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🚀 Record-high results for 2025, supported by the accelerating adoption of AI!
Key 2025 metrics:
💲 PLN 255m Gross Profit (+15% YoY)
💲 PLN 136m Adjusted EBITDA (+23% YoY), exceeding the ESOP target
💲 PLN 99m Net Profit (+29% YoY)
👥 +28,400 net paying customer adds (+86% YoY)
🤖 Artificial intelligence is becoming an increasingly important growth driver across both our SME and Enterprise segments — accelerating customer acquisition, improving operational efficiency, and strengthening customer retention.
We continued to grow organically, reaching 123,000 paying customers (+30% YoY). Combined with effective upselling, this resulted in a strong 116% Net Expansion Rate. Rising demand for RCS and OTT confirms the shift toward conversational messaging — a trend set to accelerate further with AI, driving higher interaction volumes across modern channels.
High cost discipline and consistent scaling allowed us to fully capture operating leverage in 2025. Efficiency gains were particularly visible in the SME segment, where revenue per FTE increased by 35% YoY — driven by our systematic implementation of AI across key areas of the business.
🎯 Our ambition remains clear: PLN 300m EBITDA by 2028, driven by strong organic growth supported by AI tailwinds and selective acquisitions.
👏 Thank you to our team, customers, and partners for being part of this journey. We remain focused on long-term value creation for our shareholders.
➡️ To download the 2025 presentation, please use the link below:
vercom.pl/wp-content/upl…
#Growth #Results #Teamwork #2025Results #CPaaS #WSE

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