I got my GI Joe Skystriker vs HISS tank Mega set today. But Duke has two right feet, hopefully they can send me a replacement foot @MegaConstrux@MattelCreations
@Cousinthrill For the best assistance, please call our support team. They can be reached by phone at 1-800-465-6342 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
@MegaConstrux It said it was too old for a claim. I only just noticed this imperfection within the last couple weeks. I bought it near the start of the year.
@MegaConstrux I just noticed last week I was missing the 2 side pieces that go around the light up portion of the pokéball. Can you DM me so I can get those pieces? I checked the box and nothing. Any way I can get those 2 pieces?
@Halo@MegaConstrux@megabloksnews@ske7ch@Unyshek@snickerdoodle Did I see this right, is this a mega construx croissant behind the wasps seat or is it meant to be something else? If so its an amazing easter egg. Its definitely not a seat cushion.
@MegaConstrux Sell spare parts for the Halo Hands, they break too quickly and I only have them in a display case and they don't have the weapons on them...
@MegaConstrux i am missing a part from the pokemon countryside windmill set. I have tried to submit this via the website but its saying the part code is invalid despite it coming from the instruction manual. Can someone help please
@MegaConstrux I have bought jumbo eevee pika and bulbasaur. They all have had missing pieces. Pikachu is missing 10 pieces. I go on your website to order them and it says your ordering system is down
@MegaConstrux I don't know who comes up with these designs but look at how these pieces don't connect...your pieces are so flimsy that any time you try to build on top of it it breaks apart...please fire whoever came up with this garbage design
The MEGA Halo Fan Vote 2023 building set is now up for pre-order. Available exclusively on Mattel Creations and for a limited time only. Don't miss your chance! bit.ly/3z77Oah#Halo#HaloInfinite
@MegaConstrux I just got the new Halo tv show Warthog set and the Vannak figure has different shoulder pads than what is shown on the box and online renders. Is there a way to get the correct shoulder pads? Also is this a production error?
@MegaConstrux my son’s just receive the Mega Construx HBF53 Jumbo Pokéball, missing the part AS-HBF53-01. Nothing work on both of your support/help website.
@TheCurseTTV We're so sorry to hear that! Please contact our Customer Service team for help. You can reach out via this link: bit.ly/3TxcP7s
Just use the drop down to locate your local team’s info.
@MegaConstrux I'm trying to order 2 replacement parts but the website ordering is down, and when I try and send an email it glitches out. Please can you help? Thank you
Hello @MegaConstrux I'm a bit bummed the three pokemon sets we received have missing pieces. You are great with customer service, but unfortunately I don't feel confident giving these as gifts because of the consistency.