MATTEL

@Addblond Oh, no - We're so sorry to hear that! Our Customer Service team would be happy help in any way they can. You can reach out to them directly here: spklr.io/6013EKyw1 Just use the drop down to locate your local team’s info.

@Mattel I bought my daughter the Barbie Hoverboard at Walmart. She loves it so much that it was her talent at her school’s talent show. For some reason her charger cord is lost and we have purchased every option on Amazon. PLEASE HELP!

@voteyeson2ri Please reach out to our Consumer Support team here for help: spklr.io/6012EK1fk

@Mattel what’s up with @Patriots Uno? My son got this for his birthday. And two cards are wrong. #9 was @MatthewJudon and @KayshonBoutte1 was 80 but this picture is of #88.

@sac__sb Favor contactar Servicios al Consumidor Global aquí: 👉 spklr.io/6014EK1pp

Porque mi pieza no viene así pregunta @Mattel

@scarrierReef To get all the information we need to take the appropriate action for you, we'd like to talk to you personally. Please call our team with the product nearby at 1.888.253.4303, Mon.-Fri., 9a.m.-6p.m. EST.

@Mattel My daughter bought your Hauntlywood Monster doll claudine and her hands broke out in a rash. She said she will never buy a mattel doll ever again until you fix this bad hair fiber especially because it keeps falling out.

@ezgrassetti Sorry to hear this! For assistance, please contact our Consumer Services team here: spklr.io/6011EJnCb

@Mattel anyone to talk to about getting a messed up charmader? We got two right eyes from the Easter Bunny.

@simonn89 Please visit spklr.io/6016Eynb4 to give our Customer Service team a call for help.

@Mattel we have a Mack track model FPK72 but need a motor for it can anyone help replace this part?

@KyleOhsfeldt Our Customer Service team would be happy to help. You can reach out to them directly here: spklr.io/6010EHmq2 Just use the drop down to locate your local team’s info.

@FigsIreland Please reach out to Customer Service by phone during business hours at Helpline 01628500303 if needed. You can also email and choose "cannot find my product". Find contact info here: spklr.io/6018EHifa

@Mattel trying to contact customer care about an issue with a figure but the contact form won't go through as wwe figures are not supported can you please advise how I can get in contact with someone about an issue with a wwe figure?

@wwefanattic34 Please DM us with your contact info

@Mattel Can i get some help on my case nobody pick ups the phone when I call or email

@J_J_Watts Please give Customer Support a call for immediate help. See contact details here: spklr.io/6012D45SQ

Hey @Mattel. I’m waiting on a response from an email I sent you on the 15th Feb! Case number 10842049. Any chance of a response or even acknowledgment sometime soon??

@MADE_909 Sorry to hear this. Please give our Consumer Services team a call for help. You will find the contact details here: spklr.io/6011D45Xc

Please do better @Mattel I bought this at the Mattel store today and as soon as I open it the arm falls off @wwe @RealDDP

@Mrld_RCHer Sorry to hear this! For assistance, please contact our Consumer Services team here: spklr.io/6019DoF1d

Not cool @Mattel same break, two different @WWE LA Knight figures. Hopefully your CS will actually do something to help replace at least one of them.

@dumanbrk For assistance with a product you own, please reach out to our Global Consumer Services team here: 👉 spklr.io/6015DlRXf

Hot WHeeLS Ultra Hots Çılgın Çember Yarışı Seti içerisinde bulunan fırlatma lastiği kayboldu nereden alabilirim yardımcı olur musun @Hot_Wheels @Mattel @toyzzshop

@iwunnaleave Please visit spklr.io/6011Dl1Pb to reach out for support.

@Jcsuperman01 Please give Customer Service a call at 800-858-0102 Mon. - Fri., from 9am – 6pm ET for help with any orders. See here: spklr.io/6015DgJQX

Hey @Mattel can I get a damn response where my pre-order will be shipped out that inlaid for over the last September !? I have sent out several e-mails with no response back ,since December.

@MK_killin_it Available to order here: spklr.io/6019DdbxS

@barbie @mattel @kylieminogue where can I find it?

@Cyesine_ The figure will hit stores end of March/early April.

Hi again @Mattel could you perchance give me an estimate as to when this figure will hit stores? Thanks! (I REALLY love Taker)

@OnTheMcFly Yes, it is!

Hey @Mattel is the Pass ‘n Go monopoly Hot Wheels car officially ZAMAC?

@GamerGoob420 Sorry to hear this! For assistance, please contact our Consumer Services team here: spklr.io/6015DVtPT

My Barbie came in and somebody already cut it's hair. I ordered it on release date. How do I get a return? @amazon @Mattel

@mich_h_lil Sorry to hear this! For assistance, please contact our Consumer Services team here: spklr.io/6012DKFSw

@Mattel my son was very disappointed he bought wrestle mania ring from smyths and when he put the 4th ring post in it has snapped. Is there anyway we can get a replacement post?