ACT Fibernet

@DeepakMallela shortly. Be assured of our action within the timeline.

@DeepakMallela Hi, Deep@k, We regret the inconvenience caused. we have taken note of "OTT issue" and raised a ticket SR10180301359064 against the same. The details have been shared with you over SMS. You will receive the ETR

@ACTFibernet Upgraded my ACT plan to Super Entertainment Classic after assurance of better service, but since day one facing OTT issues. Multiple tickets closed without proper fix, and support response was very arrogant. If support can’t be provided, why push customers to upgrade

@DeepakMallela ready."

@DeepakMallela Hi Deep@k, we’re sorry to hear you're feeling this way. This certainly isn’t the experience we want for you. To help us investigate and resolve any underlying issues, could you please share your ACT Account ID or Registered Mobile Number? We're here to help whenever you're

@bitsbeatsbreath Hi, thanks for confirming that connectivity is restored. In Future you can use our mobile APP to track the progress of your ticket.

@ACTFibernet Issue resolved. Thanks. Please make it quicker next time.

@ACTFibernet 2 days, no resolution of my internet till now. Ticket id : SR10180264287824. I was told that it will be fixed by 14th May 2026, 10AM. No body came to fix it for the whole day. You do provide a very pathetic customer service.

@vansharma Hi, Please help us with your ACT account details and share a brief note about your query to look into it. twitter.com/messages/compo…

@JioHotstar @ACTFibernet @jagograhakjago @consaff No reply

@JioHotstar fix your streaming! 🛑 My TV is 4K but you force grainy 480p. Stats show 1080p tracks available, but you withhold the HD quality I paid for. My @ACTFibernet speed is perfect. This is deficiency of service. @jagograhakjago @consaff @nch_india #IPL #JioHotstarScam

@s_paul24 team reach out to you immediately!"

@s_paul24 Hi Santosh, we hear your frustration regarding the service delay with your current provider. We take pride in our service standards and would love to ensure you have a seamless experience with us. f you're looking to switch, let us know your location/pincode and we’ll have our

@Airtel_Presence @airtelindia what kind of presence is this? How long will you take to fix a complaint or is a negligence from Airtel ? Refer pic for details.

@NaaganSeyon shortly. Be assured of our action within the timeline.

@NaaganSeyon Hi, Naagan Seyon, We regret the inconvenience caused .we have taken note of "Router issue" and raised a ticket SR10280299593492 against the same. The details have been shared with you over SMS. You will receive the ETR

@ACTFibernet I am not sure why I pay to you guys so much but still receive below average services, in have raised this issue multiple times you have only suggested change the modem - which is done twice and you still blame the modem ( TP link Archer C6) (1/n)

@lalitbohra15 Hi Lalit Singh Bohra, We are sorry that the resolution is taking longer than expected with the ticket ID: SR11080271471774. We will work towards a resolution at the earliest and update you via the ACT app. Thank you for your patience.

@ACTFibernet My internet has not been working for the last 2 days.Your TAT is 4 hours,but more than 48 hrs have passed and the issue is still unresolved. No one from your team has contacted me.This is not the first time last time it took 4 days.Very poor service.SR11080271471774

@NaaganSeyon ready." twitter.com/messages/compo…

@NaaganSeyon Hi Naagan Seyon, we’re sorry to hear you're feeling this way. This certainly isn’t the experience we want for you. To help us investigate and resolve any underlying issues, could you please share your ACT Account ID or Registered Mobile Number? We're here to help whenever you're

@vernon_nor83331 Hi, We are sorry that the resolution is taking longer than expected with the ticket ID: WO101801191132. We will work towards a resolution at the earliest and update you via the SMS. Thank you for your patience.

@ACTFibernet I got a call from your local team at 12...then they don't receive my calls and no information...what kind of crappy service is this..... first and pathetic experience with ACT.

@ACTFibernet @ACTFibernetHYD @FiberAct @ACT_Issues @ActfiberC Payment made on 4th. Connection promised for 14th. Nothing happening yet. I must have spoken to 10 people so far. Rehman who made me go for ACT doesn't even respond. Pathetic service.

@vinayghatti ready." twitter.com/messages/compo…

@vinayghatti Hi Vinay Ghatti, we’re sorry to hear you're feeling this way. This certainly isn’t the experience we want for you. To help us investigate and resolve any underlying issues, could you please share your ACT Prospect ID or Registered Mobile Number? We're here to help whenever you're

@ACTFibernetHYD @ACTFibernet @jagograhakjago @DoT_India I have paid for a new broadband connection on 12/05/2026. I havent got the installation done so far. When will you ACT? You have lousy bot for raising the ticket and I cannot use that. Show some customer care.

@ig_prudhv1 Hi Prudhvi, We understand how inconvenient this must be for you. We have highlighted your issue to our respective team with the ticket ID: SR10680272200724. We will work towards resolution at the earliest and update you via the ACT mobile app. Thank you for your patience.

@ACTFibernet Shared in DM.

Hey @ACTFibernet It's been 10 days that my internet connection is not at all working. I've reported to the local worker but he is ignoring all the calls and texts. Even the ticket is keeping extending. What a pathetic service. L Fibernet

@ig_prudhv1 ready. twitter.com/messages/compo…

@ig_prudhv1 Hi Prudhvi, we’re sorry to hear you're feeling this way. This certainly isn’t the experience we want for you. To help us investigate and resolve any underlying issues, could you please share your ACT Account ID or Registered Mobile Number? We're here to help whenever you're

@DeepakTimma Hi Deepak Timmanakatti, we are working on the connectivity issue with Ticket ID: SR10280297643654. Request you to check the ETR and track the ticket with ease on the ACT Fibernet app.

@ACTFibernet please resolve my issue, it's urgent Your ACT Fibernet Ticket no: SR10280297643654 has been registered. Our team will ensure fastest possible action