Bek

@Nisbets terrible customer service. Requested return by courier collection at the beginning of September. Despite numerous email and phone calls the items remain uncollected. I’m out of pocket but their lack of action indicates they do not care. Buyer beware.

@Nisbets the saga continues - I have only received a small partial refund when all goods have been returned. Again, no reply to email.

@Nisbets terrible customer service. Requested return by courier collection at the beginning of September. Despite numerous email and phone calls the items remain uncollected. I’m out of pocket but their lack of action indicates they do not care. Buyer beware.

@Nisbets Thank you I will forward copies of all the emails and information to that email address.

@bectecrock Hi, Can you please send us your details to websupport@nisbets.co.uk and we can look into further. Kind regards Nisbets Customer Services

@Nisbets I can’t pm you as you only accept private messages from verified accounts.I’ve sent numerous emails, courier collection has been arranged but no courier arrives.I cannot receive a refund till the goods have been collected but no arranged collection takes place with no explanation

@bectecrock Good Afternoon, Thank you for your message. I am sorry to hear this, please can you DM us your order number and we can look into this further. Kind regards,  Nisbet Customer Service

Nisbets is proud to support @felixprojectuk by supplying the Charity with 800 Polar freezers and fridges which will extend the life of more food and ensure the charities receiving the food have somewhere to store it. #Nisbets #Charity #TheFelixProject 📷by Lucy Carnaghan