Exide Care

@Mithun07xx Hi Mithun, thank you for sharing the required details. We have noted your complaint and forwarded it to our team. Rest assured, our team will contact you soon.

@ExideCare Shared everything please look into it

@ExideCare Dear Exide Management, I am a registered OEM partner and I am extremely disappointed with the way warranty claims, battery pickups, and partner support are being handled. For months, I have been forced to make repeated calls to multiple executives for the same issues

@RANJANMRT Hi Ranjan, we regret the unpleasant experience you have had. We have already forwarded your concern to our team. Rest assured, our team will get in touch with you soon.

अभी तक कोई सुनवाई नही की जा रही है इतना पैसा लगाकर भी पैसा बर्बाद होता नजर आ रहा है @ExideCare

@060392Gentleman Hi Gyaneswar, we regret the unpleasant experience you have had. We have noted your complaint and forwarded it to our team. Rest assured, our team will contact you soon.

My Exide inverter battery service request has been registered (Case No. 03932028). Awaiting technician visit. Hoping for a quick resolution regarding battery performance and backup issues. @ExideCare Please ensure timely support. #Exide #CustomerService

@nj_schofield Hi, we regret the unpleasant experience you have had. Kindly allow us some time while we get this checked for you. Also, it is not advisable to share your personal details over a public platform for privacy reasons. We request you to kindly delete the details from here.

@MDexidebattery @ExideCare @CentreExide …@ExideB .. Exide is fooling people,I am complaining but nobody is bothered,#exide #mdexide i think Exide battery staffs battery is down need charging shit service,shit authority,not trustworthy,Shame M D Shame CEO,my battery 5 month old

@muktibodh22 Hi Ashutosh, we regret the unpleasant experience you have had. Kindly allow us some time while we get this checked for you.

@ExideCare I am deeply disappointed with the manner in which the matter has been disposed of without honoring the replacement of the battery, despite the fact that the defects had surfaced during the warranty period itself. The issue was repeatedly brought to the notice of the dealer.

@ExideCare There is still no resolution of the complaint with Booking Id-03638479. Its been a week and no response.

@devanshnsingh Hi Devansh, kindly allow us some time while we get this checked for you.

@ExideCare refund?

@VikramRanveer Hi Vikram, we are working on your concern and will share an update with you soon. Appreciate your patience in the interim.

@ExideCare What is the time to reply. How a customer is traveling without car by Taxi Exide is not understanding, Till time no response received

@ExideCare @ExideIndustrial @jagograhakjago How a customer is being cheated for service need to learn from EXIDE. You purchase you get cheated. It's painfu to get service. No service only waiting. # Don't buy Exide battery $Feeling Cheated.

@iamcoolsb Hi Sharafat, we regret the unpleasant experience you have had. Kindly allow us some time while we get this checked for you.

@ExideCare They only got in touch . But not visited

Disappointed with @ExideCare. Complaint 01324424 was closed falsely claiming I logged it by mistake. Truth is, your tech came when there was no sun, so the solar system couldn't be checked. New complaint filed. Please send a technician who can actually solve the issue!

@AadilH0 Hi Aadil, we regret the unpleasant experience you have had. Kindly allow us some time while we get this checked for you.

@ExideCare Kindly confirm whether the technician will visit or not. If not, I will be compelled to escalate the matter further. It has been almost 10 days, and despite sending multiple messages, no technician has contacted me. I am still awaiting a satisfactory response from your side.

Facing serious backup issues with my Exide inverter battery even though it is under warranty. I have already contacted customer care, but the issue is not being handled seriously. This kind of after-sales service is disappointing. Kindly resolve this matter urgently. @ExideCare

@shripal_adani Hi Shripal, we regret the unpleasant experience you have had. Please share the below details via DM, so that our team can get back to you. Mobile number - Pin code - Type of battery (HUPS/Inverter/ 2/4 Wheeler) - Vehicle make and model - Battery model number - twitter.com/messages/compo…

@ExideCare very very bed experience for exide Bettery Aarav trader. In Ghaziabad

@GRBhusare Hi Gajanan, we have already forwarded your concern to our team. Rest assured, our team will get in touch with you soon.

@ExideCare UNABLE TO SEND YOU MESSAGE.

@ExideCare Two times battery dead withing 32 to 34 months both times. Dealer denied to replace giving reason non-availability. Now scared about to purchase and use EXIDE Battery. Very Poor Quality Provide by EXIDE Battery.

@dhattteriki Hi, we regret the unpleasant experience you have had. Kindly help us with your contact number, location with pin code via DM, so that our team can get back to you. twitter.com/messages/compo…

Hey @ExideCare your system is broken. Toll free takes us to the website. Website doesn't send the otp or let customer proceed further without it. How am I supposed to buy a battery??

@FareedA27515135 Hi Fareed, we have already forwarded your concern to our team. Rest assured, our team will get in touch with you soon.

@ExideCare My Exide battery that is currently under warranty; however, even after a full charge, it was providing a backup of only 15 minutes. I filed a complaint, and a claim for replacement was approved. It has now been 22 days, yet the battery has still not been Replaced. Poor

@FareedA27515135 Hi Fareed, we regret the unpleasant experience you have had. Please share the below details with us via DM, so that our team can get back to you. Mobile number - Location with pin code - Battery model number - twitter.com/messages/compo…

@ExideCare My Exide battery that is currently under warranty; however, even after a full charge, it was providing a backup of only 15 minutes. I filed a complaint, and a claim for replacement was approved. It has now been 22 days, yet the battery has still not been replaced,

@nj_schofield Hi, we are working on your concern and will share an update with you soon. Appreciate your patience in the interim.

@ExideCare One Mr. Patil called from customer care .. only to tell me a person will come with meter and check the battery and take out a report now the question is what did the dealer do with my battery for 24 hrs .. why is not providing me a report …this means diagnoses not done..Shame!!

@ExideCare @exide_centre @ExideB … bad battery drains out in 4 days parking …alternator , coil al well check with garage with meter … dealer refused to give check report … after 24 checking talk rud .. bad service … pls provide me ur email id i want raise a complaint

@D_N_Naik Hi, we regret the unpleasant experience you have had. We have acknowledged the ticket shared and are getting it checked internally. In the meantime, we would request you to kindly confirm your contact number and pin code via DM, so that our team can get back to you. twitter.com/messages/compo…

@ExideCare He was the same Exide technician who had assisted earlier. In short your network being used by fraudulent elements

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@nj_schofield Hi, we regret the unpleasant experience you have had. We have already forwarded your concern to our team. Rest assured, our team will get in touch with you soon.

@ExideCare @exide_centre @ExideB No after sale service … I asked for alternative battery till this battery is. Checked .. not provided .. I had to call for what’s the status … battery is send after charging … saying all is well …. No report ..,rud person

@MukundJ20958261 Hi Mukund, we have already forwarded your concern to our team. Rest assured, our team will get in touch with you soon.

@ExideCare No response from your side

@ExideCare Battery Date of purchased- 16-May-2023 Under Warranty - Yes Model no- IMTT2300 Serial/Invoice no- A1D3F151887 Amount paid- 17500 , I had purchased the battery for the inverter and the recording of the battery was not showing in it, so I also complained