Aneesh

To receive an email justifying this as my fault is not just nonsense—it’s arrogant and insulting to customers. I am done with your services.

Its frustrating. @Niva_Bupa @NivaBupa_Care is spending more effort justifying their errors than actually providing the service I paid for. I paid for an emrgncy consultation, but I haven't received any service. Your "emergency" support number was unreachable despite 15+ atempt.

Beware of @medkart, It appears they are scam artists, pretending to deliver and collecting money. When asked about the delivery, they claim it's still not dispatched after two days. Now, they say they can't deliver in one day and need 4-6 days instead. #medicines #ScamWarning

@MedPlusIndia I contacted your escalation team, but it was extremely frustrating. They showed no responsibility or common sense. I no longer want to use your platform. @MedPlusIndia

@MedPlusIndia had a frustrating experience. I mistakenly ordered the differnt medicine, but your team is not even looking at the prescription I provided. A 2-day wait for an exchange response is far too long for an emrgncy medical order. Horrible customer support.

@NivaBupaSupport Is that the only statement you can provide? It's been a month since I started following up on this. I have received no calls or emails. Customer experience is now a joke. @Niva_Bupa

@NivaBupaSupport, is there anyone looking at my issue? Case ID -26125773, 26308398, @Niva_Bupa: Is this the level of support you offer to people in India? #HealthInsurance #JagoGrahakJago #ScamAlert

@surendramaram @SanjayYada7n It was a very bad experience for me. Their support team was terrible.

@SanjayYada7n I am using Niva bupa,it's a good one ..for me they settled a very big claim recently...I am talking about my experience..

🚨🚨Latest IRDAI Data (FY 2024–25)
Many people ask:- Which health insurance companies actually settle claims? Instead of only marketing claims, let's look at the IRDAI reported numbers. Claim Settlement Ratio (CSR) | Incurred Claim Ratio (ICR) 1. Star Health
CSR: 99.06% | ICR: 70.30% 2. HDFC Ergo
CSR: 96.71% | ICR: 84.85% 3. ICICI Lombard
CSR: 97.16% | ICR: 82.24% 4. Care Health
CSR: 96.74% | ICR: 64.53% 5. Niva Bupa
CSR: 92.39% | ICR: 61.22% 6. Aditya Birla Health
CSR: 95.64% | ICR: 71.50% 7. ManipalCigna
CSR: 88.64% | ICR: 74.81% 8. Bajaj Allianz
CSR: 93.54% | ICR: 57.82% 9. Navi General
CSR: 75.40% | ICR: 101.89% PSU Insurers – Incurred Claim Ratio 10. New India Assurance – 100.98%
11. National Insurance – 96.05%
12. United India – 97.51%
13. Oriental Insurance – 102.58% Important:- An ideal ICR range is usually between 70% – 90%. Below 70 and above 90 is risky. Too low → Company paying fewer claims
Too high → Company paying more than premium collected So while buying health insurance, don’t look only at premium or ads. Look at:
• Claim ratios
• Network hospitals
• Product terms
• Claim support during emergency And most importantly — who is advising you. Because the right policy matters only when a claim happens. What is your experience with health insurance claims? #India #Public #HealthInsurance #InsuranceAwareness #IRDAI #ClaimSettlement #InsuranceAdvisor #InsuranceMatters

You have one of the worst support @NivaBupaSupport @Niva_Bupa. I have been chasing an issue, but you are so smart to play with the customer, as you guys make a story every time. My money seems to be gone. You lost a customer. @irdaindia @jagograhakjago #insurance #scam #fraud

@NivaBupaSupport I scheduled an online consultation (VHOC4000608) and expected a call within 30 minutes. However, I haven't received any response, and the support number given isn't working. How can I get help?

@NivaBupaSupport SHAMEFUL: @Niva_Bupa agreed to a refund for a service they NEVER provided (online doctor consultation), but it's been weeks, and I've received nothing. Is @NivaBupaSupport just tweeting "we will help" for PR while ignoring customers?@IRDAI_India,@jagograhakjago #ConsumerFraud

@Portfolio_Bull 65

Predict Abhishek Shama score today vs PAK. The closest one will get Rs. 1500 Google Pay from me.

@CricManjit @ishankishan51 0

Predict Ishan Kishan's score today vs Namibia. The closest one will get Rs. 2000 Google Pay from me.

@SBICard_Connect @OfficialSBICare

@SBICard_Connect IDENTITY FRAUD ALERT! Unauthorized card application (Ref: 2835407018238) created w/o my consent. Multiple complaints ignored for 1 month! Custmr care is useless. Is this how @SBICard treats data security? Fix this & remove the inquiry! @RBI @jagograhakjago #Fraud

@Niva_Bupa and @NivaBupaSupport, I need a refund. Does not look suitable for future considerations

@Niva_Bupa , is there any way to assist? What's the point of taking your insurance then?

@ACTFibernet, Been facing a service issue for 2 weeks. Router replacement request completely ignored. If you can’t support customers, be honest, so people think twice before choosing you.

@GigglingGanon Its “R”

When a grown man sees this and has no idea what is missing. 🤦

@RudrasenaKRLM Ummath matters

ബംഗ്ലാദേശിലെ ഒരു വിഭാഗം ആളുകൾക്ക് സംഭവിച്ചുകൊണ്ടിരിക്കുന്ന കാര്യമാണ്.. ഏഴു ഭൂഖണ്ഡങ്ങൾക്ക്‌ അപ്പുറം കിടക്കുന്ന രാജ്യങ്ങളുടെ കാര്യം വരെ ചർച്ച ചെയ്യുന്ന ആളുകൾ എന്തുകൊണ്ടാണ് തൊട്ടപ്പുറം നടക്കുന്ന കലാപങ്ങൾക്ക് എതിരെ ഒരക്ഷരം പോലും മിണ്ടാതെ ഇരിക്കുന്നത്?