CS Alok Kumar

A cautionary tale about @urbancompany_uc and how a publicly listed company handles damage claims. Booked their technician (Sanju Kumar) to install a Luminous inverter at my home in Bangalore. Routine job. Should've been 2 hours. Invoice no: UCIC260004101947 Complaint no: 69f362690db9530026fe28d7 Instead of a standard install, he opened the main switchboard and worked with MAINS LIVE violating the most basic electrical safety rule. Phase-neutral cross-connection caused a ~280V surge through my home wiring. Within minutes: • Geyser circuit dead - Approximation given is around 12,000 to fix • 55" Smart TV motherboard fried, panel and screen damaged - looking at full loss ( Rs 48,000) • Apple TV completely destroyed (₹14,900 replacement) • Home electrical wiring compromised (Assessing currently) The moment Sanju Kumar realized he'd damaged the geyser, he packed up and LEFT mid-job. Inverter still uninstalled. No fix. No apology. No accountability. Had to hire a different electrician the next day to fix the wiring he broke out of my own pocket. Filed formal complaint with UC. Specifically requested a SENIOR technician for independent damage assessment. UC's response? They sent SANJU KUMAR BACK. The same person who caused the damage. To "take photos" of his own work and walk away. He showed up, photographed the damage he caused, left without resolution. No claims process opened. No callback. When we asked UC for a complaint ID, it took multiple follow-ups and a manual download of a tax invoice to extract any documentation. They were not proactive in issuing one almost as if to avoid creating a paper trail. 3 sleepless nights. ₹40,000+ in documented damages. Complete radio silence from UC corporate after that. @urbancompany_uc @abhirajbhal @raghavchandra @varunkhaitan — your company is publicly listed now. Retail and institutional shareholders are watching how customer grievances are handled. Is THIS the customer experience model investors signed up for? 1. Technician violates basic electrical safety 2. Damages multiple appliances and home wiring 3. Walks off mid-job when he realizes his mistake 4. Same technician sent back to "investigate" his own damage 5. Customer chases for documentation that should've been auto-generated 6. Then gets ghosted Listed companies are held to a higher standard of corporate governance, customer protection, and grievance redressal. SEBI compliance and investor disclosures aren't just about quarterly numbers they extend to how the brand treats its customers. This isn't how a publicly listed company should operate. Asking for: 1. Independent senior technician (not Sanju Kumar) to assess damage 2. Compensation for documented damages: ₹90,000+ 3. Formal acknowledgment of complaint 69f362690db9530026fe28d7 4. Process review — no customer should have to extract their own complaint ID 5. Public clarification on UC's damage claims SOP Have all invoices, technician's diagnosis report confirming overvoltage cause, photos, timestamps, and WhatsApp records. please be careful. If a clearly documented case is handled this way, imagine the cases without paper trails. Consumer forum filing prepared if there's no response in 48 hours.

3rd grievance (CBOEC/E/2026/0002350) on same issue. Earlier 2 closed without resolving core issue. Even after last action on 30 Mar, no outcome. Negligent handling by Ward 57 officer. Seeking accountability & resolution. @DARPG_GoI @cbic_india @FinMinIndia @RevenueDept #CPGRAMS

प्रभु के सूर्यतिलक का दिव्य दृश्य

@ajeetbharti Dhurandhar 2 is on Hotstar

I am up for it. This should be done for passionate fans. If Aditya Dhar doesn’t do it, I will hold a special screening at my house once both parts become available on Netflix. Also, please don’t beep or silence anything.

🙏🧿♥️ #DhurandharTheRevenge releases worldwide on 19 March, on Gudi Padwa, Ugadi, and Eid. Hindi | Telugu | Tamil | Kannada | Malayalam @ranveersingh @rampal72 @duttsanjay @actormaddy #AkshayeKhanna @saraarjunn @therakeshbedi @adityadharfilms #JyotiDeshpande @dhar_lokesh @officialjiostudios @b62studios @tseries.official @jiohotstar @stargoldofficial Oh, and one more thing. Don't leave your seats until the credits have stopped rolling 😉

Upper one is the signature of Donald Trump. Below are the ECG readings of investors in India thanks to him. 😀😀😀

@ShivaSRG Ours is at Ground Floor

Dear Chartered Accountants, Why is Your Office always at 1st Floor?

@TilotamaG Once a year

Do u #deworm ur kids?

