MATTEL

@KyleOhsfeldt Our Customer Service team would be happy to help. You can reach out to them directly here: spklr.io/6010EHmq2 Just use the drop down to locate your local team’s info.

@Mattel Is there anyway to contact someone in customer service? Thanks.

@FigsIreland Please reach out to Customer Service by phone during business hours at Helpline 01628500303 if needed. You can also email and choose "cannot find my product". Find contact info here: spklr.io/6018EHifa

@Mattel trying to contact customer care about an issue with a figure but the contact form won't go through as wwe figures are not supported can you please advise how I can get in contact with someone about an issue with a wwe figure?

@wwefanattic34 Please DM us with your contact info

@Mattel Can i get some help on my case nobody pick ups the phone when I call or email

@J_J_Watts Please give Customer Support a call for immediate help. See contact details here: spklr.io/6012D45SQ

Hey @Mattel. I’m waiting on a response from an email I sent you on the 15th Feb! Case number 10842049. Any chance of a response or even acknowledgment sometime soon??

@MADE_909 Sorry to hear this. Please give our Consumer Services team a call for help. You will find the contact details here: spklr.io/6011D45Xc

Please do better @Mattel I bought this at the Mattel store today and as soon as I open it the arm falls off @wwe @RealDDP

@Mrld_RCHer Sorry to hear this! For assistance, please contact our Consumer Services team here: spklr.io/6019DoF1d

Not cool @Mattel same break, two different @WWE LA Knight figures. Hopefully your CS will actually do something to help replace at least one of them.

@dumanbrk For assistance with a product you own, please reach out to our Global Consumer Services team here: 👉 spklr.io/6015DlRXf

Hot WHeeLS Ultra Hots Çılgın Çember Yarışı Seti içerisinde bulunan fırlatma lastiği kayboldu nereden alabilirim yardımcı olur musun @Hot_Wheels @Mattel @toyzzshop

@iwunnaleave Please visit spklr.io/6011Dl1Pb to reach out for support.

@Mattel I’m stuck on this screen in Fortnite, I’ve restarted everything multiple times, this is a bug. It’s literally unclickable

@Jcsuperman01 Please give Customer Service a call at 800-858-0102 Mon. - Fri., from 9am – 6pm ET for help with any orders. See here: spklr.io/6015DgJQX

Hey @Mattel can I get a damn response where my pre-order will be shipped out that inlaid for over the last September !? I have sent out several e-mails with no response back ,since December.

@MK_killin_it Available to order here: spklr.io/6019DdbxS

@barbie @mattel @kylieminogue where can I find it?

@Cyesine_ The figure will hit stores end of March/early April.

Hi again @Mattel could you perchance give me an estimate as to when this figure will hit stores? Thanks! (I REALLY love Taker)

@OnTheMcFly Yes, it is!

Hey @Mattel is the Pass ‘n Go monopoly Hot Wheels car officially ZAMAC?

@GamerGoob420 Sorry to hear this! For assistance, please contact our Consumer Services team here: spklr.io/6015DVtPT

My Barbie came in and somebody already cut it's hair. I ordered it on release date. How do I get a return? @amazon @Mattel

@mich_h_lil Sorry to hear this! For assistance, please contact our Consumer Services team here: spklr.io/6012DKFSw

@Mattel my son was very disappointed he bought wrestle mania ring from smyths and when he put the 4th ring post in it has snapped. Is there anyway we can get a replacement post?

@operationbadass Sorry to hear this! For assistance, please contact our Consumer Services team here: spklr.io/6016DKrlM

@Mattel what’s the issue? This is the third one my 3 year old has handed me. #itsforthekids #safetyrecall

@SluggManGames For the best assistance now, please contact our Mattel Creations Support team. They can be reached by phone at 1-800-858-0102 (or 201-443-1091 for those located outside of North America). They’re available Monday through Friday 9a.m. – 6p.m. Eastern Time.

@Mattel @MastersOfficial I lost my NFTs because the transfer is not working for me... My Barbies! 😢

By the Power of Grayskull! Congrats, @MastersOfficial on being inducted into the National Toy Hall of Fame. #toyhall22

@Cyesine_ These are currently not in production at this time.

Hi @Mattel can you tell me if these 2 figures are still in production? I can't find anything saying that they are or aren't. Maybe I'm just unlucky and never see them in stock. Thanks!

@MarlonJBlake Please keep an eye on Amazon later this week.

@Mattel will there be another run of the Opal Lee Barbie doll?

@bignippsnlipps Please reach out to Customer Service for help with your account at Phone 800-858-0102. See: spklr.io/60108sf4Y

Genuinely wonder if @Mattel is scamming me every time I buy a membership. I bought one today to vote for fang vote abbey and I have no option to vote. They just send me in a loop to buy the membership again. Last year when I bought the barbie membership, same thing.

@SpencerWyld Oh no! Please reach out to our Consumer Services team for help here: spklr.io/60148i4bM

I was excited for the Mark Taylor Edition He-Man from MOTU Origins, but idk @Mattel if he was supposed to have a Hitler stache. Can we get the QC better for sake of all #motu fans?