FantasyPros Customer Support

We've had some people ask if this account is active. So here's a tweet to let you know that, yes, we're here to help. 😀 We do our best to reply to all @ mentions and DMs. For faster assistance, please submit a support ticket here: fntsy.pro/help

@Deke_Cozenage Hi Deke! This function is fully fixed now. When you click on the "save for later" banner icon in an article, it will be displayed under your "saved items" on our site. Screenshot attached for easy reference. Thanks for your patience! ^Dan

@Deke_Cozenage Hi Deke! Thanks for bringing this to our attention. Something's definitely going on with this feature/function. Our team is looking into it. I'll let you know once I have an update. ^Dan

@oldbaysports Sorry for the trouble. Please reach out to our BettingPros support team here: btng.pro/help ^Dan

@FantasyProsHelp good morning. I hope you can help me. I’ve been working at this for a week plus now and can’t get anywhere. I’ve made multiple deposits into my FanDuel account and I use the BettingPros app and watch Matt Podcast. How do I get the free six months of premium free

@CubeCasts @FantasyProsNFL It sounds like your roster/league is out of date in My Playbook. Once you update it, you'll get better waiver suggestions. This article should help you update it: support.fantasypros.com/hc/en-us/artic… ^Dan

@FantasyProsNFL @FantasyProsHelp why do you suggest impossible waiver moves? Rams defense? Already rostered. Drop Rico dowdle? He's not even on my team. What am I even paying for here

@Vancity_Sul How can we help? ^Dan

@FantasyProsHelp is this account still a thing?

@notworththe Please reach out to our team for help with this: fntsy.pro/help ^Dan

@FantasyProsHelp Got this email and when you click on it no mention of 3 day free trial

We've had some people ask if this account is active. So here's a tweet to let you know that, yes, we're here to help. 😀 We do our best to reply to all @ mentions and DMs. For faster assistance, please submit a support ticket here: fntsy.pro/help

@mikeMaher @kpschmidt94 Thanks, Mike! Yes, please submit a ticket using Mike's link and we'll help you out ASAP. ^Dan

@kpschmidt94 I think it might take a few hours to propagate. But you can reach out to @FantasyProsHelp via a ticket here and they can make sure you’re all good: fntsy.pro/help

Every month, you can earn up to $500 in rewards on @Novig. Some of those rewards are just for opening the app. And right now, you can also get a FREE 6-month subscription to @FantasyPros -- in addition to rewards and deposit bonuses -- when you sign up for Novig. Here's how🧵

@DumpsterFireFFB @FantasyProsNFL ROS Rankings don't get posted until after Week 1. Week 1 FLX Rankings are here: fantasypros.com/nfl/rankings/h… ^Dan

@FantasyProsHelp , @FantasyProsNFL Hey guys. Not seeing NFL Week 1 flex rankings yet, or NFL ROS rankings. Is it just too soon for these, and they’re on the way as the season nears? Just want to make sure that I understand the site re-design. Thank you!

@JeffBurdeen Hi Jeff, I see you've sent in a couple of support tickets today. Sometimes it does take us up to 24 hours to respond, but rest assured, we will help you out. Thanks for your patience and understanding! Replying to your tickets now. ^Dan

@FantasyProsHelp HORRIBLE COMPANY> Getting worse too. NO HELP

@GaBulldawg2 @FantasyPros @FantasyProsNFL Hey Thomas! You'll want to launch the Manual Draft Assistant for your league on draft day. You don't want to use the Draft Assistant w/Sync since there will be nothing to sync to (as the draft is offline). Please reach out if you need more help: fntsy.pro/help ^Dan

@FantasyProsHelp I joined you today. I have a live in-person draft tomorrow. When I go to Draft Assistant, I cannot seem to manually make picks when someone makes a pick. Does it only sync to league? Or is there a way to do it manually? @FantasyPros @FantasyProsNFL

@ATJ_23 Thanks for reaching out. We'll be glad to help you if you submit a support ticket using the link below. Be sure to specify which league is giving you trouble if you have more than one synced. Thanks! ^Dan fntsy.pro/help

@FantasyProsHelp ohhhh shit look it still didnt work 0 keepers saved. Again why would I pay for a service that doesnt work

@FantasyProsHelp The web app sucks this year, every time I go in and edit keepers for a league or edit the draft order and spend time getting it exactly like i want then go into do a mock draft non of that shit is saved> whats the freaking point

@widj22 @FantasyPros Yes, this is exclusive to Google Play. Subscription tier upgrades handled via iOS or our website do not work this way. I recommend making subscription purchases via our website in the future to avoid these issues. ^Dan

@FantasyProsHelp @FantasyPros I assume that is something through Google plays doing so dont mind if I call a spade a spade and say I think that is incredibly stupid of them. Wow.

Who are some players you think are going to way outperform ADP this season?

@widj22 @FantasyPros Hey Daniel! I actually sent you an email about this on 8/1. I've attached a screenshot of my message here in case it went to your spam folder. Sorry again for any confusion on this! ^Dan

@FantasyPros I'm hoping @FantasyPros outperforms their last years place after finishing a 6 month subscription in only 4 months.

@efb33_ @FantasyPros Sorry for any trouble. Please try the steps outlined here: support.fantasypros.com/hc/en-us/artic… If you still need help, please reach out here: fntsy.pro/help ^Dan

@FantasyProsHelp Any help with My Playbook? It’s not updating my roster. Tried refreshing the data, and deleting and reinstalling the app @FantasyPros

@webdevgeek Hi David, sorry for the delayed response here. Please reach out to our team using the link below so we can help you out. fntsy.pro/help ^Dan

@FantasyProsHelp my matchups aren’t displaying for tomorrow and lineup assistant is telling me to start players who don’t even have games tomorrow.

@JoePisapia17 @jaredwall21 Sorry for the delayed reply here. Please reach out to our team using the link below so we can make things right. fntsy.pro/help ^Dan

@jaredwall21 I'm a content dude but let's bring @FantasyProsHelp into this.

@JoePisapia17 why is the Salary Cap Simulator broken? I have it synced to my CBS league with the keepers. Judge went for $90 in a 10 team 6x6 roto w MLB lineups…

@JoePisapia17 @NTSportsCards @FantasyProsMLB @IsItTheWelsh Sorry for any trouble. Is your league not set to H2H in Draft Wizard by chance? Please review your league settings in Draft Wizard. I suspect this is the issue. If you still need assistance, please reach out here: fntsy.pro/help ^Dan

@NTSportsCards @FantasyProsMLB @IsItTheWelsh @FantasyProsHelp

@FantasyProsMLB @JoePisapia17 @IsItTheWelsh did fantasy pros get rid of H2H point projections in the draft simulator? Even when doing mocks for my H2H Points leagues it's only roto stats, and the software doesn't account for the points when grading either.

@MattCrossmanUK We’ll support 2025 NFL leagues soon after the Super Bowl. Sorry for any inconvenience this may cause! ^Dan

@FantasyProsHelp any idea why I can’t see my 2025 dynasty leagues in My playbook?

@PRI1IME (2/2) A “fresh” app install may be required to resolve the issue. This would include uninstalling the app, powering your phone off and back on, and then installing the app again. If you need any further assistance, please let us know: fntsy.pro/help ^Dan

@PRI1IME (1/2) Please make sure your app is up-to-date (version 2.9.18). If not, please update it first and then go to Settings > Refresh App Data. This should resolve the issue.

Hey @FantasyProsHelp, I don't think it's supposed to look like this. Both my leagues look similar. I deleted and reimported and now it's even worse. Completely empty! 😅