Quality Street SA

@michaeljkehoe We are reviewing your query and will get back to you as soon as possible. Please share your contact details (email and phone number) so we can reach out to further assist.

@QualityStreetSA Hi can I freeze left over Quality Street and for how long?

Celebrate Easter with your favourites!

@LookingBack22 Kindly note that Quality Street has been discontinued by Nestlé South Africa. However, individual retailers have started importing the product into the market, which is why you can still find it.

@QualityStreetSA What have you done? Gritty centres, tasteless chocolate and wrappers that smell like damp towels 🤢

@GaryIrvine_18 Kindly note that Quality Street has been discontinued by Nestlé South Africa. However, individual retailers have started importing the product into the market, which is why you can still find it. We will share your feedback with the appropriate team

@QualityStreetSA @AudreyBennets And your chocolates are bloody awful! You've ruined what was a great British favourite!

Which favourites are you sharing this Easter?

@StevenSt3v3n Hi SB⭕️, Thank you for sharing your thoughts with us. We appreciate your feedback.

@QualityStreetSA The crisp paper wrapping has been replaced by a dull wax type paper The chocolates themselves taste different. Difficult to explain, just less tastier.

@StevenSt3v3n Hi StevenSt3v3n, We sincerely apologise for the experience you had. Please provide us with more details so that we can share your feedback with the relevant team.

@QualityStreetSA 2023 your last post? Must say something about the quality that is no longer there. What a pity. Bought a bag of Quality Street Wrapping and quality just not there.

@GeorgeDell666 We value your feedback, and it will be shared with the relevant team.

@QualityStreetSA Would be great to have the old quality #QualityStreet back on shelves… 🍬

What happened to @QualityStreetSA, it’s just no longer great quality 🤷🏻‍♂️…

@KrukSylwia1995 Hi Sylwia, We at Nestle pride ourselves in making the environment a cleaner one. Therefore, Nestle Quality Street is changing its sweet/chocolate wrapping to recyclable paper. We apologize for any inconvenience caused.

Poważna sprawa, nie lekceważmy jej @QualityStreetSA

@NalediMpanya We at Nestle pride ourselves in making the environment a cleaner one. Therefore, Nestle Quality Street is changing its sweet/chocolate wrapping to recyclable paper. We apologies for any inconvenience caused.

@QualityStreetSA please can we have the old wrap? They don’t even taste the same bakithi

I bought @QualityStreetSA , but the packing is not shiny like these ones. Did you change the wraps?

@AudreyBennets Thanks for sharing Audrey. One of our advisors will reach out to you in due time.

@QualityStreetSA Well I did reply but got no acknowledgement.

@Will1jhb Hi Willy, Thank you for reaching out and taking the time to provide us with your feedback. It is valued and appreciated as this enables us to enhance and develop our services continually.

@QualityStreetSA The quality has deteriorated. Rather disappointing.

@JoanneMacg Thank you for reaching out and taking the time to provide us with your feedback. It is valued and appreciated as this enables us to enhance and develop our services continually.

@JoanneMacg Hi Joanne, We sincerely apologise for the experience. The quality & safety of our products is a non-negotiable priority. May you please share batch details (BB date, Man date, Man time, Batch code) & contact number, so we can further assist.

@AudreyBennets Hi Audrey, We sincerely apologise for the experience. The quality & safety of our products is a non-negotiable priority. May you please share batch details (BB date, Man date, Man time, Batch code) & contact number, so we can further assist.

@QualityStreetSA 2. The family having finished the few favourites, I chose a toffee that used to be soft & easy on the mouth/teeth. I'm now minus my eye tooth crown so won't be smiling this Christmas 😡 You'd better rename your chocolates "Street Chocs" they are certainly are not Quality🤬

@Samanthavanwyk Hello Samantha, We apologise for the experience. Please send to us via private message batch details (BB date, Man date, Man time, Batch code) and your contact details (phone number and email address).

@QualityStreetSA bitterly disappointed in the bag I bought - every chocolate tastes like orange - the worst of your selection! And the new packaging is so lackluster! Never again

@integrity_is Our team will be happy to reach out to you with a response to your query! Kindly share your email address and contact details.

@QualityStreetSA - I just received a tin of your chocolates WITHOUT a chart. Have you discontinued the chart or is this a Quality control issue?

@Lenox77839601 Thank you for reaching out and taking the time to provide us with your feedback. It is valued and appreciated as this enables us to enhance and develop our services continually.

@Dischem @QualityStreetSA Thank you Dischem. It's not your problem, it's a @QualityStreetSA issue.

@QualityStreetSA I do not like paper covering current chocolates. It lacks the glam of the chocolates. Managing costs maybe? Got a bag from @Dischem yesterday, not pleased. Packaging not issue, wrappers surprised and disappointed me.