VIP Status

@Kittahsmash It will now be fully an RSS feed, so you could use a desktop podcast app to download and keep what you missed.

@btvipstatus Are the download links for the daily radio shows still around? I try to sub every few years and download everything I missed for when I get some time to listen to them.

Our current VIP technology is over 25 years old, and as a result, much of it has increasingly become unreliable. We are making a significant change to the service to improve its reliability. Please read more about the changes rolling out here: bobandtom.com/where-is-vip/

@p_voss @chrisspangle Email us at vip@bobandtom.com. It's been updating so we may need to check your feed or account

@btvipstatus @chrisspangle My Apple podcast app hasn’t updated the pod since 8/5. Just trying to determine if it’s an issue on my end or a global issue. Thanks!

@bobfireman It should be there, let me contact our vendor

@btvipstatus No July 8th podcast on the VIP feed?

Service to the website has been restored. The last three days of shows were lost in the website transfer, but we are recreating those now. Some pages and features may take a couple of hours to return. Thanks for your patience.

Click Here to watch June 26’s VIP Video: player.mobilerider.com/embed/I17CjlaV…

Click Here to listen to June 26’s VIP Podcast: mrdl-a.akamaihd.net/c/m/e/8/6/4/e8…

Click here to watch this morning's live stream: player.mobilerider.com/embed/99403cpa…

The VIP podcast this week was delayed a day because the RSS feed was too big because of the show notes that we used to add in each episode, so we had to limit available episodes to Jan 2022. Let us know if you're still not getting the episodes in a timely manner.

Our website provider had an error in changing their website management software, and we have not been able to login into the VIP website for the last 24 hours. We will upload today's show as soon as they have it fixed.

We have fixed the SLL certificate issue with the website and it will fix itself for you over the next hour.

We've been working on this through the week. There is a hangup in one part of the system that we are having Network Solutions fix.

@Flukeman Can you send us an email at vip@bobandtom.com so we can look into your account? Thanks.

@btvipstatus Is there an issue with the podcast downloads, keeps asking for my log in on iTunes since the weekend? Thanks!

We have added a new question and would appreciate your feedback there or here: docs.google.com/forms/d/e/1FAI… If we removed VIP from our mobile app, what would you choose.

We want your opinion! We have a survey on VIP's features and future offerings up at VIP.bobandtom.com/survey. Don't wait, this survey closes at the end of February.

@stuart_padasso You're the third this week to say that which means something is off. Can you email me at vip@bobandtom.com so I can look into this?

@btvipstatus Can’t since my current VIP is up to date but the website says I need to reactivate my VIP.

We want your opinion! We have a survey on VIP's features and future offerings up at VIP.bobandtom.com/survey. Don't wait, this survey closes at the end of February.

@JohnBrozy No reports, but please email me at vip@bobandtom.com and we will look at your account.

@btvipstatus any reports of issue with the Roku app? i cannot log in, even with correct password

The VIP feed was showing June as the last episode, but has now been fixed.

@shaolin108 @chrisspangle @bobandtom We re-uploaded it. Let us know when you get it please.

@chrisspangle @bobandtom @btvipstatus Thanks, Chris. It now has today's show but yesterday's show is still missing.

@bobandtom @btvipstatus @chrisspangle I still can't get Wedesday's show on the VIP RSS feed. When I try to download the XML file directly to check its contents there is nothing there.