@KapilMishra_IND @narendramodi @gupta_rekha Aap Uttam Nagar kab jaa rahe hain? Ya puchna chahiye ki jaa bhi rahe hain ya nahi?

कल 8 मार्च, सुबह 10 बजे आदरणीय प्रधानमंत्री श्री @narendramodi जी और मुख्यमंत्री श्रीमती @gupta_rekha जी मेट्रो के नए रूट का उद्घाटन करेंगे। भजनपुरा, खजूरी खास, सोनिया विहार और नानकसर की जनता के लिए कल का दिन ऐतिहासिक होगा। आप सभी कल सुबह 10 बजे बुराड़ी ग्राउंड पहुँचकर इस ऐतिहासिक पल का हिस्सा बनें और प्रधानमंत्री जी का संबोधन सुनें।

@R_N_Vaghani I think this is the Delhi thing. Noida cancelation still happened but in Delhi, few are pending for more than 3 years

Getting GST Registration is still second most difficult thing is this world First is......... GST Cancellation

@gupta_rekha @narendramodi @PMOIndia @HMOIndia @AmitShah @BJP4India @BJP4Delhi @grok which corridors are getting opened?

आदरणीय प्रधानमंत्री श्री @narendramodi जी 8 मार्च को दिल्ली को कनेक्टिविटी और आधुनिक इंफ्रास्ट्रक्चर की एक ऐतिहासिक सौगात देने जा रहे हैं। 🚇 दिल्ली मेट्रो के 2 नए कॉरिडोर का उद्घाटन 🚇 3 नए कॉरिडोर का शिलान्यास 🚈 ₹18,000 करोड़+ का कनेक्टिविटी बूस्ट ⭕️ देश की पहली रिंग मेट्रो आज सभा स्थल पर पहुंचकर तैयारियों का निरीक्षण किया और अधिकारियों को निर्देश दिए कि कार्यक्रम में आने वाले सभी नागरिकों के लिए व्यवस्थाएं सुचारु और सुविधाजनक रहें। आप सभी सादर आमंत्रित हैं। 📅 8 मार्च ⏰ सुबह 10 बजे 📍 डीडीए ग्राउंड, बुराड़ी रोड, संत निरंकारी मंडल के पास #NewMetroCorridors #MissionViksitDelhi

There is a difference between a literate & an educated person. Proof 👇🤡. Nirmala Sitharaman schools Jaya Bachan. Absolute Savage 🔥

@CAChirag Yes. For 2 companies

Many clients received their Income Tax refunds today! Did you get your pending refund?

If you feel,, getting registered under GST is DIFFICULT, Try CANCELATION....!!!

Massive layer of ground #frost in the suburbs of #Gurgaon and outskirts of #Delhi NCR today on 26th January, 2026 Recorded 0.4°c min temperature in Bandwari area of Gurgaon 🥶 Vehicles parked outside have layer of frozen dew turned of ice. #Coldwave #RepublicDayIndia

@ca_shridhar Not received any message

@csalok Check your DM.

Honestly, the most exhausted professionals I meet today are not business owners, they are CAs and accountants! Not because the work is difficult, but because so much of it is still manual. From Bank entries, GST data, notices, reminders… one small mistake and the entire day is spent fixing it! During deadlines, Excel stays open while the mind shuts down! The funny part? It’s 2026, but the way the work is done still feels like 2015. And the truth is a CA’s real job isn’t data entry, it is decision making and compliance clarity. The people who have made even a small system change are doing the same work today… just with half the stress. If you are a CA or an accountant who wants to move away from manual accounting, comment “LINK”. I will share the system that makes the work simpler for you.

@DelhiJalBoard No water supply in Sector 3 Rohini since yesterday. Any update by when things will be normal? Also confirm the timing so that we don't keep checking every few minutes.

Bad News: Fake ORS Scam is BACK! When ORSL got exposed they did not fix the product. They just changed the name into something similar to confuse the public. It’s shocking that even after so much public outrage & exposing they are continuing to deceive the public. I request all Indians to unite and support by sharing this across all platforms to make Indians aware about this deception If we don’t call this out loudly, these brands will keep coming with new names to fool the public again. #ORS #FoodPharmer #LabelPadhegaIndia

A sitting Chief minister trespasses a crime scene and walks away with crucial evidence live on camera violating half a dozen BNS and PMLA sections that carry lengthy imprisonment. Where is the Supreme court? Under which bed has its pet named suo motu scampered and hid? My views: