Dis-Chem

Hi Zoe, thank you for sharing your concerns with us. Please be advised that our website has been updated and is currently functional. We kindly ask that you try again, as the issue you experienced may have been temporary. If you continue to encounter any difficulties, please send us a DM and we will be happy to assist further. Should you require any additional assistance, please do not hesitate to reach out to us. 💚

@Dischem Not sure why you changed your login page. My co-workers and I can't log in to pay online or the app. Redirects us all to a blank page. 3 different devices - when will this be fixed I need to checkout my cart please

Family wellness starts with the right essentials at home. 💚 Think daily support, feel-good basics, and the products that help keep everyone cared for. #DisChem #WellnessEssentials

Hi Tee, thank you for sharing your concerns with us. Please be advised that we have updated our website, and it is currently functional. We kindly ask that you try again, as the issue may have been temporary. If you continue to experience difficulties, please let us know, and we'll be happy to assist further. Should you require any further assistance, please do not hesitate to reach out to us.

And it wants me to create a new password? What’s going on? I don’t trust it… @Dischem

Did you guys change the interface of your website?@Dischem

@DSchech Hi Daniel, thanks for reaching out to us. We appreciate you bringing the matter to our attention and will take the necessary steps to resolve it promptly. Please DM us with your contact details and branch name, so we can assist you further.

I will do anything to avoid the inevitable q at the @Dischem dispensary which usually takes between 30-60 minutes. I emailed them my script, called to confirm how long it would take before I could come pick it up. They told me 2 hours. I arrived. They hadn’t found the mail yet

@TS_FinEng Hi Tito, thank you for reaching out. We'd like our team to look into this and provide you with the appropriate assistance. Please send us a DM with your contact details and the name of your nearest store, and we'll be happy to assist you further.

Uncle @Discovery_SA you know that @Dischem and @Clicks_SA have run out of flu vaccines. I am just saying. On a serious note would like to get flu vax but for the past two weeks no one has it.

Hi there, thank you for reaching out and bringing this matter to our attention. We are concerned about this and would like our team to investigate further and get in touch with you. Please provide us with your contact information via DM so that we can escalate the matter promptly.

🟪Important warning (especially for elderly family members) Today (21 June) around 12:42, my father (late 70s) was approached at @Dischem Glenvista Shopping Centre by scammers offering a 50% discount. They tricked him into a Nedbank transaction and stole R14,000.This is clearly targeting vulnerable older people. Security at the centre allowed it to happen. We’ve reported it to @Nedbank Fraud (0800 110 929) and opened a SAPS case. Please warn your elderly parents and grandparents. Scammers are active in shopping centres right now.#ScamAlert #ProtectOurElders #Johannesburg

@HappyRauna Hi there, thanks for reaching out to us. Kindly visit the following link to view our wide range of BP monitors as well as the different prices: spkl.io/60107EZEn

@Dischem @Dischem How much is the blood pressure monitor?

@Juuso_93 Thank you for shopping with us Juuso, we appreciate the support. 💚

Thank you @Dischem for the products always.

Hi there, thank you for reaching out and bringing this matter to our attention. We apologise for any inconvenience this may have caused. We would like our team to investigate further and get in touch with you. Please DM us with your contact information, so we can better assist you.

@Dischem the store at Jabulani mall has long lines and only 3 tellers out of a possible 15 or so checkout points. You gotta do better.

@Grinch1970 Hi there, thanks for bringing this matter to our attention, we apologise for any inconvenience caused. We will share this with our team for their consideration.

@Dischem You don't need to contact me. Try to phone their landline. See how long you wait to get to the dispensary. Try send the dispensary a WhatsApp message. See how long they take to reply. As I said, if you really want to sort it out, you don't need to contact me.

@Dischem can someone please tell me how to get hold of someone at Dischem Cape Road, Port Elizabeth. No one answers the landlines. No one answers the WhatsApp number. I fucking hate Dischem. I have been trying and trying. No one wants to help me!!!

Hi there, thank you for reaching out. We sincerely apologise for the inconvenience and appreciate the opportunity to resolve the matter. Kindly provide your online order number and contact details so that we may escalate your query to our Online Team for further assistance. Should you require any further assistance, please do not hesitate to contact us.

@Dischem can i get my R26 refund. My package didn't include one item and you still charge me the full amount. Either send me the item or give me the R26 back

@LindiRudnicki Hi Lindi, thanks for reaching out. We are concerned to hear of this, and we would like to get our team to look into this and revert accordingly, please DM us with your contact details. twitter.com/messages/compo…

@Dischem I can’t get hold of the neighborhood store… when I call it says the store is closed. Is their an alternative number please

Hello, thank you for contacting us and sharing your feedback. We are concerned to hear about your experience and would appreciate the opportunity to gather more details regarding your concerns. Please DM us with additional information regarding the matter so that we can have our team look into this.

@Dischem your nursing staff at Cradlestone Mall are very rude!

@Porsche_Bopape Hi Portia, thanks for reaching out. We are concerned to hear of this, and we would like to get our team instore to look into this and revert accordingly, please DM us with your contact details. twitter.com/messages/compo…

@Dischem, how do you explain my online store credit balance disappearing, and the next thing I'm told, I bought a gift card for someone that I don't even know? I've sent emails, and no one is getting back to me with answers. I need my refund ASAP

Hi there, thank you for reaching out and bringing this matter to our attention. We apologise for any inconvenience this may have caused. We would like our team to investigate further and get in touch with you. Please DM us with your contact information, so we can escalate the matter promptly.

@Dischem filled my script last week...failed to mention my contraceptives...which I don't use to prevent pregnancy are out of stock...generic & original...now I have to arrange an appointment with my doctor to try an alternate product that will be compatible with my chronic meds

@MsLeeRay Hi there, thank you for reaching out to us. We are sorry to hear about your experience. Kindly send us a direct message with your contact details so that we can escalate the matter to the relevant team for further investigation and assistance. We look forward to assisting you.

I made thee biggest mistake of enquiring about the @Dischem funeral cover… I have never been sooooo harrased😭 The calls are not stopping 🥲

@3onn18 Hi there, thank you for contacting us. Please click the link below to browse our product range, view pricing, and check in-store stock availability nationwide on our website. spkl.io/6013780QW

@Dischem is Ashwaganda out of stock yet Chomi?

Hi Tito, thank you for reaching out and sharing your inquiry with us. We advise that you kindly contact our Wellness Clinic on 0861 117 427 for booking info, clinic queries and pricing. For more information on the services offer at our Clinics please click the link below. Should you require any further assistance, please do not hesitate to reach out to us. spkl.io/601978r5V.

@Dischem which of your stores have flu vaccines. Struggling to get vaccinated, I am in JHB North.

@_therealotli Hi Otli, thank you for reaching out and bringing this matter to our attention. We apologise for the inconvenience caused. We would like to investigate the matter further and get in touch with you. Please DM us with your contact information, so we can better assist you. twitter.com/messages/compo…

Aowa @Dischem Wonderpark’s service is just so poor! 30min in the collection queue? Aowa.

@ProudlyMsTee Hi Thato, thanks for the mention. Please be advised that you are welcome to visit any Dis-Chem branch, and our team will gladly assist with the disposal of the containers. Should you require any further assistance, please do not hesitate to reach out to us. 💚

@Dischem I hate waste. And therefore will ask again, just one bin per store for citizens to recycle these glass bottles ♻️ Saving the environment & cutting your cost of sales.