Netmeds
69.4K posts
Netmeds
@NetMeds
Expert healthcare with #IndiaKiPharmacy ⬇️ Get prescription meds, OTC, wellness, beauty & self-care products, lab tests, & more Only @ https://t.co/cBDCWsZMeh
India Beigetreten Mayıs 2014
11 Folgt12K Follower
@NetMeds Netmed should be ashamed of such irresponsible behavior. It is your mistake, yet you expect the customer to pay extra to fix it. If you spent half as much on service as you do on advertising, your customers wouldn't be suffering.
*बड़ी बड़ी बातें वड़ा पाव खाते*
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@SarojKP3010 Sorry for the inconvenience. We've responded back to your messages over DM. Please take a peek.
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@NetMeds Why did you waste my time asking me to share all the details if you were hell bent not to resolve this?
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@UditShakya4 Hi Udit, Sorry for the inconvenience. We've responded back to your messages over DM. Please take a peek.
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Hi @NetMeds,
My order is marked delivered but I didn't receive the order. This was a delivery boy fraud I'm continuously reaching out at your Customer Care but no one is listening to me.
Order Id: FY69B4186E0EA9766DD9
Shipment ID: 17734104150121245571
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@prasang_awasthi Sorry for the inconvenience. We will surely take the necessary steps for the betterment of our services. However, please do share the order id via DM to assist you further.
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@abhisheksinghgg We're awfully sorry for the inconvenience caused. We request you to kindly share the order id via DM to assist you further.
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@NetMeds so if we need to raise our issue, we neee to be your follower first 😅 Great idea 💡
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@SarojKP3010 We have addressed this through DM kindly check and revert to us.
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@DhanishS2 @shadowfax_in Sorry to hear you feel this way. We assure that you will receive the order without any further delay.
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@Singh71646Shiva Hi Shiva, Please be informed that we have instructed our team to check and proceed further with the refund. We will keep you updated on the progress.
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@NetMeds Already 30 days crossed but refund didn't received yet
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@kashishkalra5 @healthians Hi Kashish, We are sorry to hear about your disappointing experience and sincerely regret any inconvenience caused. Please be assured that your feedback is important to us. We will take the necessary steps to improve our services and ensure a better experience moving forward.
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@NetMeds @healthians
Sample collector is useless he doesn't know how to prick he prick me two times I already told your agent that please prick in this vein and he failed to do that now he Prick me two time and now my hands is swell there is also allergy in my hands
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@loyalkalra @delhivery Hi Sahil, Please be informed that we have initiated steps to instruct our team to rearrange the reversal at the earliest. We are prioritizing this request and will ensure it is processed as quickly as possible.
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@NetMeds @delhivery Pl re arrange reversal as the pick up agent has not tried to pick and added fake comments "consignee not available"
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@NetMeds my return pick up is not being processed by @delhivery despite many requests. Pl help
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@SarojKP3010 Hi Saroj, We apologize for the inconvenience caused by the damaged product upon delivery. To assist you further, please provide an image of the damaged product clearly showing its batch number via DM. This will enable us to proceed with the resolution process.
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@NetMeds yes, but just 1 quantity, it’s in unopened condition. returning as it’s leaking. you can check the picture I had shared in my return request
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@DhanishS2 @shadowfax_in Hi Dhanish, Sorry for the delay. Our courier team has been notified and is actively working to expedite your shipment. We are closely monitoring the situation to ensure that your order reaches you at the earliest possible time.
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@SarojKP3010 We request you to kindly confirm whether you wish to return KOJITIN ULTRA Emulgel 20gm - 2 quantities. And also confirm whether the product is in unused and unopened condition.
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@nick87138991 Hi, We apologize for the inconvenience. Please share the order ID with us via DM for further assistance. Kindly note that DMs can be sent only after following our Twitter page.
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@Arun_2014 @MoHFW_INDIA @JPNadda @pradeepdadha We are sorry to hear about your disappointing experience. We will surely take the necessary steps for the betterment of our services.
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Hey @MoHFW_INDIA @JPNadda please see how healthtech platforms are playing with the life of patients. @pradeepdadha @NetMeds
arun agrawal@Arun_2014
Hey @pradeepdadha, please step in. I am being continuously harassed by your @NetMeds customer support team, who seem completely incapable of handling a simple request: where is my report? I have been calling them every day for the past 5 days, and all I get are evasive, unhelpful responses. My blood sample was collected on 10th March, and today is 21st March, yet there is still no report. This is after I have recently paid ₹6 to 7K to your company. I have already missed my doctor’s appointment twice because of this delay. You operate in the healthcare space, this level of negligence and apathy is unacceptable and borders on a serious breach of trust with patients’ health. Please review this thread and intervene immediately. If your team has misplaced the sample, the least you can do is admit it and issue a full refund without further delay.
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@RohitSingh44111 Please be informed that we have forwarded your cancel request. Once the status is updated to ‘returned,’ we will process the refund.
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@NetMeds Order I have already requested for Cancel, check your data with open eyes.
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@NetMeds You are not delivering the medicine on time but in the App it is showing the delivery date.
Don't confuse the customer with fake delivery commitments and the social media team is the worst.
Customer care representatives also give fake commitments.
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