@teslaloosa We do look forward to helping you further through DM, and have responded back to your message. Please check your inbox when you have a moment.
Hey, @Charmin, I found a huge wood splinter in a roll of Ultra Strong today! It was near the beginning of the roll, and stuck me in the finger. Fortunately it didn't stick anything else more sensitive. 😬 But still. Yikes!
@teslaloosa The health & safety of all those that use our products is very important to us, & we're so sorry to hear you had this experience. To ensure our best reaches you, we have multiple quality controls in place. We want to see how we can help, & get to the bottom of this. Pls DM us
@stopasec All we want left behind is a Charmin clean feeling, 🧻✨and we're beary sorry to hear that wasn't achieved. We have strict quality controls in place to ensure our best reaches you, & we'd love to see how we can help further to help you enjoy the go. Could you kindly roll us a DM?
This is random, but #Charmin@Charmin toilet paper is marketing it as the only toilet paper that doesn't leave bits on your butt.
The truth is, it's the only one that DOES leave residue on your ass.
It's true. My mom buys that crap. it sucks, and it's expensive.
@yo_riley_lo We want to roll out smoothly & dispense with ease, Riley, & we're beary sorry to hear that hasn't been the case. Sending out quality is important to us & we have multiple strict quality controls in place to ensure our best reaches you. We'd like to help further! Could you DM us?
@matt_hester You can find our regular rolls within our online shop, Matt. Roll on over to: spr.ly/6015B6hVch and if you have any questions, feel free to DM us.
@BitesByGrok Quality concerns like this truly matter to us, and we of course only want for our best, and fully perforated rolls to reach you. We'd love to help further. Could you kindly DM us?
I don't have a UPC because we buy in bulk and keeping the packaging makes no sense. If you have eyes these rolls are not perforated in any sense. I don't want any special compensation, I just want my toilet paper to rip at appropriate intervals. I love your tp but I just wanted you guys to check your machines. I'm fully understanding on all potential avenues. I'm not upset and people shouldn't consider this normal or base their purchasing on what I say. I'd rather the perforation not be great than touch my booty hole so I can say that you have not lost a customer
@tphonl We totally understand your frustration. You wouldn't have to send us any photos of your Charmin again, but we'd be happy to look into why this card never arrived. So we can assist you, we ask that you please DM us.
@tphonl We're sorry to hear this, Tim. This certainly isn't the experience we expect, so we'd like to learn more. So we can assist you with this, we ask that you please send us a DM.
@Charmin Apparently the lack of QC on the production line extends to the social media team…. I realized over the weekend that the promised gift card for the janky roll never arrived
@LyddleNybble We're sorry this has been your experience with our Ultra Soft, as we have many quality checks in place to ensure that you can enjoy the go with our TP. Your feedback will be passed along, & we'd be happy to learn more & see how we can best assist. Please DM us when you can.
@Charmin why is your “ultra soft” no longer soft, quilted or absorbent? Why does it seem almost hydrophobic? Charmin used to be the flagship brand for toilet paper. Even the product you sell at Costco is inferior to what we used to get only a few months ago. It hasn’t been that great since before CVD, but now it’s even worse. What’s the deal?
@JohhnyQ42 If you're looking to roll out regular, Johnny, we have this size available online at: spr.ly/6015B6bZSz If you have any questions feel free to DM us.
@Charmin hey charmin, where can I find your regular rolls of TP? I see the ones that compare to your regular rolls. Where 6=24. As I do prefer charmin, and for the weeks where I am not spending as much on household needs, I am looking to see where to purchase your regular roll
@CaptainSk1ppy Glad to hear you enjoy the go with Charmin Ultra Soft in the blue pack. 🐻 💙 We'd just like to provide you with piece of mind that we stand behind our products, and we offer guarantees too to help you keep rolling with us. spr.ly/6015B6wRJd
@Charmin I know right!?
Got told we gotta use Angel Soft.😒 Again, I blame the public. Y'all's Blue one is the best. 😂
Probably just invest in a bidet at this point.
I don’t fully believe that @Charmin is the main brand that “clogs” or “backs-up” your sewage at your house. I believe people just don’t know how to wipe properly.
I’d be willing to bet they get like 6-7 squares , or just yank like a 1 year old and go “yeah that’s enough”, and ball it up and expect it to work.
@Charmin we needs kids training toilet paper. All 4-7 yr old kids use too much at once and balling it up. Maybe a pattern that stops after 6 squares or something like that.
@onlyeevie We're beary sorry your Charmin arrived in this condition. With the many quality checks we have in place, this isn't what we'd expect. So we can help further, please send us a DM.