Imperial Transformation

Really insightful session on quality management systems led by Dr. Gary Kaplan of Virginia Mason, hosted by Andy Hardy of UHCW #VMImpact2023

Monday shout out to Albert ward who ran their third improvement huddle this morning. Spotting problems and solving problems. All DEPARTS /TTAS were done yesterday with their change idea @ImperialNHS @ImperialNHS_COO #IMIS @ImperialTransf1 @imperialqi

@t0nyyates @memdotai mem it

If you are a journalist confronted with one of the Truss economics outriders and you are not sure how to challenge them on the validity of the Truss-Kwarteng plan, there are many ways to go...

@OD_N8 True, but a powerful pitch on your (excellent) organisational and people skills might put you on their radar…oblique opportunities may arise 🤔

@OD_N8 I’ve helped a few people with applications Nate, happy to help if I can

@bbcglasto how can I identify a band that played on the small stage next to the BBC presenters? World combo/scratch DJ. Nubeo or similar? Saturday. Thank you 🙏🏻

Using 5S. At the start of the day we asked ward staff their views on storage feedback included "we need more storage". Step 1 5S is SORT. We identified a huge amount that wasn't needed to give away, freeing up so much space.

Paul leaves us this week! I've just contributed to 'Paul Doyle Leaving Collection' on GiftRound! giftround.co.uk/page/paul-doyl…

Leaders who fail to listen ultimately find themselves surrounded by silence. You don't get chosen to take charge unless you give good answers. You won't be able to make change unless you ask good questions. Learning depends on making it safe for people to tell you the truth.

Regular tea drinking linked to better heart health: bit.ly/3rDDm2N #HarvardHealth

Great to observe the daily huddle in paediatric ‘Same Day Emergency Care’ , facilitated by @FranCleugh - all part of the Imperial Management & Improvement System (IMIS) 💫 #improvement #visualmanagement #imperialpeople

Useful guide to help staff with difficult conversations over the phone and dealing with uncertainty. Thank you to our wonderful palliative care team for developing it. #proudtocare @ChelwestEIC @WestMidHospital

So true. In 3 weeks we changed most #Outpatients appointments to telemedicine (phone/video) & moved 3 specialty minor procedures (eg nasal cautery) from A&E to OPD. Better for patients; more efficient. Why would we change back? Bring on the new normal. @BobKlaber @ImperialTransf1

Every Toyota Kata practitioner will recognize tenets of practicing scientific thinking in this excellent analysis on what happened in Italy, by @motogp61, @raffasadun, and @MicheleZanini. hbr.org/2020/03/lesson…

What a difference a day makes! In 24 hours we’ve got a strong plan for speeding up discharge of medically fit patients from @ImperialNHS. Deeply grateful for support from @ImperialTransf1 @sarah_elkin1 QI, performance & discharge teams. Going into the weekend in good shape 💪🏼

"Customer experience is going to be your new brand value." #texweek19

Listen to @Atlassian #WorkFuturist @DomPrice on how they use a "values interviewer" to ensure the people they hire are the right fit from a values point of view on the #PracticalFuturist #podcast #FutureOfWork futurist.london/ep4