Lowe's

@strong_hung We apologize for this experience. Please DM us your full name, contact information, and order number so we can review this further.

What is up with @Lowes local delivery? Ordered a Kreg Jig @KregToolCompany and received mulch instead. Online customer support refuses to help, local store refuses to help. Maybe I should go to @HomeDepot instead? This was @Lowes courier as proof of the delivery

@MGrecoFB Glad you both stopped by!

Met Rasmus Dahlin in the Garden section of Lowe’s #CrestLoyalty

@DerekCogswell @DerekCogswell We’d be happy to look into this for you! Please DM us with the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order to connect with one of our case managers.

@Lowes had someone else’s order delivered instead of mine and I don’t see a way to report this so I can get what I need

@brianpark515 @brianpark515 We're sorry to hear about your experience, Brian. Please send us a DM with more information, so we can pass your comments along to the appropriate team.

@Lowes the folks in your Altoona Iiwa store could certainly use some customer service training.. Happy to share names

@pgwode @pgwode We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location associated with this order, so we can escalate it to the appropriate team.

@Lowes *Three* missed mulch deliveries (April 15, April 29, May 4) from Alpharetta GA Lowe’s. No help from customer SBC or store managers (who was rude). Spent hours waiting. What is going on? Help!!!

@hdavila2003 @hdavila2003 We're sorry to hear this. Please send us a DM that includes the store location, so we can look into this further. Thank you.

@Lowes Terrible experience at Lowe’s. The “manager,” Eric, tried to sell me a used cabinet in poor condition, completely dismissing my concerns as a customer. Instead of addressing the issue, he even mocked me and told me to just return it. Absolutely disrespectful

@ZorbaGarpRules @ZorbaGarpRules We're very sorry to hear about this. Please send us a DM with your name, email, and phone number so our team can look into this for you.

Trying to shop at @Lowes but they've locked me out of my account for not entering a code they never email me. And, yes, I've checked my spam folder. You'd think I was accessing my bank or medical records. Just want to buy a set of stinking blinds!

@BoilerAndyMac @BoilerAndyMac Hi. We’d like to review this further! Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with the purchase for further assistance.

@Lowes The table and chairs I ordered almost three weeks ago and was supposed to arrive on Monday hasn’t even shipped yet. Help!

@SquaredCole @SquaredCole We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

@Lowes your customer service in the Broken Arrow, OK store really SUCKS! I am 15 minutes in on my 5th call trying to get assistance...

@tamanthamurphy1 @tamanthamurphy1 We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

@Lowes what is the problem answering a call about a delivery that was supposed to to be delivered between 9-1pm? Currently 21 minutes on hold. Who can help? You are charging me a fee!

@AllenCramer @AllenCramer 🪣💙

@Lowes the best purchase of 2026!

@PetuniaMaePug @PetuniaMaePug Good thing you are the Petunia expert! 🙌💙

@jztkddng We are looking to do some garden 🪴 center damage dis weekend! Lowe’s @Lowes has their Petunia’s 2 for $20…. Mum said we need at least 16… 😬🤣😬😂 That it just da start!

I need to stop going into garden centers....These have strawberries already growing

@DrDistortionRMD @DrDistortionRMD We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

@Lowes I bought a 7 gallon fig tree in October. It never woke up after winter. I need help on a refund. I'm not real happy.

@Whatsinnanayme @Whatsinnanayme We’d be happy to look into this for you! Please DM us with the full name, phone number, email, order number, and store location associated with this order to connect with one of our case managers.

cool trick is you can order a bag of white rocks & 12 black pavers on the @Lowes app and actually get fajitas delivered instead and then you can spend 45 min a chat w a rep to fix this and instead they say someone from the store will call you in 24 hours to arrange a new shipment when they should have said wow so sorry this is insane let’s get you your rocks you didn’t want fajitas!! and then no one calls you and you still don’t have your rocks

@FesteredMr @FesteredMr We’d be happy to look into this for you! Please DM us with the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order to connect with one of our case managers.

@Lowes I bought an extended warranty w/ my dryer. Do you mail it to me, email it?

@mirthblaster36 @mirthblaster36 We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

I have been trying to get this delivery straightened out for ten days. WTF @Lowes. Don't sell a service you can't actually provide.

@drateberry @drateberry We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

Placed an order @Lowes on Saturday, estimated to arrive on Tuesday. I received texts Monday and Wednesday that “order will arrive tomorrow” and it’s been delayed to now (maybe) arrive Friday. Somehow stores and @FedEx wonder why they’re losing to Amazon. This is why…

@KathrynSecrist @KathrynSecrist Hi, Kathryn. We’d like to review this further! Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with the purchase for further assistance.

@Lowes has some of the most intentionally incompetent installation services. Not only did the contractors they cheaply hire not install our washers and dryers correctly, they also needlessly removed a door and left it off its hinges (thread)

@HillbillyFairy1 @HillbillyFairy1 Thanks for bringing this to our attention. Please DM us your full name, contact and order information, so we can have a case manager review this further.

@Lowes. I have a crack in a window that i bought last summer while having my sunroom redone. I've tried mailing my claim in TWICE, each time returned for "incomplete address." I'm mailing it to the address on them form: 300 Welcome Center Blvd, Welcome, NC 27374

@SMGUSA @MarvinREllison @SMGUSA We apologize for this experience. Please DM us the full name, phone number, email, order number, and store location (if purchased in-store) associated with this order, so we can escalate it to the appropriate team.

Worst shopping experience ever. Purchased fridge, stove, microwave, dishwasher & flooring with fridge and stove being delivered the next Thursday (TODAY). I spoke with them Monday Tuesday and Wednesday about the delivery having to be in the afternoon , they all said they would make notes, adjust the delivery time and call the warehouse, and this morning I get a call at 6:40 were almost to your house for your delivery. Again today no help from anyone after speaking with delivery company, warehouse, store and corporate. I’m refunding all of it and will never again step inside a Lowe’s store