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My take on AI in IT & Services!
Read & share your thoughts
It’s funny
For years, everyone wanted an intern.
An associate.
An analyst.
An assistant.
“Can someone help me with this deck?”
“Can someone clean this data?”
“Can someone summarize this 47-page PDF by 3 PM?”
Entire hierarchies were built around one beautiful idea:
I have too much work. Please give me a smart human to reduce it.
And now?
Now we have something that can draft the email, clean the data, summarize the PDF, outline the strategy, generate three alternatives, translate it, and politely rewrite it to sound less passive-aggressive.
And suddenly the conversation is:
“Wait… what does this mean for my role?”
Oh. Now we’re worried about replacement
When the intern was doing formatting at 11:47 PM, it was called delegation.
When AI formats the document in 11.47 seconds, it’s called disruption.
Interesting.
We never felt threatened by interns because we believed we were the thinkers and they were the doers.
But AI doesn’t just do. It drafts. It synthesizes. It suggests. It questions.
And that’s the uncomfortable part.
Here’s the twist, though: power users aren’t panicking.
They’re multiplying.
The best analysts aren’t replaced - they’re amplified.
The best consultants aren’t displaced - they’re faster.
The best leaders aren’t obsolete - they’re better informed.
AI doesn’t remove the need for judgment.
It raises the bar for it.
The real shift isn’t “AI will take my job.”
It’s “AI will expose how much of my job was redundant.”
Power users understand something simple:
AI is the intern who never sleeps.
The associate who never complains.
The analyst who reads everything instantly.
The assistant who never misses context.
But it still needs direction. Tone. Strategy. Priorities. Accountability.
And those? Those are human.
So yes, it’s funny.
We asked for help.
We optimized for leverage.
We built careers on delegation.
And now that leverage is democratized.
The only real risk isn’t AI.
It’s staying average in a world where extraordinary just got cheaper. That’s not a threat.
That’s an upgrade.
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