Jordan Bell

@TT2Limited I’ve been trying to add a card to set up auto top up but each time I try to save a payment card to my account it fails - this has been an issue for months. Any reason?

@Ocado Any plans to start delivering to North Tyneside?

@LycamobileUK something up with your network? We run our home WiFi on your 5G network and it’s cut out since 2.30 yesterday. Nothing I’m doing is fixing it.

@RoyalMailHelp I’m away from home and a delivery has been made to my ‘safe space’ which I have never provided. And this ‘safe space’ is next to my bins in full view of the street. I was unable to provide delivery instructions in case I wasn’t in. Is this standard policy?

@TPExpressTrains I’ve return tickets from Newcastle to Leeds this weekend (out Saturday, rtn Sunday). I’ve noticed my ticket back doesn’t reflect the rail replacement bus departure time, but the rail connection at Darlington to Newcastle. Will this be an issue?

@JustEatUK My partner does not use X but we have failed to receive a refund on items missing from our order yesterday. This is completely unacceptable - but attempting to rectify this through the normal routes has been rejected. How can we resolve this?

@LakelandUK Trying to buy a DrySoon Deluxe Bundle whilst on offer but none are available. When will you have more stock?

@northernassist It was 1231 departure Newcastle. Also not best pleased the Billingham to Newcastle service expected 1850 is now cancelled. So an hours wait.

@jaydanski Hi Jordan, sorry to hear this. Please can you confirm the departure time of this service? We're currently using all our available carriages for services across the network. ^ELT

@northernassist 2 carriages on the Carlisle to Whitby service is absolutely ridiculous!

@EvricareFQAS FQAS? So convincing.

@jaydanski Hi, there.@jaydanski We understand this experience has been frustrating for you. Kindly follow back and send us a DM to speak with Representatives

@NinjaKitchenUK Stop using Evri. I was meant to receive my order on Friday. When I went to track it it said it was delayed. Then by 5pm it was allegedly delivered. It wasn’t and no delivery photo was provided. Have tried to chase via Evri but they are (obviously) useless.

@evrisupports_hb Nice try. Evri don’t have X. @NinjaKitchenUK - this is another reason why you shouldn’t use Evri.

@jaydanski Hi, this is Michael. I'm sorry for the late response and for the inconvenience. I'm here to help. Feel free to send us a DM so that we can further assist you.

I have no logged a complaint with your customer care but will have to wait even longer for a resolution. Whilst your customer care colleague was helpful, this isn’t acceptable.

@rhyswills26 Completely agree. Almost 20 mins in and I’m wondering why they bothered booking the other guests.

I thought I was going to enjoy the Graham Norton Show tonight, but it’s centred around one person, instead of the other interesting guests 😔

@LumoTravel It’s very busy but the passenger in one of the adjacent seats has kindly helped us out so all good. Thank you, though!

@jaydanski Hi Jordan. Please could you send a screenshot of you and your husbands tickets, and we can take a look for you to see if we can get 2 seats together? ^Jay

@LumoTravel Hello! Is your 2027 London to Newcastle service tonight busy? Just realised my husband is sitting directly behind me instead of next to me. Not ideal! Thanks.

@NTCouncilTeam Didn’t know there was an email. Will try that. Thank you!

@jaydanski Hi Jordan. Have you emailed parkingcontrol@northtyneside.gov.uk about your issue?

@NTCouncilTeam I’ve been trying to apply for a parking dispensation for house removals for my new home in NTC. No response from the online form, cannot get parking control team on the phone nor can I reach the colleague who called me yesterday. I need this for 25/9. Can you help?

@SLC_Repayment Hello - my recent salary deduction has meant I have now overpaid. My account has now been updated reflecting that I’ve paid more than I needed to. My bank details are correct- what action do I need to take to have this overpayment refunded? Thank you!

@TheGymGroup I am moving and there is no gym nearby. I pay by DD so understand to cancel I just cancel that via my bank. My final month payment has been taken, if I cancel now can I still access the gym until the last day of this monthly cycle?