@O2 how can I challenge that the network coverage in our area has declined considerably to the point every room in our house previously had signal & now we struggle to find any! Missing urgent calls😢 Neighbours across village saying the same thing #networkproblems #nosignal

@CharlotteW_R We're sorry that you have had a poor experience with our services. This is very disappointing to hear, and we can assure you that this is not the level of service that we want to provide. Please message us privately, so we can investigate this further. twitter.com/messages/compo…

@O2 Hi.. you sent a message saying you were looking, having provided postcode/area, then radio silence 🤔 bit like the signal round here! 🤦🏼‍♀️ @O2

@CharlotteW_R Hello, have you checked our network coverage ? 👉 bit.ly/3RUW7js twitter.com/messages/compo…

@O2 I have. But it doesn’t change the fact that the signal is rubbish. Your map shows my location as blue - but right now, sat outside, the signal is 1 bar. If I go indoors, I’ll lose it.. so the network coverage map is wrong, sorry to say.. so what can you do?🤔

@CharlotteW_R We are sorry for the inconvenience. We will request for our engineer to go check the phone mast in the area, and we will work on to update the network coverage.

@O2 Please send an update

@CharlotteW_R Thank you for letting us know. We will definitely monitor this issue. Once we have an update from our engineer we will let you all know.