Mannu

using @firstcryindia is a bawaseer. Sick customer service. They never reply on time

@Airtel_Presence sent

@mannughann We're right here to address your queries, Mannu. Please share your Airtel number and Wi-Fi ID with us via DM, so we can investigate and resolve this promptly. Thanks, Poonam twitter.com/messages/compo…

Everyone Was Stunned by the Divine Idol of Maa kali.

@zeptocares @Rvmanoop x.com/i/status/20315…

@Rvmanoop Hi there, this is the Zepto team reaching out again. We’re keen to look into this for you and move things ahead, but we’ll need a few details from your end to do that. Please share them via DM — as soon as we receive them, we’ll take this up right away. i.ki.show/8F40B3F3F4

Ordered rolled oats from @zeptocares and after opening the lid this is the situation..raised an issue but rejected..couldn't understand

@zeptocares @X why was video deletes?

@zeptocares Why do you have a chat option when eventually you ask to mail? How is email a faster option than chat as you mention? Disable chat option as it wastes our time explaining the issue and uploading images. I ordered an item from @zeptocares (1/2)

@UberIN_Support Message is not getting delivered

@mannughann Hello Mannu, we'd be glad to take a look at this for you. Please share your registered phone number and email ID associated with your Uber account. We'll follow up with you soon. twitter.com/messages/compo…

@SwiggyCares Also I think delivery is in the control of @SwiggyCares because restuarant won't pack it like this. Learn to take responsibility. Atleast it should be your duty to ensure listing image being used is correct. They are showing 4 cupcakes in image and delivering only 2.

@mannughann Hi there, sorry to know that you are facing an issue with your order. Please share the order number. We will look into it.

@bewakoof @BandBajaateRaho I just received refund in my wallet but: After this pathetic experience and mind torture of 48 hours, I don't wish to use bewakoof ever again. Kindly return in my source account. I will uninstall the app. You can't understand how much headspace this issue has already consumed.

@mannughann @BandBajaateRaho Thank you for your understanding. (3/3)

@bewakoof @BandBajaateRaho But you have crossed the timeline you asked for initially. You're asking for another 24 hrs. Why are you making your customer suffer. We have plans. There was a reason why I had ordered those clothes. I have a upcoming flight & I had ordered those clothes for my trip. Frustrating

@mannughann @BandBajaateRaho As said earlier, your case has already been escalated to the concerned team for validation through the required checks, and we request you to kindly allow the shared timeline for the final update on the resolution. Thank you for your understanding. (2/2)

@bewakoof @BandBajaateRaho It has been 39 hours already. Why are you asking for 24 more hours for a simple warehouse CCTV check and package weight check? You are harrassing your customers for choosing #bewakoof . How shamelessly you asked for 24 more hrs? If you can lie here then you can lie later also

@mannughann @BandBajaateRaho As part of our process, we have escalated the matter to the respective department’s escalation desk for validation and request you to kindly allow up to 24 hours for us to get back to you with the final resolution. Thank you for your understanding. (2/2)

@shadowfax_in We already had a word yesterday. Waiting for bewakoof's reply. @bewakoof Their customer care told 2 amazing points: 1) 48 hrs = 72 hrs 2) Even after investigation, it's customer who has to call to know what happened. They don't call themselves like others do. @BandBajaateRaho

@mannughann Hi! Our team would like to investigate this. Please share your AWB number (Eg - SF**** / R****). This will help us address your concern promptly.

@bewakoof 48 hours will complete at 2:22 PM today (4 hrs left). Hope you provide resolution. Also, speaking about missing orders & customer frustration...what steps do you take to compensate frustration caused due to your dispatch team or @shadowfax_in team.

@mannughann Please note that as part of our standard process, a thorough investigation is required in such cases, which is why the 48-hour timeframe has been shared. (2/3)

@bewakoof Taking too much time to resolve my missing items issue. @bewakoof #bewakoof

@mannughann We request you to kindly allow us the given time so we can review everything properly and provide you with an accurate resolution. We truly appreciate your patience and understanding. (3/3)

@desithreds 👀👀

It is extremely concerning that Shadowfax continues to be onboarded as a 3PL partner with Meesho despite clear infrastructure and manpower gaps. In my city Surendranagar (363001), the issue has remained unresolved for the last 45+ days. More than ₹9+ lakh worth of parcels are pending pickup — and this is only from Meesho shipments. This level of operational failure is severely impacting small businesses. Competitors like Delhivery and Xpressbees are performing significantly better in the same region, which raises serious questions about service allocation and accountability. We strongly request Meesho to immediately: • Remove Shadowfax as a 3PL option in Surendranagar (363001) • Reassign shipments to reliable logistics partners • Provide a permanent resolution, not temporary assurances Small sellers cannot sustain losses due to logistics partner inefficiencies. Immediate action is required.

The still center of an endless universe. Kashi Vishwanath Mahadev

@bewakoof I raised it 4 hours ago. Why are you still saying 48 hours? Also, I had ordered some clothes for my upcoming vacation and you've ruined my plan. My head is aching thinking what to do... order again or not! Can't there be a faster resolution? @shadowfax_in

@mannughann Hi there! We certainly understand your concern regarding the missing product and sincerely apologize for the inconvenience caused. We’ve already escalated this to the concerned team. Kindly allow us 48 hours to investigate this further. (1/2)

@shadowfax_in Hi *************, 👋 Your *Men's Grey..+ 2 items* from *Bewakoof Prime* is out for delivery today! 🚚 📦 Tracking ID: *SF3054467695BWA* Only 1 item was inside the package and package was allegedly loosely sealed like it was opened and sealed again. I don't know what's happening

@mannughann Hi! thanks for reaching out. Our team is looking into the issue and working on a resolution. We appreciate your patience and will update you soon. Feel free to DM us with any further concerns. You, twitter.com/messages/compo…

@shadowfax_in Robbery going on? Read many cases like mine. Who is at fault. You or @bewakoof Whoeve it is, please check all CCTV cameras and do justice with me.

@bewakoof @AdityaBirlaGrp

@bewakoof The chat ticket ID for your reference is 845131. #bewakoof @AdityaBirlaGrp