Learning from Incidents in Software

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Learning from Incidents in Software

Learning from Incidents in Software

@LFISoftware

https://t.co/JlKqgpnxzu Run by: @nora_js @norootcause @UberGeekGirl @allspaw @ri_cook @this_hits_home @wcgallego @LauraMDMaguire @v_hue_g

Beigetreten Kasım 2019
10 Folgt2.1K Follower
Charity Majors
Charity Majors@mipsytipsy·
* “You don’t want your OKRs to say, ‘we got lucky’”, * snarky cameos from several honeycomb engineers, * real pics of @mononcqc doing karaoke at our offsite, — and other gems from this hilarious, bomb ass talk from @jessitron at #LFIConf23 last week 😍 (only 15 min long!)
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Jessica Kerr@jessitron

15m on how Honeycomb does incident reviews, and why we don’t use a template youtube.com/watch?v=aI0Vsk… from #LFIConf23 last week

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Courtney Nash
Courtney Nash@courtneynash·
Love seeing more real data in the wild showing how MTTR (and severity) aren’t useful incident data. @spamaps @LFISoftware conf.
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Learning from Incidents in Software
And that’s a wrap! A huge thank you to all of you, our incredible community, for the thought-provoking talks, informative conversations, and learnings we are all taking home with us! What an incredible #LFIconf23 of learning from incidents! Recordings will be posted soon!
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Nora Jones
Nora Jones@nora_js·
Here’s the secret of Learning from Incidents…it’s not actually about the incident. The incident is a catalyst to helping your organization learn, collaborate, grow, and make better decisions. #LFIConf23
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Nobl9
Nobl9@nobl9inc·
Thanks to everyone at #LFIConf23 for stopping by the Nobl9 booth to connect and chat about #SLOs! 🙏 We're still here. Come by and say hello👋x🥳
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Alex Elman (he/him)
Alex Elman (he/him)@_pkill·
Communities of Practice help build competence and foster learning. Pirmin Schürmann reminds us that we are the resilience and we are the resistance #LFIConf23
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The VOID
The VOID@VoidIncidents·
Attending #LFIConf23? Don't miss diving in with @courtneynash today to see how the shallow incident data reveal little and examples of incident reports from the #VOID that illustrate the value of substantive, qualitative investigation.
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Nora Jones
Nora Jones@nora_js·
“You know you did a great incident review if 5 years later, people are still drawing the diagrams you created in it on whiteboards for new hires” — @lauralifts #LFIConf23
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