@todaysfreedom01 Hi todaysfreedom01, thanks for your message. Please give us a call so we can assist you further at 1-866-592-2226 and have a great day!
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Meridian CU
7.4K posts
Meridian CU
@MeridianCU
Welcome to Meridian! We’re Ontario’s largest credit union, posting on everything from #FinancialConfidence to #SmallBiz. Around here, banking is different!
Ontario, Canada Beigetreten Mayıs 2009
1.3K Folgt6.6K Follower
Introducing Interac e-Transfer Cards. A new way to send money that adds a personal touch to every transfer. Now available with @MeridianCU
Learn more here:
interac.ca/en/content/new…
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We’re no longer active on Twitter, but you can still connect with us on Instagram (@MeridianCU) and Facebook (@MeridianCreditUnion) for updates and support.
Need help?
📍 Visit your closest branch: meridiancu.ca/Contact-Us/Fin…
📞 Call us at 1-866-592-2226
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@JMisses Hi JMisses, thanks for your email. Please let me know your phone number in a private chat and I can have someone call you to discuss your experience. Have a good weekend!
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@MeridianCU is no better than the #BigFive. The workers at the Kennedy Commons location don’t see people. I would advise everyone to stay away from them and this bank all together.
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@dustinsapple Hey dustinsapple , thanks for your message. We are having some issues with our online banking systems and are working towards a fix. I apologize for the inconvenience. Have a great day!
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@MeridianCU What’s going on with your mobile app? Just keeps loading and loading
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@WrenuhsansMan are interested. You can also contact us at 1-866-592-2226. Have a great day! 2/2
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@WrenuhsansMan Hi WrenuhsansMan. We're sorry to hear about your experience. We would like the opportunity to connect with you to discuss this further and make it right. Please provide your phone number in a private message and we will have a Representative reach out to you directly if you 1/2
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With summer jobs ending, it’s time to stretch your budget as far as you can. Here are three helpful tips to get you started: meridiancu.ca/good-sense/pos…
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@designrdrew Hey designrdrew, thank you for your message. We would like to assist you; can you please provide a phone number in a private chat so we can have someone reach out to try to resolve this and get more information as to what has happened.
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Take it from me as a current customer about to close their account.
DO NOT bank with @MeridianCU
Incompetent. Lack Customer Service Skills. Lack Urgency. Do everything through 3rd parties.
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@Guildofarcanel1 Hey Guildofarcanel1, please provide a phone number in a private chat so I can have someone reach out to you about this issue. Have a great day.
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@MeridianCU so this is how you treat a customer who has been with you since you were NIAGARA credit union. The government is still sending cheques to my “frozen” account. You get to loan the money and I get to starve.
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@Sparks_DJH Hi Sparks_DJH. The Mobile Wallet issue with our Visa is now resolved. If you have further questions or concerns, please provide your phone number in a private message if you would like, and we can have a Representative reach out to you to discuss further. Have a great day!
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@MeridianCU How will I be informed that the issue is resolved without the risk being publicly humiliated every time I get declined?
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@MeridianCU after talking to a customer service representative I was told there are now issues with @GooglePay and Meridian Visa? For two weeks now every tap payment is declined. There has been a lot of issues with your #Visa . Only French, not be able to change pin, and now this
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@Janny1jan1 risks for both them and our Members. While this decision was not made lightly, it was made with your well-being in mind.
We would like to take the opportunity to remind you that as part of The Exchange Network, Meridian Members have the ability to transact, free of charge, 2/3
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@Janny1jan1 Hey @Janny1jan1, thanks for your message. Some branches have implemented measures to lock the doors to our ABMs outside of business hours. Unfortunately, we have experienced issues where individuals have sought shelter inside our ABM lobbies after hours, which can pose safety 1/3
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@Janny1jan1 at thousands of ABMs across the Country! To learn more about this and locate the closest locations to suit your needs, please visit theexchangenetwork.ca. There may be other local options to you which allow after hours use. Have a great day! 3/3
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@DaShak Hi @DaShak, most of the issues with credit cards have been resolved. If you wish to discuss other credit card issues, please contact us at 1-866-592-2226 or meridiancu.ca/contact-us so we can get more details and make it right
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@LailaZarrabiYan @MeridianCU @MeridianCU now your "systems are down" for credit cards - I called in regarding my personal Visa, and cannot get any help or service - this is a frustrating joke and a disgrace for a financial institution to be so unreliable and unhelpful.
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@ahrzone1 Hi ahrzone1. Please ensure that you are using the most up to date version of our app. If the issue persists, please contact us directly at 1-866-592-2226.
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@ianjasonbradle1 Hey ianjasonbradle1, please give us a call at 1-866-592-2226 so we can assist you as you can now call to have your points transferred as a statement credit. Have a great day!
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@MeridianCU If you get s Visa from this co0\mpany they forget to tell in order to access your points you need a EZ card WTF is that can you not just make thing simple for people no you have to go threw all these loop holes in order to get the point like go get bent
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@DaShak Hi DaShak. We appreciate your feedback. Online security is a top priority for Meridian and we are always looking for ways to better improve our Member's security. We will pass along your feedback to our Digital Banking Team.
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@MeridianCU You must improve your weak & risky 2FA implementation for your clients' security, @MeridianCU:
twitter.com/DaShak/status/…
Daniel Shakhmundes@DaShak
Thanks to @MeridianCU for only offering phone calls & texts for #TwoFactorAuthentication, so that I can be vulnerable to phone number and SIM card hijacking. Why no support for authenticator apps, @KeePassXC TOTP? Why is this financial institution's I.T. leadership so weak?
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@41Alphas Hi 41Alphas. We appreciate your feedback. Online security is a top priority for Meridian and we are always looking for ways to better improve our Member's security. We will pass along your feedback to our Digital Banking Team.
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@MeridianCU as business clients of your institution, we demand safer 2FA implementation, and accountability for anyone leading such a weak & risky implementation. How could you leave your clients at risk this way?
Daniel Shakhmundes@DaShak
Thanks to @MeridianCU for only offering phone calls & texts for #TwoFactorAuthentication, so that I can be vulnerable to phone number and SIM card hijacking. Why no support for authenticator apps, @KeePassXC TOTP? Why is this financial institution's I.T. leadership so weak?
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@Dennisnotyb Hi Dennisnotyb. Can you please provide a phone number in a private message, and we will have a Representative reach out to you directly to sort this out. Alternatively, you can also contact us at 1-866-592-2226. Have a great day!
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