Evite Help Desk

We are experiencing a delivery delay. Our tech team is actively working on the issue. We will update you as soon as this issue is resolved. We apologize for any inconvenience.

@emilysullivan04 Hi Emily, Thank you for reaching out. We apologize for the difficulties that you have encountered with our site. Please DM us with the email address that was used to create the invitation so we can look into this. -The Evite Team

@EviteSupport are you having issues with your servers? My invitations are all stuck in sending mode and none have been delivered!

@IceSolst Hello, Thank you for reaching out. Please DM us with your phone number that received the notifcation so we can look into this. -The Evite Team

Forward this to your security team @EviteSupport

Good phishing campaign via @evite: they create an event called “billing team for…” and set your name to “$492 charged…” and the event photo to a bill. You then get a legitimate looking evite invite. @evite should filter event and invitee names.

@OptionsUnleash1 Hello, Thank you for contacting us. Please DM us with the email address that is associated with your Evite account so we can look into this. -The Evite Team

WTF @EviteSupport

Hello @evite - I paid $68 for a card and import from gmail but your search filter doesn't work? Its 2025 and your web site still doesnt work?

@jessicamullan9 Hi Jessica, Thank you for contacting us. Our site is not currently down. If you are still having trouble, please DM us with the email address that is associated with your Evite account. -The Evite Team

@EviteSupport is your site down? I’m unable to create an invitation

@ToddStrumwasser Hi Todd, Thank you for contacting us. Please send us a DM with the email address that is associated with your Evite account so we can assist you with this. -The Evite Team

@EviteSupport I can’t access my account

@humeraclt83274 Hello, Thank you for contacting us. Please send us a DM with the email address that is associated with your Evite account so we can look into this. -The Evite Team

@EviteSupport I have accidentally removed myself as a host from my invitation. Now I no longer can see and manage the invitation

@LuvStassia @evite Hello, Thank you for contacting us. Please send us a DM with the issues you encountered and suggestions so we can look into them for you. -The Evite Team

@evite I have a few suggestions that could make your site more user friendly 😭

@NicoleDAlessan4 Hi Nicole, Thank you for contacting us. I apologize for the issues that you have encountered with your invitation. Please DM us with the email address that was used to create the invitation so we can look into this for you. -The Evite Team

@EviteSupport I completed all of the invitation names and phone numbers manually and then went to add contacts from my existing list on my phone and now all the manual input is missing. Is there a draft that is saved? Did I lose everything I have been working on?

@raehanbobby @evite Hi @raehanbobby, Thank you for contacting us. I apologize for the difficulties that you have experienced with our site. We have responded to your support ticket regarding this. Please check your email for our message. -The Evite Team

Dear @Evite: You say you have free cards, but I searched 100's and not one was free & no filter to sort them out from free vs. paid Saying you have free cards then making it hard to find them is poor #customerservice Be upfront, say they're all paid, so I don't waste time. TY!

@ObiandBB Hello, Thank you for contacting us. I apologize for the issues that you are experiencing. We have just followed you back. Please try sending us another DM and include the email address that is associated with your Evite account. -The Evite Team

We are experiencing a delivery delay. Our tech team is actively working on the issue. We will update you as soon as this issue is resolved. We apologize for any inconvenience.

@LoriMartini @evite Hi @LoriMartini Thank you for contacting us. I apologize for the issues that you are encountering. Please DM us with the email address or phone number that received the gift card so we can look into this for you. -The Evite Team

@evite I'm very disappointed. I won a $50 fandango gift card in your evite20 sweeps. I finally had the opportunity to use it today and it says it's invalid.

@peterlarson233 @evite Hello, Thank you for contacting us and I apologize for the issue you are experiencing. Please DM us with the email address that is associated with your Evite account so we can look into this for you. -The Evite Team

@evite I'm trying to invite someone to my event, but it repeatedly asks me if I'm a robot and doesn't send the invitation email. What's up with that?

@joeltalks @evite Hi @joeltalks Thank you for contacting us and I apologize for the issue you are experiencing. Please DM us with the email address that was used to create the invitation so we can look into this. -The Evite Team

@evite i’ve written two different emails to customer service regarding the fact that you double charged me for a gold membership… Still waiting for an answer before I file a claim with my credit card company -thank you

@Dodson90Dodson Hi Tammie, Thank you for contacting us. I apologize for the issues that you are encountering. Please DM us with the email address that is associated with your Evite account so we can look into this. -The Evite Team

@EviteSupport trying to sign up for pro but need help

@SunnySmog Hello, Thank you for contacting us and I apologize for the issue you are experiencing. Please DM us with the email address that the event was created on so we can look into this. -The Evite Team

@EviteSupport Hello, I need immediate help with my account. I need to send invitations today but the system is asking me to upgrade after I’ve already paid for Premium. Where can I get immediate hel-?

@EC Hello, Thank you for reaching out. We apologize for any inconvenience experienced with your invitation delivery. We were experiencing a delivery delay earlier today and invitations and messages are slowly being delivered to guests. - The Evite Team

@Social_Insaan @evite Hello, Thank you for contacting us and I apologize for the issue you are experiencing. Please DM us with the email address that was used to create the invitation so we can look into this. -The Evite Team

@jessundressed Hello, Thank you for contacting us. Please send us a DM with the email address that was used to create the invitation so we can look into this for you. -The Evite Team

@EviteSupport email for help sent - please help me make my baby shower happen

@bylars @evite Hello, The Android app should now be working. We apologize for any inconvenience. -The Evite Team

Our site is back up and running! We apologize for any inconvenience.

@RnB88RnB The Android app should now be working. We apologize for any inconvenience. -The Evite Team

@RnB88RnB Unfortunately, the server outage is still affecting those using the Android app. The site is working on web and iOS, so if you have computer access, please use a computer or use the mobile web version on your phone instead of the app. We apologize for any inconvenience.

We are incredibly sorry for the issues you experienced while accessing the Evite site and/or Evite app these past few days. Once made aware, our tech team quickly worked to identify and address the issue. The site should now be working.