Ubisoft Support France

18.6K posts

Ubisoft Support France

@UbiSupportFR

Support Officiel @UbisoftFR ! 🎮 Disponible du Lundi au Dimanche de 09h00 à 19h00 CET. En savoir plus sur vos Droits à la Protection des Données : https://t.co/vnjnJOOrYH

France Beigetreten Ocak 2019

10 Folgt20.2K Follower

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Ubisoft Support France@UbiSupportFR·29 Nis

📢Mise à jour importante Cette page ne traitera plus les demandes ni ne répondra aux messages. Au lieu de cela, nous vous demandons de bien vouloir adresser vos questions à @UbisoftSupport . Merci pour votre compréhension!

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Ubisoft Support France@UbiSupportFR·2 Tem

@BuddhaOwl I'm afraid we are unable to confirm how long this will take.

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Eddie@BuddhaOwl·2 Tem

@UbisoftSupport OK eta on a fix

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Eddie@BuddhaOwl·2 Tem

@UbiMassive @TheDivisionGame @Ubisoft Been on for just over an hour gathering ex as you do, returned to the clan room to see a big FAT ZERO where my clan ex should be... Why is this so??

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Ubisoft Support France@UbiSupportFR·28 Haz

@PavelHeisu Great to hear it. Thank you. Enjoy the game.

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Ubisoft Support@UbisoftSupport·27 Haz

📢

Rainbow Six Siege@Rainbow6Game

🛠 We're aware that players have been receiving matchmaking errors following the deployment of today's PC patch. To rectify this, the patch has been reverted. Players should close and update their game again to fix this issue. We are actively working on addressing the underlying problem with a new patch.

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Ubisoft Support France@UbiSupportFR·20 Haz

@fQ79IhyCk3mPvmm Thanks. Can you please take a look at this connectivity guide here and follow all steps to help alleviate your issue: ubi.li/DJPAB

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😃@fQ79IhyCk3mPvmm·20 Haz

@UbisoftSupport PC Ubisoft Connect

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XDefiant@PlayXDefiant·20 Haz

Just a couple weeks left in the XDefiant Preseason and it's a great time to grab your Battle Pass if you haven't already. Work your way through the tiers and secure some great items!

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Ubisoft Support France@UbiSupportFR·18 Haz

@Hamsanwich3 Thanks. What is your Ubisoft username?

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Sloper@Hamsanwich3·18 Haz

@UbisoftSupport UAE and DU

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XDefiant@PlayXDefiant·14 Haz

Well you all destroyed that goal too, we're going to have to stop underestimating this community! Double Weapon XP will be unlocked tomorrow, Friday at 10 AM PT and go to Monday 10 AM PT.

XDefiant@PlayXDefiant

Like, Comment, or RT this post - get a combined 3000 of those and DOUBLE XP is unlocked for everyone this weekend! 🎉

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Ubisoft Support France@UbiSupportFR·16 Haz

@Hell_o_Kenobi Hi there! Sorry to hear that. What platform are you playing on?

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🇫🇷 Kill or Be Killed 🎸@Hell_o_Kenobi·16 Haz

@AymarMtl @UbisoftSupport Par exemple je viens tout juste de refaire la double élimination au parachute, rien n’y fait

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🇫🇷 Kill or Be Killed 🎸@Hell_o_Kenobi·16 Haz

@AymarMtl Salut Aymar, j’ai une question au sujet des succès sur les jeux vidéo. Sais-tu qui est en charge de ça chez Ubisoft et est-ce qu’un jour la Ezio Collection aura une mise à jour ? J’avais commencé la Assassin’s Creed Ezio Collection il y a quelques années sur Xbox One

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Ubisoft Support France@UbiSupportFR·12 Haz

@pereiragames21 Hello! We are sorry that you are experiencing connectivity issues. Please let us know if the error still persists?

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Ubisoft Support France@UbiSupportFR·11 Haz

@FforFailure Thanks. Can I also ask you to confirm the following info please? This has been requested by the team looking into this. Your username Your location Your ISP Are you using a VPN? Are you using a 5G router? When exactly does this error occur? Does it happen every time?

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:P@FforFailure·10 Haz

@UbisoftSupport PS5 - disc edition

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XDefiant@PlayXDefiant·8 Haz

De Rosa looks so 🔥🔥🔥 in the Night Alchemy Epic skin! Available in-game June 8-10.

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Ubisoft Support France@UbiSupportFR·9 Haz

@SelectedEU Thanks for that. Please make sure that that very button you use for jumping and sliding is not assigned to opening a new tab within the Roccat Swarm settings. Or try disabling the software (it is not needed for the keyboard to function normally) to see if the problem continues.

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Scenjin@SScenjin·8 Haz

@UbisoftSupport Roccat Vulcan TKL Pro

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Mark Rubin@PixelsofMark·1 Haz

QUICK POLL: If we made a 24/7 playlist would you want one with 3 maps like option 1 or 1 map like option 2 or are you not into 24/7 playlists.

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Ubisoft Support France@UbiSupportFR·5 Haz

@rodoudou2 Sorry to hear it. Please create a support case via ubisoft.com/help/contact and ask for assistance with your account. On social media we cannot assist with account related issues due to privacy and security concerns.

