Holland & Barrett - Customer Services

@MartineMavi Hi there! We're really sorry to hear this. Please feel free to DM us so that we can help with this on @HB_HereToHelp. Team H&B 💚

@HB_HereToHelp FALSE ADVERTISING! In store it’s 2 for 3 yet NOWHERE does it say online offer ONLY! 🤬🤬🤬 Will get somewhere else!

@weirdavid1 Hi there! Thanks for your feedback. We'll get this passed over to the relevant team so that we can review this. We appreciate you taking the time to let us know! Team H&B 💚

@HB_HereToHelp you need to fix thr survey system as knly allows you to do it once it should allow you to do it multiple times ps the feedback from the store one

@callumj85126122 Hi there! We're really sorry to hear this. Please feel free to DM us anytime on @HB_HereToHelp, and we can look into this. Team H&B 💚

@HB_HereToHelp really disappointed that Holland and Barrett are cutting their sweet almond oil with sunflower seed oil and it’s only in small print on the back of bottle. Will be looking elsewhere to purchase my base oils and essential oils

@debzg89 Hi there, we're really sorry to hear this. Please feel free to DM us on @HB_HereToHelp so we can look into this for you. Team H&B 💚

@HB_HereToHelp seems your website /app isn't working. Keeps telling me I'm not connected to the internet when I am. I have tried a few different ways to get on your website /app

@MiriDSpurs Hey there! We can definitely look into this for you. Please DM us so we can look into this. Team H&B 💚

@holland_barrett Hi can you explain to me why these tablets have these black dots on them when they are not supposed too? They don’t rub off!

@MiriDSpurs Hey there! We're more than happy to help with this. Please feel free to DM us for more information on this. Team H&B 💚

@READER_MA @SoilAssociation @foodgov Hey Mark, we're sorry to hear that nobody got back to you. Feel free to drop us a DM and we can take a look for you.  Team H&B 💚️

Hey @SoilAssociation or @foodgov can you tell me what is the green pigment in $NATURYA #Organic #Spirulina? The retailer @HB_HereToHelp chat agent never got back to me.

@MrSajjadengland Hey there, we've sent you a reply to your query. Please can you check your DM. Team H&B💚

@HB_HereToHelp i’ve sent you a message in the inbox so would you be able to give me the answer if you don’t mind?

@weirdavid1 Hey David, we're really sorry about this. We've sent you a reply to your DM. We'll sort this out for you. Team H&B💚

@HB_HereToHelp delivery's are mucked.up still in Edinburgh store as not had it yet was ordered Tuesday

@weirdavid1 @weirdavid1 We're sorry, we can see you've already sent us a DM. Please allow us to look into this for you. Team H&B💚️

@weirdavid1 Hey there, David, we're really sorry about this. Can you pop us a DM on @HB_HereToHelp so we can look into this for you? Team H&B 💚

@MrSajjadengland Hey there,  Thanks for reaching out to us. Please feel free to DM us on @HB_HereToHelp so we can look into this for you. Team H&B 💚

@HB_HereToHelp it’s easy to swallow

@MightyFiras Thanks for sharing your concern. Our product packaging is in line with current regulations, and any items that require child-resistant packaging have it. If you’re referring to a specific product, please DM us the details, and we’ll be happy to look into it. Team H&B

@dikruge Thanks for bringing this to our attention. Feel free to DM us on @HB_HereToHelp and we'll be happy to look into this for you. Team H&B 💚

@HB_HereToHelp does your forgot password link actually work?? I’ve requested a reset 3 times nothing. But when I tried to remember my password and got it wrong, you locked my account and an email came immediately. So you know I exist.

@silverjade35 Thanks for bringing this to our attention. Feel free to DM us on @HB_HereToHelp and we'll be happy to look into this for you. Team H&B 💚

@HB_HereToHelp Holland and Barrett’s why is is so hard to complain and speak to a manager. On two different occasions I have called and told a manager would call back. They have not. I have also wrote a formal written complaint which I tend to take to the financial ombudsman

@weirdavid1 Hey, thanks for reaching out, feel free to drop us a message and we can look into this for you. Team H&B 💚️

@HB_HereToHelp can you please start sending more grenade bars to Glasgow they are selling out fast the cream eggs one to Central station

@Ziggy28Iqbal Hi there! Thanks for reaching out. We're really sorry to hear this, but we'll be in touch as soon as we can! Team H&B 💚

@HB_HereToHelp I sent you a DM please respond...so far the service I've received has been poor

@HayleyWhite36 Hey. Thanks for reaching out, feel free to drop us a DM and we can take a look for you. Team H&B 💚️

@HB_HereToHelp Hiya, do you know if you do a fragrance free body scrub for sensitive skin?

@SusanParkins Hi there! We're really sorry to hear that this has happened. Please feel free to reach out to us at @HB_HereToHelp. Team H&B 💚

@HB_HereToHelp please can you answer my emails about a funny tasting coconut and pineapple snack. Been weeks now….

@aitch_R_aitch Hey there! Please feel free to DM us for more information on this. You can DM us on @HB_HereToHelp. Team H&B 💚

@HB_HereToHelp why are there 2 separate prices for same product? I went in-store, and the only discount was BOGOF. I only wanted one #hollandandbarrett