Data Communications Company

𝗪𝗲'𝘃𝗲 𝗽𝘂𝗯𝗹𝗶𝘀𝗵𝗲𝗱 𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗮𝗻𝗱 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗣𝗹𝗮𝗻 𝗳𝗼𝗿 𝟮𝟬𝟮𝟰/𝟮𝟱 📢 Each year, we publish a five-year plan so that our stakeholders can see what we're striving to achieve, and how we're going to deliver. Here, DCC CEO Angus Flett, sets out how the smart metering network, now built and highly performing, is already playing a part in helping the UK meets its ambitious decarbonisation goals - and how it's ready for the years to come. Read now 👇 smartdcc.co.uk/news-events/ou…

📣 In our latest catch up with our members, we spoke with @SmartDCC to take a deep dive into what they see as the biggest challenge & opportunity for the #energy industry today, & how #smartenergy solutions can make a difference. 💬👉 esmig.eu/meet-our-membe…

We were delighted this week to welcome Miatta Fahnbulleh (@Miatsf) , Minister for Energy Consumers, to our Manchester headquarters at Brabazon House. The visit offered the Minister – whose portfolio covers smart meters, as well other energy consumer issues, fuel poverty and implementing the Government’s Warm Homes Plan – the opportunity to see first-hand how the smart meter network is giving almost 20 million homes and small businesses the tools to manage energy consumption through real-time insights and more accurate billing. It was also a chance to highlight the work we are doing to upgrade and modernise the network for energy consumers. The launch of the 4G Communications Hubs this month will ensure that smart metering services for consumers continue after the planned phase-out of 2G and 3G by the end of 2033. We look forward to working with the Minister by harnessing smart meter data and leveraging the metering network to help achieve Britain’s policy goals.

On Fuel Poverty Awareness Day, we wanted to share how smart meter data is part of the solution to tackle fuel poverty through helping consumers understand energy consumption identifying areas in fuel poverty and targeting support. Our Chief Strategy and Regulation Officer, Stève Hervouet, has written more about what Smart DCC is doing to help tackle fuel poverty and how collaboration between the public and private sector can help address this crisis. Read more: smartdcc.co.uk/news-events/sm… #fuelpoverty #smartmeters #FuelPovertyAwarenessDay

@tshanmu Hello. I'm very sorry for the delayed reply. To ensure we have all the information we need to investigate your issue, could you please fill out our online form and our team will investigate your concerns: smartdcc.co.uk/contact-us-for…

@SmartDCC my gas smart meter has never sent readings since it was installed and @Outfoxthemarket (my supplier) say that there is no way to fix this since my gas smart meter is "not commissioned" (my electricity smart meter is working fine) - how can this be fixed?

@terrygparrott Hi there. I'm very sorry for the delay in getting back to you. Please fill out our customer contact form and our team will investigate for you. You may also need to contact your energy supplier too. smartdcc.co.uk/contact-us-for…

@SmartDCC why have I got no gas usage since 11th September???

@dodgydiver Hi there - sorry for the delay in getting back to you. Please use this form to submit an enquiry to our investigation teams who'll be able to assist you: smartdcc.co.uk/contact-us-for…

Hey @SmartDCC been stuck with a useless SMETS1 metering for about six years now. How can I get upgraded so I can benefit from some of the agile tariffs?

@AuntieSin Hi there - sorry for the delay in getting back to you. Please use this form to submit an enquiry to our investigation teams who'll be able to assist you: smartdcc.co.uk/contact-us-for…

At the DCC, we’re making Britain more connected so we can all lead smarter, greener lives. Did you know that the 31 million smart meters connected to the DCC network are saving an estimated 1.1 million tonnes of CO2 emissions each year? #NetZeroWeek #smartmetering #decarbonisation

Karin Meurk-Harvey, Chief Commercial Officer at @SmartDCC and Board Member at @rotork, will join us to share her insights on how to advance green procurement, building strong governance, and fostering inclusion and diversity. Register now: efficioconsulting.zoom.us/webinar/regist…

