interactive Help

@Stemis3 Hi Steve, I do apologise for the delay with this matter. Can I ask for you to direct message me any details you have. Kind regards, Ryan

@speed_whisky Hi, we rely on the investment provider to supply us with the KIID document to enable this for trading. As we have not received this, we are unable to enable for trading in line with regulations. I apologise for the inconvenience. Kind regards, Jess

@KernowChris Hi Christopher, thank you for providing your views about withdrawals. I can have this raised as feedback as we are always looking to improve our service. If you could please send us a direct message with your account number, we can get this raised for you. Kind regards, Jess

@interactiveHelp Instant Bank Payment good, now get it working the other way around using faster payments. It was 'promised' to me by Amex when they owned the platform when FP was introduced. The 24 hour turnround is inconvenient. And please dont say Chaps. Instant Withdrawal.

@KernowChris Hi Christopher, that's good to hear. If you do have any further issues don't hesitate to give us a call on 0345 607 6001. Kind regards, Ryan

@interactiveHelp Sorted by phone.

@rs0699 Hi, I’ve sent you a DM regarding this. Kind regards, Alex

@KernowChris Hi Christopher, I’ve sent you a DM regarding this. Kind regards, Alex

@interactiveHelp Annoying, put a limit order in for a £3000 sale. Executed but you’ve sold one unit fewer than you should and not raised the full amount. Software needs fixing.

@Lee_Trades @Bobby_Maina Thank you for your tweet, I will look into this with our IT team. Kind regards, Gursh

@Bobby_Maina @interactiveHelp Yea completely random sometimes, ever since new website implemented. Come on ii sort it out been many months now.

Anyone else still getting a bug from interactive investor that logs you out randomly pre 15 minute timer? @interactiveHelp

@mozEIGHT @ii_couk Hi, I have sent you a DM and look forward to hearing from you. Kind regards, Gursh

@Chris_M_Gilbert @ii_couk Hi, I would like to offer our sincerest apologies, we are facing some technical issues and are aiming to get this resolved as soon as possible. Thank you for your continued patience with this matter. Thanks, Gursh

@ii_couk unable to add funds to my ISA using a card. Saying an error has occurred. Any ideas when this will be fixed? Thanks.

@TopTradersADVFN @ii_couk Hi, I would like to offer our sincerest apologies, we are facing some technical issues and are aiming to get this resolved as soon as possible. If you would like to trade please give us a call on 0345 607 6001. Thank you for your continued patience with this matter. Thanks, Gursh

@mozEIGHT @ii_couk Hi, I would like to offer our sincerest apologies, we are facing some technical issues and are aiming to get this resolved as soon as possible. If you would like to trade please give us a call on 0345 607 6001. Thank you for your continued patience with this matter. Thanks, Gursh

@interactiveHelp @mozEIGHT @ii_couk I have the same issue, it just logged me out and now the site is down.

@ii_couk looks like your website is down nice and early today.... please fix this asap!!!