ToingCares
280 posts


STARVING AT 2 AM!
@Swiggy @SwiggyCares
Order ID: 235161208649295 (Ashu)
2+ hrs wait! Driver forcing ME to cancel & ignoring calls. Support is GHOSTING!
Is this a food app or a scaming service? I demand FULL REFUND + ₹1000 Voucher. 🛑
#Swiggy #CustomerHorror @jagograhakjago


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@Toing_Cares how am i supposed to DM when your 'inbox is closed'? first you ghost me for 2 hours at midnight, then you give a scripted 'no compensation' reply, and now this? stop these delay tactics. resolve Order 235161208649295 or I'm moving to the consumer forum right now. #ToingScam

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@Kkn_cdm @Swiggy @SwiggyCares @Kkn_cdm Hi Karthik, this isn't what we want. This is being shared with our team to have it sorted out ASAP. Thanks for brringing into our notice.
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@vishyank Thanks for flagging this. Please reach out to us on DM using the link below and we’ll assist you further. twitter.com/messages/compo…
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@Swiggy Extremely disappointed with my recent order from Onesta (Order #235255120201091).
The pizzas delivered were burnt, stale, and smelled rotten — completely inedible and unsafe to consume. This is unacceptable food quality.
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@Swiggy @SwiggyCares I order food from Toing ans delivery partner came on 4th floor through stairs as lift was not working, there's no option of adding tip. Please help!
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@druvuhh Unfortunately, we are unable to comply with your request. Rest assured, feedback will be shared with the team on this.
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ORDER #235258478953719
@Toing_Cares @SwiggyCares
Y ur orders are always so later it took more than 1 hour to deliver my order
Rider was requesting me to cancel the order
My noodles were uncooked and had tissue paper in it
Atleast do arrange basic chief
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@druvuhh Regret to inform you that we are unable to provide a refund here :(
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@JShetye48099 Thanks for the details. We get your disappointment and apologize for it. Let’s continue this conversation in DM to help you further. twitter.com/messages/compo…
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fraud app its take days to deliver burger and fries
fake app by swiggy just like own
if you order on Wednesday, it will deliver on Thursday which is useless
@harshamjty @Swiggy
Tooing
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@vedus60626 @vedus60626 We've got your over DM. Please check and revert! :) twitter.com/messages/compo…
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@Swiggy @SwiggyCares i also Mailed you the details
AND FIRSTLY TAKE ACTION ON THAT DELIVERY PARTNER
NOT DELIVERED THE ORDER AS WELL AS NOT PICKUP THE CALLS HE IS FRAUDSTER
AT LAST CUSTOMER BEARS LOSS FOR YOUR CARELESS PROCESS OF HIRING DELIVERY PARTNER
Vedus@vedus60626
Hey @Swiggy & @SwiggyCares i ordered from your Toing app my oder id #235232433227602 my order not delivered even though its pick up by your delivery partner and its took around 1.5 hours to reach your customer care and took refund such pathetic experience & waste of time
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@SwiggyCares We’d like to check this for you. Please send us a DM via the link below and we’ll help you out. twitter.com/messages/compo…
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@Swiggy @SwiggyCares Very disappointed. Order #235255120201091 from Onesta was burnt and smelled rotten — completely inedible.
Complaint was closed without resolution. Paid ₹169. Need refund ASAP.
#Swiggy #BadFood



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@druvuhh We get how important this is, and we’re grateful for your feedback. We’ve shared it with the team, and we’ll work on making the necessary improvements to avoid this in the future.
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@iamadityamalik We have checked this, and do see that a refund has been processed.
Also, we've taken this up with our partners right away to make sure such slip-ups are nipped in the bud. Meanwhile, we've also raised this internally to ensure you receive (cont) srkl.in/l/6012B7K9Mn
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@Toing_Cares order 235250902926501 marked delivered but never was. Delivery person not answering any calls. Customer support not available over chat and call as I've been waiting for the last 15 mins.
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@vedus60626 @vedus60626 That's odd! Kindly drop us a follow, and we'll DM you with the resolution directly.
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@druvlikescoffee We are happy to assist you with this over DM. Feel free to reach out to us anytime.
^Tani
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ORDER #235174333909924
@Toing_Cares @SwiggyCares
I order a samosa chat at 4 am I was very hungry
Tho food was not cooked that didn't bother me
But it had paper pieces it kindly look into this matter and provide me full refund
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@iamadityamalik Hey Aditya, we’re sorry for the inconvenience caused. Rest assured, we’re looking into the issue and will resolve it as soon as possible.
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@vedus60626 Here you go Vedus!
^Saurav twitter.com/messages/compo…
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@Toing_Cares Unable to do DM where is the DM link please check from your side
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