Vue Cinemas Help

We’re here to help between 11am - 7pm, Monday - Friday, or you can check our FAQs here: myvue.com/get-in-touch/f…

@UsernameWords The trailers are out already please see them : ms.spr.ly/6013Qqm2S

@vuecinemas hey are you showing the Spider-Man and Dune trailers this weekend?

@xTrixiebellex ms.spr.ly/6017QU7kU

@VueHelp Do you have a link to the explore page?

Never mind the stars. This Mario merch needs collecting. The Super Mario Galaxy Movie cups, popcorn buckets and blankets are on their way to Vue. Grab yours from 1 April.

@xTrixiebellex Please visit our "Explore" page online for details on pricing for our merch.🤗

@VueHelp @RapheePlays How much is the Glow Luma popcorn bucket, with or without the popcorn?

@RapheePlays We cannot advise on stock availability as our merch are very popular and in high demand and will be sold on the films release date, while stock lasts.🤗

@VueHelp So they won’t be sold out if we are literally the first ones in the building. The cinema by me were selling many popcorn buckets ahead of release so we missed out unfortunately. My son is hyped for the film :D

@RapheePlays Merch will be on sale on the film's release date, while stocks last.❤️

@VueHelp @xTrixiebellex When? If we have the ticket for the first showing on the films release will we have a chance to buy them?

@INVINCIBLEWH0RE We will be having merch, just watch out on social for the announcement

@andjustice4some @ODEONCinemas @VueHelp @cineworld any chance we’ll be getting these in the UK? 🥲

#MichaelMovie merchandise!! 🔥🔥🔥

@xTrixiebellex They can be purchased in person at the venue

@vuecinemas Are they available to purchase on the Vue app?

@nicolalowe93 Could you please send us a DM.

@VueHelp Yesterday I went to see Reminders of Him at your Fulham cinema. My friend bought us two VIP seats. When we got to the screen, 2 girls were sat next to the 2 seats we had bought with their stuff on one of ours. They hadn’t bought VIP tickets as I checked the ticket page /

@jonSeedyphk Can you please send us a DM

@VueHelp Please help my daughter is currently watching an 18 plus movie she has snuck into Scream 7 at vue garston , she is 15!! But customer service is closed

We’re here to help between 11am - 7pm, Monday - Friday, or you can check our FAQs here: myvue.com/get-in-touch/f…

@verycoolbritis1 Can you please DM us

@VueHelp I went to the cinema yesterday and there was 2 groups of people who kept talking the whole time and also playing on their phones. I want a refund

@hovmus Please send us a DM so that we can assist.

@VueHelp hi, my club perks free ticket has disappeared from the app? what’s going on? i was specifically saving it for a movie releasing next week ☹️ please can you reinstate it for me!

@KingXiborg Please send us a DM so that we can assist.

@vuehelp Were trying to refund some tickets for 7pm tonight due to illness but the website is not allowing us to continue, can you assist please? Reference WTWCX89

@ailsabcd For our film schedule and upcoming releases, please keep an eye on our website for updates. Our schedule updates every Tuesday evening 🥰

@VueHelp hi, are you going to be showing Bugonia again this awards season?

@chelsheehee The release date is the 22nd of April 2026

@VueHelp Ok but is the film being released on the 22nd or 24th????

@ODEONCinemas & @vuecinemas PLEASE why has the @michaelmovie release date changed to 22nd April? WE NEED ANSWERS ASAP also please let the tickets go on sale sooooooon

@xTrixiebellex All the merch will be available from the 1st of April please note it is while stock last

@vuecinemas @VueHelp When is this Yoshi popcorn bucket available to purchase at what time?

He’s… perfect 🥺

@chelsheehee Set a reminder, and we’ll let you know as soon as tickets go on sale! You need to be a member and logged in to set and receive a reminder.

@billejeanwho @ODEONCinemas @vuecinemas @michaelmovie I’m so confused!! We need confirmation asap

@Ri58995851 Catch The Super Mario Galaxy Movie and grab all of this must-have merch, from 1 April.

@vuecinemas When are they available in uk cinemas?

@orlamoriarty You can input your booking reference into a touchscreen kiosk at the Venue. Or you can give your booking reference to a Vue Crew Member, who would be happy to process your tickets. Kindly screenshot the reference as the email might get stuck on the web.

@vuecinemas I am still waiting for confirmation of 10 tickets I have booked for my team for Leicester square 11 March - the reference is WXNWRH4 email address orla.moriarty@strandpalacehotel.co.uk can this be sent asap

@TaiKamiya101 Catch The Super Mario Galaxy Movie and grab all of this must-have merch, from 1 April.

@VueHelp will all your cinemas stock this?

I'm sold on this. I was expecting it to cost more than this. #SuperMarioGalaxy

@hera_emlyn Those are the only screening that we have

@vuecinemas will additional IMAX showtimes for Project Hail Mary be shown in Manchester on these dates or later? 7pm is on the late side and we can't get a train home!