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G.@rodoudou2·5 Haz

@UbisoftSupport On me demande réinitialiser mon MDP quand je me connecte, le problème est que je ne reçois plus aucun de vos mails ! Je ne peux plus jouer, plus rien faire !! Et aucune réponse du support quand je le contacte avec le formulaire, il y a quelqu'un dans le navire ???

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Ubisoft Support@UbisoftSupport·4 Haz

Greetings, 🛠 We'll be performing an update on #XDefiant today from 09:00 EDT / 13:00 UTC. 🕑 Expected downtime: 60 Minutes 🎮 Platforms : PC, PlayStation & Xbox.

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Ubisoft Support France@UbiSupportFR·3 Haz

@Zetsuuu_ Hello! We are sorry that you are not receiving emails from us. To resolve the issue, please consider changing your email. To do so, please submit a recovery form on our website: ubi.li/xkLtB

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Jo@Zetsuuu_·2 Haz

@UbisoftSupport @UbisoftFR @UbisoftSupport s'il vous plait faite quelque chose je ne peux rien faire je ne recois aucun mail de votre part pour le recovery de password

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Jo@Zetsuuu_·2 Haz

@UbisoftSupport Hello try to recove my password but u dont send any mail....

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Ubisoft Support France@UbiSupportFR·28 May

@fl1mou54 XDefiant is available on PC / PlayStation 5 / Xbox Series X|S. Should it become available on GFN, a proper announcement will be made.

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Ryuk52@fl1mou54·27 May

@UbisoftSupport a quand le support sur @NVIDIAGFN @NVIDIAGFN_FR ??

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Ubisoft Support@UbisoftSupport·27 May

Ready to get your buddies together and play XDefiant? Make sure to check out our handy guide here for information on cross-play! 👉 ubi.li/CrossplayXD

GIF

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Ubisoft Support France@UbiSupportFR·27 May

@A1xks1x Thanks for the reply. The issue is under investigation. You can also report it through R6Fix: ubi.li/L9ZoH

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Ubisoft Support France@UbiSupportFR·22 May

@RonnyC0rleone Hi! Some great feedback. Would be quite funny seeing Rayman on the battlefield. I'll pass it on

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RonnyCorleone@RonnyC0rleone·22 May

@UbisoftSupport Faites nous un mode résurgence ! Et une faction RAYMAN pleaaaase

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RonnyCorleone@RonnyC0rleone·22 May

@PlayXDefiant impossible de mettre en plein écran, le jeu freeze quand on appuie appliquer !

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Ubisoft Support France@UbiSupportFR·19 May

@bliblife Hello! Not all items can be sold in marketplace.

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Blife@bliblife·19 May

@UbisoftSupport pourquoi je peux pas les vendres sur le market place ?

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Ubisoft Support France@UbiSupportFR·16 May

@SMYLODON_ Unfortunately it is not possible to determine the reason for leaving a game, and as the Abandonment System is automatic, this can lead to a sanction.

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Ubisoft Support France@UbiSupportFR·8 May

@SMYLODON_ Hi there, This issue is currently under investigation, we apologize for any inconvenience caused and thank you for your patience while this is looked into.

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Ubisoft Support France@UbiSupportFR·6 May

@Hamadz03 Thanks for the reply. To play the game on console you don't need a verification code. If you are referring to a code which is related to PS account, you need to contact their support. 1/2

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Ubisoft Support@UbisoftSupport·2 May

Greetings Operators, 🛠 We'll be performing an update on #RainbowSixSiege today from 09:00 ET / 13:00 UTC to deploy Y9S1.3! 🕑 Expected downtime: 60 Minutes. 🎮 Platforms : PC, PlayStation & Xbox. Patch Notes 👉🏻ubi.li/U42mo

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Ubisoft Support France@UbiSupportFR·29 Nis

@Arnab9191 Thank you. And then was the last time you tried this challenge? Is it also possible on your end, to try a different connection type for a test? Perhaps a mobile hotspot shared from your mobile phone?

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Arnab Banerjee@Arnab9191·29 Nis

@UbisoftSupport PC , Ubisoft Connect

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Arnab Banerjee@Arnab9191·29 Nis

@UbisoftSupport i am currently facing a problem on the crewmotorfest. Every time i am trying to complete a race from this week's summit i am getting kicked out from the server and the time is not posting the summit. If this issue continues i will not get the summit exclusive car

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Ubisoft Support France@UbiSupportFR·22 Nis

@teoo4k_ Thank you for the reply. We have reported this issue to the relevant department.

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Teoo4k@teoo4k_·22 Nis

@UbisoftSupport On pc

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Ubisoft Support@UbisoftSupport·18 Nis

Are you as ready for XDefiant as we are? Make sure you know how to access the Server Test Session by following our guide here for the different available platforms. 👉 ubi.li/h3BZ5

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Entdecken

@BuddhaOwl @UbisoftSupport @UbiMassive @TheDivisionGame @Ubisoft @fQ79IhyCk3mPvmm @Hamsanwich3 @Hell_o_Kenobi