lee sample

Still no interest or response from @AerLingus regarding the theft of items from my luggage whilst in their care for the last month. They really don't care about their customers or their belongings, they just want your money. Avoid like the plague!

A nine year old girl dies in a knife attack; war on European soil continues; and @BBCNews leads on two footballers' wives fighting in court. Unbelievable editorial decision.

@corbin_pattie @aerlinguslostmy Wait till you get your luggage back with broken locks and irreplaceable items stolen.... #hadenough #aerlingussteals

At what point does PR strategy shift from “blame, ignore, deny” to “OK fellas, everyone knows we messed up - let’s help, apologize, own up.” SURELY we should be past that point by now. Where are the executives of these companies in their customers’ time of need? @aerlinguslostmy

@Aerlingussteals @aerlinguslostmy #aerlingussteals #useless

So, @AerLingus have not bothered to contact me regarding the theft of my property whilst in their care. Please don't travel with these people, they lose your luggage, then rifle through your property looking for valuables before stealing them and then not caring.

Oh, and it seems my original tweet calling them thieves has been deleted..... Take from that what you will.

@AerLingus @aerlinguslostmy @Aerlingussteals case arrived today with lock busted open, and the one thing I wanted back is missing, along with all my toiletries. So someone has stolen them. I hope you go bust you crap excuse for a company.

@AerLingus you are thieves. Plain and simple, case returned today, locks broken open, items stolen from my case. Irreplaceable items. Police will be called and I will take you to court to get compensation. #aerlingussteals

@AerLingus and if you can reply on this, why cant you reply on the open chat i have with you, with unanswered questions?

@Rangerworks Hi Lee, a member of our Baggage Tracing team tried to call you yesterday and left a voicemail. Could you please confirm it you received the voicemail?

i see @AerLingus has now gone fully automated on their twitter DMs 🤣 must be getting fed up of getting the same questions from ALL of their customers! a week ago they created a mailing tag for DHL to return my bag - they still haven't given it to them!

@AerLingus i did, on the wrong number. not the number i gave you on the chat. the voicemail told me nothing except to call your baggage number, which they don't answer!

@AerLingus so, after asking me for my details and contact number, they ring me on a different number, and leave a voicemail asking me to call them back. on a number which doesn't answer! you couldn't make this up! ive messaged you my number twice, tell them to use it.

@Rangerworks Hi Lee, sincere apologies for the ongoing delay. Can you reconfirm your case file reference number and add it to the conversation you have open with us so we can check this? twitter.com/messages/compo…

@EDI_Airport @ParisAeroport @airfrance @DublinAirport @AerLingus lost ALL our bags in 2 wks. I took this pic as we left our last bag which we were forced to check in and pay $50 in a random hall in @ParisAeroport where @airfrance guaranteed it would make its destination.

@AerLingus I have, and then got the same automated bot, asking for the same details, so filled all that in and got the automated "all our agents are busy.." message 🤣

@NRPrescott @AerLingus i wouldn't hold your breath. they've pulled down the blinds and are hoping this all goes away. they created a shipping label with @dhlexpressuk a week ago, but they still haven't bothered to hand over my suitcase to them to deliver it!

Awful nightmare travelling with @AerLingus to New York. All my family luggage is lost with my wife’s medications inside. No updates, no online info and they don’t even pick up the phone. Holidays ruined and total lack of respect to customes

wow! @AerLingus, not only have i still not got my luggage back that you lost on my flight out here a month ago, you've now cancelled my final leg of my trip home on sunday! you really are a useless shower of incompetents aren't you! @aerlinguslostmy

@Andeh82 @KenWorthinton12 @RealCarlVernon And hitchin

What happened to open-air shared swimming pools? I used to splash in them all the time as a kid. Or does that now defy 'staying safe'?

@AerLingus your customer service is non-existent. Genuinely, I don’t believe you have anyone answering calls. I’ve called three times at 5am and given up after 2 hours on hold. Your web chat is equally bad.