HBO Max Help

@Eskim055 Hi there, we love hearing what you want to see added to HBO Max. Your enthusiasm for Westworld means the world to us and we appreciate you taking the time to reach out with this feedback. We will be sure to pass this along to the team for suggestions on what to add in the future.

Hey @hbomax. I pay for your service why do we not have access to #WestWorld ? I really enjoyed the show and want to re watch w out paying for it again when I'm already paying for you service!

@nadithebiggest @hbomax @Tubi Hi There! We’re here to help you log in. When you have a moment, please send us a DM with your first and last name, along with the HBO Max email address associated with your account, so we can take a closer look. Thank you! twitter.com/messages/compo…

@hbomax u really cold hearted...I'm in college tryna make my momma nem proud and I can't even log in to watch my comfort show after a long day of being beautiful, educated , and black because y'all being greedy. @Tubi I love you the most ❤️.

@DarylMorty Hi Daryl, thank you for bringing this to our attention. Give these recommended steps a try: help.hbomax.com/troubleshoot to see if they help fix this issue. If not, please send us a DM with the device you've used, and we'll send it to our team further review.

@hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.

'Til the next shift. #ThePitt

@bittybyte Hi Traci, if you recently purchased the HBO Max/Disney+/Hulu bundle plan, then please send us a response by DM and be sure to include the email address you're using for your working HBO Max subscription. Thanks. twitter.com/messages/compo…

@hbomax I do not have access to my email on my @hulu. I'm not changing email I'm actively working to get access back. You took away how we put access code in for our TVs by trying to prompt us to create an acct we already have through paying @hulu!!! Give us what we paid for!

@Knickerjelly Hey Spike! You've reached a US based support team for HBO Max, but we want to make sure you reach the right team, to get the best help for this. Please visit help.hbomax.com/gb-en/Home/Ind… and select contact us to reach local support for HBO Max.

I pay for HBox…I pay for premier sports…monthly ..regardless… I’m in Amsterdam on business and I can’t watch anything? Why? @hbomax @PremSportsTV

@cashewmilf Hey! We'd like to make sure you're able to stream smoothly on HBO Max! Please try these tips here help.hbomax.com/troubleshoot for a possible fix! If it persists, please send us a DM with your HBO Max associated email, the first and last name associated, and what device you're using. twitter.com/messages/compo…

@HBO @StreamOnMax you can play ads smoothly with no problem but my shows and movies keep buffering every 30 secs what’s good???

@Rajveer23665568 Hi there, thank you for sharing your requests with us. Your feedback helps us provide the best experience possible. We'll make sure to pass this on to the rest of our team. If you have any other suggestions, feel free to use our feedback form here: bit.ly/4bcc9tF. Best!

Hey @hbomax why not available full franchise of final destination in @JioHotstar, even 'it' movies also not add on hbomax hub. And one more request majority content is english please add hindi hindi subtitles.

@emcub_e Thanks for checking in! Select AEW content and pay‑per‑view events are available on HBO Max, but availability can vary by show and location. To better assist you with this can you please DM us let us know where you're streaming from. Thanks. twitter.com/messages/compo…

@Variety Any update on whether AEW will be available here? @TonyKhan

JioHotstar has become the exclusive Indian home for HBO Max following a partnership expansion with Warner Bros. Discovery. The rollout lands with immediate programming: “Euphoria” Season 3 is available to stream now, while later this year the platform will carry “House of the Dragon” Season 3. variety.com/2026/tv/news/e…

@vladi_ondabeat We'd like to confirm when you see the controls disappear. Let us know if you just recently reopened the app after using it in PiP mode. Send us a DM with more details about when the controls disappeared. Thanks. twitter.com/messages/compo…

@hbomax @HBO can you fix the bug to where the pause/play button doesn’t disappear on the iPhone app?

@JessieLC24 Hi Jessie, thanks for flagging this. We know in‑car cameras are a big part of the NASCAR experience. For future assistance with your experience, please visit help.hbomax.com.

@NASCAR @hbomax In car cameras not working!!!! Whats up??????????????????

@JOECOOKE5 Thanks for your reply, Joe! We will be sure to pass along your feedback about the audio to our team. If there is anything else you need help with, please let us know. Thank you.

@hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.

Thank you all watching #AEWDynasty TONIGHT on ppv, starting RIGHT NOW!!

@JOECOOKE5 Hi Joe, we're here to help! Please try the troubleshooting steps listed here: help.hbomax.com/us/Answer/Deta…. If there is no improvement with the audio, please DM us your device model. Thanks. twitter.com/messages/compo…

@JonMason957654 @MikeShilling @TonyKhan @hbomax It seemed like it’s like that on every show not just the pay-per-view

@the1bar23 Hi there, thank you for reaching out. We're here to help you start streaming the AEW Dynasty PPV event. Please send us a DM at your earliest convenience and let us know the full name and email associated with your HBO Max account. We would be happy to take a closer look. twitter.com/messages/compo…

@hbomaxhelp I bought AEW Dynasty on hbo max and my purchase went through but it still shows “watch for $39.99” and won’t let me access the event??

@MikeShilling Hi Michael, we would be happy to look into the audio discrepancy you're experiencing on AEW Dynasty PPV. Please send us a DM at your earliest convenience and let us know what device you are using to stream. We will take a closer look and see how we can help! twitter.com/messages/compo…

@TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.

@WindhamForev3r @AEW @hbomax Hi there! We're here to help. Please try exiting and reopening the stream in the app. If you need more assistance, feel free to DM us your device model so we can take a closer look. Thank you! twitter.com/messages/compo…

@aew @hbomax imma need the freezing to be fixed for dynasty asap.

@wichytrash Hi there! Thanks so much for reaching out. We’d be happy to help you watch the event. Please DM your first and last name along with the email linked to your account so we can assist you further. twitter.com/messages/compo…

@hbomaxhelp so im about to watch the aew dynasty ppv and it says “the live event is not included in yourplan” and i just purchased the ppv itself this never happened last time i watched a ppv here, even though i purchased it through roku it appears in the app like i didnt buy it

@MythDeafness Hi there, thank you for reaching out. We would be happy to look into the missing captions on the AEW Zero Hour preshow. Please send us a DM at your earliest convenience and let us know what device you are using to stream. We will take a closer look and see how we can help! twitter.com/messages/compo…

@AEW @TonyKhan @hbomax where the hell are the captions for this ppv? Nothing on Zero Hour yet!

@Justintark Hi Justin, we saw your tweet and wanted to reach out! We're sorry to hear you've had difficulty streaming our AEW content before. If you're still having this experience, or need help in the future, please reach out to us via DM anytime. Thank you. twitter.com/messages/compo…

@davemeltzerWON AEW always puts on a good ppv but HBO max had some issues that has me not wanting to stress about it again.

For Sunday's PPV, do you think it will do more or less than 140K

@ADlDAS5150 Hey Alfred, thanks for reaching out about this! Please DM us and let us know what device you're experiencing this on, along with the email address and name associated with your account! twitter.com/messages/compo…

@hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?

@BerthaNyc70143 Hi Bertha, thanks for reaching out to us! We'd be happy to take a look into any difficulties you may have with viewing AEW PPV. Please send us a DM with the email address associated with your HBO Max account as well as the device you're using. Thank you. twitter.com/messages/compo…

@hbomax @hbomaxhelp Hi I can't view my AEW PPV