LEVOLOR

Whatever your need, whatever your style, there's a roller shade for you. With motorized and cordless operation, our solar, fabric, and banded shades are certified Best for Kids products. bit.ly/2yIgYKz

@GilmoreinSc If you would like to discuss further, please direct message me. I can see if there are any other options that I can provide you.

@GilmoreinSc The issue is the original order is from 2005. The headrail has since been replaced and we no longer carry that model valance clip. We have a couple blind parts websites that we recommend that have a lot of our discontinued parts we no longer stock. Again, my apologies. - Travis

@GilmoreinSc I'm sorry you weren't able to get the assistance you requested for your warranty. If you can direct message me your order information and brief description of issue. I would be more than happy to look into it for you. My apologies again for the inconvenience. - Travis

@sassystephj @HomeDepot The federal government passed a law requiring all window coverings go cordless due to child safety. If you are able to provide your order information. Please direct message us and I would be more than happy to assist with your warranty. My apologies again - Travis

@levolor and @HomeDepot Let me get this straight. We purchase blinds with a lifetime guarantee and seven years later need to replace one because the cord broke (which we learned is an issue and why all Levolor blinds are cordless) and we need a receipt. HD has a record. WTF?

@sassystephj @HomeDepot I'm sorry your blind has a broken cord as well as the misunderstanding on your warranty. We do not require a receipt for our custom order product. We also have a 10-year warranty on our products. We would only need your original order information to assist.

@Juiceknuckle I'm sorry your slats have become warped. If you would DM us a copy of your receipt or any order information. I would be more than happy to assist you with your warranty. My apologies again for any inconvenience this may have caused. - Travis

@levolor stay away from this company and shit products. All 8 blinds warp in 80° weather.

@benricchio No worries. We also accept DMs through Facebook or Instagram. You can contact our customer service at 1800-752-9677 Mon-Fri 9am-6pm. Just explain that we spoke via X, formerly Twitter. Anyone of our customer service specialist would be able to pass your information over to me.

@benricchio I'm sorry you had to send your shade in for repair. If you can direct message your repair number. I would be more than happy to look into this for you. My apologies again for any inconvenience this may have caused. - Travis

@ACarpetKing @Lowes My apologies for the delays you are experiencing receiving your order. I certainly understand your frustrations. I can assure you that it is not due to missing USB cables. If you can direct message us your order details. I would be more than happy to review your order. - Travis

@levolor @Lowes This is absolutely insane. Order placed on July 10. They have delayed it 8 times now and it won’t ship until 9/24 because they don’t have any USB cables and can’t ship everything else until tbat comes in. I will never step foot in @Lowes again if this isn’t fixed asap. @levolor

No one should ever use @Lowes to purchase @levolor blinds. I purchase blinds the first week of July with a July 25 delivery date and they have pushed it back 5 times! No one knows what the actual ship date is. I am beyond frustrated and will never buy anything from either

@jcinpa01 I'm sorry your cords are fraying on your shades. If you can direct message a copy of your receipt. I would be more than happy to assist you with your warranty. My apologies again. - Travis

@levolor I bought one of your cellular shades for my front window. I love it BUT... After only 2 yrs the cord is fraying so badly i'm afraid it will just break. I went to lowes where I bought them and they said I have to get a whole NEW SHADE. They are too expensive!

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@DebbieB55 @Levolorisjunk I'm sorry to hear you were not able to get your blind shortened. Our custom ordered blinds are not able to be shorten after they are shipped. If you can direct message us your order information. I would be more than happy to assist you. My apologies again. - Travis

@Levolorisjunk @levolor How can you shorten the faux wood blinds, bought them, put them up, went back to the store and was told couldn’t be shortened. It’s the new ones with a button to raise and lower. Really annoyed as previous purchases years ago could be shortened.

@levolor here is what #levolor #lightmaster blinds really look like when fully closed

@KikiConti I'm sorry to hear of your defective shade. Unfortunately our warranty does not cover installation because it is something we do not offer. I would be more than happy to assist you with selecting a new color under your warranty. My apologies again for the inconvenience. - Travis

@levolor I do love our cellular shades - so pretty and convenient. Was disappointed one broke just over one year. It’s under warranty but of course you have changed colors and styles and I end up with an install bill for $150. Would expect these to last longer than 15 months 🤷🏻‍♀️

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@colinpurrington Thank you. Since the warranty has run out we do offer the repair at a small fee. We would cover the return shipping charge after repair. This service is available so you can continue to have matching shades that operate properly to avoid purchasing new ones. My apologies again.

@colinpurrington I'm sorry you to hear you are having to send your shade in for repair a second time. Our shades have a 10 year warranty. How old is your original order? If you would like to discuss further please send direct message. Thank you. - Travis

@Diego_f_sr I can certainly understand your disappointment not being able to get a replacement part for your defective blinds. If you can direct message a copy of your receipt. I can look into what other options we may have. My apologies for any inconvenience this may have caused. - Travis

@levolor Disappointed with LEVOLOR® blinds from Lowe’s. 80% failed just after 5 years with no support or replacement parts. Poor quality and customer service. #HomeDecor #LEVOLORFail #ConsumerWarning

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@KarenRabadan I'm sorry to hear your blinds are not arriving to you as expected. If you can please direct message us your order information. I would be more than happy to review your order. My apologies again for any inconvenience this has caused. - Travis

@levolor I purchased custom blinds back in Aug, we’re in Dec and my order is still not right. For being such an upscale brand you sure don’t seem to be able to get it together. #notthegreatest #getittogether

@ReddAnt66 I can certainly understand how you feel. I'm sorry we are not able to get you the part that you are requesting. If you still would like to discuss your warranty. I am more than happy to help. Again my extreme apologies.

@levolor This is absolutely no help: Product may be a poor design, but not "defective." The end plug pin wears normally and then shears off. The rest of shade works fine. I want to buy an end plug. If you don't have them, discontinue this product. It's blatant planned obsolescence.

Whatever your need, whatever your style, there's a roller shade for you. With motorized and cordless operation, our solar, fabric, and banded shades are certified Best for Kids products. bit.ly/2yIgYKz

@ReddAnt66 I'm sorry your Roller shades have become defective. Unfortunately we have limited parts for our off the shelf stock products. If you can DM us a copy of your receipt. I would be more than happy to assist you with your warranty. My apologies again for the inconvenience. - Travis

@levolor Don't buy Levolor products: they don't support them! I have Levolor roll-up vinyl blinds from Lowe's. The pin on the end plug eventually shears off from normal use. But Levolor doesn't sell parts and there are NO aftermarket sources! It's a con. Don't waste 💰 on them!

@bbiakeddy I'm sorry your motorized shades are not working the way you expected. I would be more than happy to assist you with your shades. If you can DM us your order information. I can see the type of shades you have to best help you. My apologies again. - Travis

My biggest regret in life? Buying shitty @levolor shades. Damn things have short battery life, stop responding to their routines, respond to opposite commands if they respond at all, and their custom service, which is all based on their website, is zero help.