Rachel Whyte

Just picked up a click and collect order from @sainsburys which included out of date food! This can’t be right?

Hi @TheOpGames our family absolutely LOVE our Flip 7 game. Sadly we’ve lost an “11”. Is there any way you could send us a replacement please so that we can enjoy the game fully again?

Bought a number of items @IKEAUK today but pretty sure we left the airer that we paid for at the till. Can anyone help with this please?

Hi @JohnLewisRetail when are you expecting your Marcy garden to be back in stock please?

Hi @IKEAUK. When are you expecting to get article number 695.730.82 back in stock please?

@FatFace Lovely! Thanks so much

@FatFace this bag is lovely fatface.com/style/su416431… in what sense is it reversible? Neither photos nor the description gives any indication!

@IKEAUK are your outdoor kitchens and outdoor furniture now on display in the Southampton branch please? Many thanks

@myooviuk I have a voucher that is about to expire, but the product I want to buy is out of stock. Can my voucher be extended please?

Hi @IKEAUK do you stock this item in the UK please? ikea.com/es/en/p/batska… Planning my dream outdoor kitchen!

@giffgaff Sending you a DM

@RachelWhyte82 Hi there. Oh dear, we understand that's a concern. Can you please send us a DM the case reference number from the message you sent the team, so we can look into that for you? You'll find the case reference number here, giffgaff.com/support/questi… - giffgaff Gavin

@giffgaff please can you help. I contacted you as I’m having trouble logging into my account and need to return a faulty phone. I contacted you within the 30 day period, but haven’t heard back. Please help!

Hi @KitchenAid_UK I emailed you about a duplicate order, but haven’t received a response and would really like it resolved before two identical orders arrive! Please can you help?

Hello @MPSLewisham I recently lost a gold bracelet while on a walk in Lewisham. Really hoping that some kind soul might have found it and handed it in to you. How do I get in touch with you about this please?

@ecotricity I got an email from no-reply@giftcloud.com saying I was eligible for a gift for signing up with you. Not sure whether this is legit or a scam - can you help please?

I’m really interested in the design competition you held for Limerick prison and wondered where I might be able to find more about the questions you posed to the competing contractors to encourage them to examine their preconceptions about prisons? (2/2)

@YvonneJewkes I’m currently teaching a unit on crime and punishment to year 9 and was inspired by your Guardian article to give my students the task of designing a prison, whilst reflecting carefully on the aim(s) of punishment prisons should fulfil. (1/2)

@RobertDyas please can you tell me how long the cable is for this product? robertdyas.co.uk/robert-dyas-ma…

Ordered two items from @Homebase_uk but only one arrived. Please can you help?

Just spent a frustrating 25 minutes on the phone to @sainsburys as I can’t log into my account. For some mysterious reason it’s been blocked and you say you can’t unblock it or delete it. Surprised that it’s so very difficult to give you my custom. Can you help?