VIZIO Support

@Anonymous788507 We would like to help you to determine the issue. Please contact support directly at the following link vizio.tv/contact

@VIZIOsupport Hello, The latest software update broke my Vizio TV. It worked perfectly before the update and is now unusable. I’m requesting a replacement or a reimbursement of the $200 I paid. Please resolve this promptly. Thank you.

@SamTheProud We would like to help you to determine the issue. Please contact support directly at the following link vizio.tv/contact

@VIZIOsupport an update broke my tv

@Aandinho12 Hi there! Thank you for the feedback. VIZIO is always listening to customer suggestions in order to improve your viewing experience. I'll be sure to pass this along to our product team! Thanks!

@VIZIOsupport recently bought this TV, I also have a Vizio SoundBar but I connected it through optical cable. Is it any way y’all can add into the Vizio OS to turn on Volume Display like older Vizio TV’s

@MarkWal35709868 We would like to help you to determine the issue. Please contact support directly at the following link vizio.tv/contact

@VIZIOsupport My 1 month old Vizio just randomly goes black and restarts...often. I had ine a few years back given to me bya friend - same thing. Seriously, you have 1 job!! Make a tv that I can watch!

@J_Taylormade239 We would like to help you to determine the issue. Please contact support directly at the following link vizio.tv/contact

@VIZIOsupport hi wondering if I can get some kind of help with my 5.1 soundbar. I recently upgraded my phone and for some recent my soundbar doesn't want to connect or show up on my new device. Worked perfectly fine on my old phone. Now doesn't show on the app.

@JLawBronco This issue should now be resolved. If you are still experiencing issues, please restart your TV by pressing the Menu/Gear button and going to All Settings > Support/Admin & Privacy > Restart TV or by going to System > Restart TV.

@VIZIOsupport Is there any time frame when the watchFREE+ error code: E003-1 will be fixed? Same error now for 4+hrs

@tjherndon This issue should now be resolved. If you are still experiencing issues, please restart your TV by pressing the Menu/Gear button and going to All Settings > Support/Admin & Privacy > Restart TV or by going to System > Restart TV.

@VIZIO @VIZIOsupport is the smartcast down? My TV is not loading.

@sharonliz This issue should now be resolved. If you are still experiencing issues, please restart your TV by pressing the Menu/Gear button and going to All Settings > Support/Admin & Privacy > Restart TV or by going to System > Restart TV.

@VIZIOsupport vizio is down

@JohnRHornbuckle This issue should now be resolved. If you are still experiencing issues, please restart your TV by pressing the Menu/Gear button and going to All Settings > Support/Admin & Privacy > Restart TV or by going to System > Restart TV.

@Jkrickovich @VIZIOsupport Same. A Smartcast error. Is that what you’re getting?

Issues loading up Vizio Home Screen @VIZIOsupport

@Jkrickovich This issue should now be resolved. If you are still experiencing issues, please restart your TV by pressing the Menu/Gear button and going to All Settings > Support/Admin & Privacy > Restart TV or by going to System > Restart TV.

@TaliaB919 This issue should now be resolved. If you are still experiencing issues, please restart your TV by pressing the Menu/Gear button and going to All Settings > Support/Admin & Privacy > Restart TV or by going to System > Restart TV.

@VIZIOsupport @VIZIO Are your TVs home screens down in a widespread issue at the moment? How long until this issue is fixed?

@Vadorade This issue should now be resolved. If you are still experiencing issues, please restart your TV by pressing the Menu/Gear button and going to All Settings > Support/Admin & Privacy > Restart TV or by going to System > Restart TV.

@VIZIOsupport I'd your network down? I keep getting connection errors

@The_Shananigans This issue should now be resolved. If you are still experiencing issues, please restart your TV by pressing the Menu/Gear button and going to All Settings > Support/Admin & Privacy > Restart TV or by going to System > Restart TV.

@VIZIOsupport having issues with my Vizio TV. Internet is connected but my home screen won't load. Live tv won't load. However, Netflix will come up if I hit the button on the remote. I've restarted the TV and factory reset it and the issue remains. Is there an issue with service

@robiggavelli1 This issue should now be resolved. If you are still experiencing issues, please restart your TV by pressing the Menu/Gear button and going to All Settings > Support/Admin & Privacy > Restart TV or by going to System > Restart TV.

@VIZIOsupport my tv Home Screen doesn’t work

@NASCAR1845 We would like to help you to determine the issue. Please contact support directly at the following link vizio.tv/contact

@VIZIOsupport I continually have issues accessing Netflix on my Vizio Smart TV. If I switch over to my Roku, accessing Netflix is not an issue. Any suggestions?

@abbywax0832 You can purchase a new remote at walmart.com or your local Walmart.

@VIZIOsupport How can I get a new remote?

@johnsonkymm We would like to help you to determine the issue. Please contact support directly at the following link vizio.tv/contact

@VIZIOsupport So I’m old. Had to buy a new tv for my bedroom. My daughter has always set up my tv. She has a 3 week old so I can’t bother her to set up Roku. So I have a tv I can’t watch😬😥

@prayers_america We would like to help you to determine the issue. Please contact support directly at the following link vizio.tv/contact

@VIZIOsupport @VIZIO 👋 I received a new Vizio (smart tv) on my B’day, Dec. 12th, and it freezes up often. Why? Thank you in advance for your reply. 🙏 “Is”

@queenlexxxi_ We would like to help you to determine the issue. Please contact support directly at the following link vizio.tv/contact

@VIZIOsupport I just bought a new tv, and my fully plugged in inputs keeps saying no signal. I have directv box and it keeps a blacking out and randomly saying no signal how can I fix this?

@GerGomezJavier VIZIO Home and Account are only available in the United States, which means you will not be able to use the smart features of the TV. I would recommend that you use a streaming device connected to the TV for your streaming needs.

@VIZIOsupport how can configurate my Vizio TV in mexico?