𝗨𝘁𝗶𝗹𝗶𝘁𝘆 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗿 𝗚𝗧𝗖 𝗷𝘂𝘀𝘁 𝗹𝗮𝘂𝗻𝗰𝗵𝗲𝗱 𝗮 𝗻𝗲𝘄 𝘁𝗼𝗼𝗹 𝗼𝗻 𝘁𝗵𝗲 𝗗𝗖𝗖 𝗻𝗲𝘁𝘄𝗼𝗿𝗸 🏆 The GTC tool allows them to connect to and communicate with smart meters, to remotely diagnose issues and lower the need for costly and time-consuming visits to premises – saving them time and money, and reducing their carbon footprint. Speaking on the partnership, Paul Clark, Partnerships Director at DCC, said: “I am pleased to welcome GTC as a DCC User. GTC is the first independent network operator to become a DCC User. We are welcoming any increasingly diverse range of organisations to the DCC network, reflecting the value our network offers as the GB energy transition progresses.” Find out more 👇 smartdcc.co.uk/news-events/gt… #NetZero #decarbonisation

𝟭.𝟮 𝗺𝗶𝗹𝗹𝗶𝗼𝗻 𝘁𝗼𝗻𝗻𝗲𝘀 𝗼𝗳 𝗖𝗢𝟮 - that's how much carbon the smart meter network is already saving each year. As #NetZeroWeek is coming to an end, we’re reflecting on the huge role that the DCC smart meter network is already playing in helping to decarbonise the UK economy. Our network now connects over 31m meters, and transmits 2.2 billion messages a month – roughly 73 million messages every day. Thanks to all our customers and partners working with us to make Britain more connected, so we can all lead smarter, greener lives - this #NetZero Week and beyond. View the latest statistics: smartdcc.co.uk/our-smart-netw…

𝗧𝗵𝗶𝘀 𝗮𝘄𝗮𝗿𝗱 𝘄𝗶𝗻𝗻𝗶𝗻𝗴 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗶𝘀 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗶𝗻𝗴 𝗲𝗻𝗲𝗿𝗴𝘆 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗶𝗻 𝗵𝗼𝗺𝗲𝘀, playing a part in helping the UK meet it's #NetZero goals 🏡 Our uZero collaboration with @UrbanTide is enabling local authorities to pinpoint fuel-poor households that could save on bills and consumption through retrofitting and better energy efficiency – leading to warmer homes and reduced CO2 emissions! Novel approaches like this show the value of making use of the DCC network and smart metering for social and environmental benefit. smartdcc.co.uk/news-events/dc… #NetZeroWeek #climate

In the spirit of #NetZeroWeek, today we’re #recycling and #reusing. 👍 Our Chief Strategy and Regulation Officer, Stève Hervouet, recently wrote a blog on leveraging existing assets to address the challenge of climate change. “The UK has led the way in cutting its emissions, with over 50% reduction since 1990. But hitting the second 50% in the current economic and geopolitical climate will be much harder.” We believe that maximising existing assets, like the DCC smart metering network, will be a key driver in enabling the UK to reach its ambitious climate goals. Read now 👇 smartdcc.co.uk/news-events/le… #NetZero #climate

It’s #NetZeroWeek 🌍 We’ve asked Stève Hervouet, our Chief Strategy and Regulation Officer, to kick things off this week with a short message about the role Smart DCC can play in decarbonising our economy and helping the UK reach its Net Zero targets. The new government has some ambitious plans, and we believe that leveraging the DCC network will play a pivotal role in helping to deliver on those plans. Watch now 👇 #NetZero #environment

𝗥𝗲𝗳𝗹𝗲𝗰𝘁𝗶𝗻𝗴 𝗼𝗻 𝗣𝗿𝗶𝗱𝗲 🌈 This month, Nathaniel Hall, actor, writer, activist, joined us for an insightful and empathetic conversation at DCC. While sharing his personal journey, he highlighted the importance of inclusivity in workplaces all year round and why allyship is crucial in today’s world. Listen to Nathaniel’s thoughts below ⤵️

DCC's Innovation Director Chris Barlow opened the afternoon session at today's Future of Utilities 2024 with a keynote presentation on 'Next steps in the revolution of smart meters'. #FOU24 #smartmetering

Our Innovation Director, Chris Barlow, will be speaking at the Future of Utilities 2024 summit this week! Chris will be involved in the third session, focusing on Next Steps for Smart Meters. Follow us to see our updates on the #FoUSummit24 and hear more from our speakers. 🌍 @FutureofUtils

At the #FoUSummit24 next week, Chris Taggart, Deputy Director for Data & Analytics at DCC, will be part of @FutureofUtils panel discussion entitled "Exploring new pathways to customer engagement". What's changing in customer engagement? How can data help? What tools are available? Find out next week..