Firstcry

@worldzen123 Dear Customer, We are extremely sorry for the inconvenience. We request you kindly share the order details with us so that we can check them and assist you better.

@firstcryindia ordered a diaper bag which was delivered yesterday under such poor condition . Now we are struggling to get it returned. How can brands treat regular customers like this. Will never buy first cry again if i don’t hear from the escalation team

@akshat123455 Dear Customer, sorry for the inconvenience caused to you, As discussed, we have highlighted your issue to the team, and soon you will get an update. Also, you may send your query to customercare@firstcry.com. Our team will revert back to you.

@firstcryindia Order No: 30322417RJB882FF62 No revert and shipment update @firstcryindia

@firstcryindia my order is to be delivered today and now today it is showing as the delivery is going back to ambala what is this going on by firstcry

@akshat123455 Dear Customer, sorry for the inconvenience caused to you, As discussed, we have highlighted your issue to the team, and soon you will get an update. Also, you may send your query to customercare@firstcry.com. Our team will revert back to you.

@Irfan799113255 Dear Customer, We are extremely sorry for the inconvenience. We request you kindly share the Order details with us so that we can check them and assist you better.

@firstcryindia When you buy a bicycle as a gift for somone , if it runs either small or large . Should you not have an option to exchange ( Not return/ refund) This is very disappointing as a customer and for everyone else .

@rawat101994 Dear Customer, We are sorry for the inconvenience caused to you. As discussed, your issue is highlighted with our team. We request you to kindly wait. For any other query please share the issue details at customercare@firstcry.com. Our team will revert you back at the earliest.

“Look at what I ordered on @firstcryindia and what I actually received. What should I do—will you take a return or should I throw it in the dustbin?” -#firstcry #firstcryindia

@shubhamkbansals Dear Customer, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number and product details so that we can look into it and assist you in the best possible way.

I kindly request you to look into this matter and assist me in reopening the return request or arranging a new pickup for the affected items. @firstcryindia

I had placed an order through your platform and initiated a return for a few items due to size and quality concerns. The return pickup was originally scheduled for Thursday; however, I noticed that it was unexpectedly cancelled on Tuesday without any prior notice or explanation.

@dhruv14d Dear Customer, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number and shipment details here only, so that we can look into it and assist you in the best possible way.

@firstcryindia where do i share all that? on dm? there is no number or email id shared by you guys.

order a premium product and it starts shedding in a week. no option to report a defective product on @firstcryindia. Customer care is non-responsive/non existent.

@IamAnonymousook Dear Customer, We are sorry for the inconvenience caused to you. As checked your issue is highlighted with our team. We request you to kindly wait. For any other query please share the issue details at customercare@firstcry.com. Our team will revert you back at the earliest.

@mannughann @firstcryindia Its been 15 days, Every single day its delayed to never ending tomorrow. I don't know which date to promise my girl child. @consumercourtin

using @firstcryindia is a bawaseer. Sick customer service. They never reply on time

@deepakrathor9 Dear Customer, We are sorry for the inconvenience caused to you. As discussed, your issue is highlighted with our team. We request you to kindly wait. For any other query please share the issue details at customercare@firstcry.com. Our team will revert you back at the earliest.

@firstcryindia 7794382IYPF5CCD7B

@firstcryindia Order booked on 19'march and is expected to be delivered on 23'march...but till now it's undelivered. First it rescheduled to 27'mar and then to 28'mar. Don't know whether it is coming through #StratOfHarmuz or what. Pathetic service #firstcry Isse jaldi to cylinder mil ja raha h.

@mannughann Dear Customer, We are sorry that you faced an issue. Please help us understand the issue you are facing in depth. Request you to share the detailed issue by writing to customercare@firstcry.com so that we can look into it and assist you in the best possible way.

@GuhaAmitan47939 Dear Amitangshu, We are extremely sorry for the inconvenience. As informed the issue is already highlighted to the team we request you to kindly wait for an update.

@firstcryindia this the

@anchit29 Dear Anchit, We are sorry for the inconvenience caused to you. We take this as feedback, and we will try to combine your feedback with our concerned team to provide a better experience.

@firstcryindia I never got any update or calls…

@firstcryindia A couple of my orders keep getting delayed and you have no customer support where i can speak to someone. Its quite ridiculous that we have to keep following up without any meaningful updates. Please take this on priority. Order no: 13783564WYAC10B022

@IamFMN Dear Customer, We are extremely sorry for the inconvenience. We tried reaching to you but couldn't connect and to help you with this, We request you to please be available so that we can check and assist you further with this.

@firstcryindia Firstcry order 6628332NLBAA4D10A3

@firstcryindia It's been 20 days, still the techincian hasn't been assigned. Both cycles are just kept unused.

@h____2310 Dear Customer, Please help us understand the issue you are facing in depth. Request you to share the detailed issue by writing so that we can look into it and assist you in the best possible way.

@firstcryindia خدمة العملاء ممكن خاص

@pravatbhusan Dear Customer, We regret the inconvenience caused. Please highlight this concern to our customer support team at customercare@firstcry.com and we will have it addressed for you at the earliest.

@firstcryindia Had a disappointing experience at your Rourkela store (Leksha Enterprise). Despite having a premium membership, I was told I couldn’t redeem my ₹400 monthly credit unless I purchased items worth ₹800. This policy seems arbitrary and inconsistent with other stores

@Vishnudev1 Dear Customer, sorry for the inconvenience caused to you, As informed, we have highlighted your issue to the team, and soon you will get an update. Also, you may send your query to customercare@firstcry.com. Our team will revert back to you.

@firstcryindia @shadowfax_in I have TWO separate shipments containing essential baby items that are being held at the destination hub without any attempt at delivery: ​Order SF2469034707C: Reached TRV Hub on March 19th. (Stagnant for 7 days) ​Order SF2283647501C: Reached TRV Hub on March 23rd.

@firstcryindia @shadowfax_in Extremely disappointed with the inordinate delay of my order. It reached the nearest hub on March 19. It is now past 1 week. ​Now it shows "re-routing" despite being in the correct city for a week. #CustomerService #DeliveryDelay