Petco

@SiuTang3 Thanks for bringing this to our attention. We know the importance of having consistent, up-to-date stock and pricing information online. This is valuable feedback that warrants attention. Please provide your name, email address, and phone number so we can look into this further.

@Petco the online system is a scam. I ordered a bag of cat food for $16.89 (pickup). The system then told me it is out-of-stock. I can find the same one and the same local Petco. But now you changed me for $18.99? 12% plus more?! I have no choice since I am running low.

@LaurieStrings She’s got her eye on the prize 😩

Rosie's birthday trip to @Petco. She'd already gotten her presents so we just got her some treats and a flower cookie. She had a great time.

@flshpot Hi Marcelle. Animal care is our top priority, and we take all concerns very seriously. We have gone ahead and sent this to our team and are looking into this now. Please send us a DM with more information. twitter.com/messages/compo…

@Petco Can u tel me when his eyes gonna go back to normal surely one drop of 10mg shouldnt do This to my boy

@Petco Yer cbd drops fucked my cat up Now one of his eyes weird

@courtney_1030 Stash knows good taste when he sees it 😉

Best bag ever from @Petco and Stash agrees! Sorry I can't- I have plans with my cat.

@reina_says_so We have sent you a DM regarding your concern for your order.

@Petco Can you cancel my order please? I still don’t have my order. I’m not chasing down fedex anymore and the dog food I ordered has been sitting around somewhere in Florida for days

@Petco I received dog food delivered today as expected except it’s not what I ordered. It’s the wrong food. I need the correct food shipped please.

@ONELONEDOLPHIN Thank you for reaching us, Dr. Di. Please DM us for more details. twitter.com/messages/compo…

@Petco @bbb_us fyi #corporationsHaveUNREALISTICexpectations of #customers

@neverl84ad8 Thank you for reaching out, Sondra. If you're not satisfied with your dog's grooming, we offer a 100% satisfaction guarantee. Please contact the store where you had the service. For your account issue, DM us your full name, email, and phone number so we can look into this.

@Petco @_NaDene_ I request the teddy bear cut, even cut around his head/neck and I get a mix with the Pomeranian face/neck. I tip the young lady before seeing my pet and was very disappointed in the cut for 80 bucks not to mention I’m locked out online account because petco cancelled twice.

@TJNORB Thanks for bringing this to our attention. Kindly send us a DM with store location and date of visit, so we can further assist. twitter.com/messages/compo…

@petco I have had many goldfish in my 64yrs & was again refuse a goldfish today even though I have @ 150 gallon pond and a very large pond on property,because I was going to put this tiny fish in a 5 gallon. Done with Petco will no longer shop there for my 2 dogs&daughters 4.

@ledarling83 Thank you for bringing this to our attention, Laura. This is not the experience we want for our customers, and we appreciate you letting us know. Please send us a DM with your full name, email address, phone number, and exact date of your visit, so we can check this further.

@Petco please investigate the groomers at Auburn MA. They banned our puppy from all locations and never even told us. I went to make her an appointment and they called to tell me this.

@Ashish6o6 We understand the frustration caused by delays and want to assure you that we’re actively working to resolve this as quickly as possible. Thank you for your patience.

@Petco @Petco sent you DM, your team has everything but still you no resolution so far. Pathetic service!

@Petco @lifegardaquatic beware of ordering wood from them, received one with live termites. Stuck with bad experience with no support.

@RockyAbroad Decked out and stealing home with adorableness to spare! 😍

Check out rocky.abroad's video! Padres!!!🧢 We’re ready for you!!! 😍😻It’s baseball season!!! ⚾️🙌 @PetcoPark @Petco @Padres @SDPadres @SDPadres @BR_Padres #TikTok tiktok.com/t/ZP8gy9tqM/

@LinLorienelen We’re sorry this item has been hard to find. We’ll share your feedback with our team as we work to improve availability. If you need further support, please reach out at spr.ly/6015B6NlKc.

@Petco Hi, has So Phresh Kitten Attract been discontinued? It is not available in my local stores and seems to be unavailable online as well.

@Ashish6o6 No worries. You can send us a DM here. twitter.com/messages/compo…

@Petco Can you give me your DM link

@ISeeYouMotel6 Thanks for reaching out. We're sorry to hear about your experience. Kindly send us a DM with your full name, contact number, email address and order number so we can look into this. twitter.com/messages/compo…

@Petco 1. Last week I had a nightmare at one of your unleashed, when I tried to purchase two muzzles online & pay inside. Charged me 3x on my bank account &canceled the orders. So I was charged nearly $100, and no muzzles. Today I try to buy one o line & pay in store, and the

@PolleyLizie So glad you liked them too! 😍

@TheAnnieOakley @Petco Beautiful fishes

I was looking at the fish at @Petco! We even saw a SeaStar! Or a StarFish, if that's what you still call it! Hope you have a pawsome #SundayFunday! #Brittanydog #DogsofTwitterX #birddog #LoveMyPackFamily

@TheAnnieOakley in awe of the underwater world! 💕

@KarenDolledUp We appreciate you bringing this to our attention. Could you kindly send us a DM with your full name, mobile number, email address and the order number so we can look into this further? twitter.com/messages/compo…

@Petco my pick up order has been “in progress” since Friday afternoon. Do you guys normally take this long? I thought I would have been able to go after work. I knew better than to shop there, I usually do target or petsmart 🙄

@MandyGerseygal Thanks for reaching out to us. We’d like to look into this further and make sure your concerns are properly reviewed. Please send us a DM with your full name, email address, and phone number so we can assist you directly.

On Feb 21, 2026 I took my two senior rescue dogs(15 years loyal customer)for their yearly shots at @Petco in Toms River NJ..The vet refused to let me in the room with them-something I've always done before..She had a nasty attitude and said I'm the vet, these are my rules.First she did my 8 year old Frankie. When it was my dog Ziggy's turn ( 9 years old, blind in one eye, bad arthritis, anxiety) she demanded a muzzle..I said no way-he's never bitten anyone and never had a problem. She immediately refused service and told us to get out..The manager said her hands were tied because the vet has the final say as she was petting Ziggy and giving him treats..She gave me the customer service number which is a call center (in the Philippines)I've called 8 times with zero resolution..This is unacceptable treatment of a long-time customer and her rescue dogs..I went back because every two weeks they have a different vet..The vet tech checked me in and said Ziggy is banned from @Petco and the vet put in the notes he is a vicious dog..This is beyond upsetting and unacceptable..@Petco's corporate office is in San Diego California but every phone number for this American 🇺🇸billion dollar company is a phone center in the Philippines. I've been a pet owner my whole life and have never been treated so bad as a paying customer because of one bad vet who shouldn't be around any animals...MJK