HandyCX

@ChrisCaesar Hi there! thank you for reaching out. To ensure we provide you with the best possible assistance, we've sent your a DM. We'll be happy to help however we can.

Hello @HandyCX.

hi @HandyCX just wanna make sure you see my dms

@JohnLaprise Hi John, we're very sorry to read that you have had this bad experience and this is not the type of service that we strive to give you. We would love to take a closer look into this matter, please reach out to our Customer support team via email at support@handy.com.

@steview8 We're sorry to hear you were unable to send us a DM as they're open to all. No worries! we've sent you a direct message, feel free to reply and we'll assist you accordingly.

@HandyCX I cannot message you - and you keep cutting me off

@HandyCX Worst customer service team on the planet. I've been trying to get a refund for days and only get people on chat who tell me they'll "transfer me" and sign off. Why don't you have email help? I never want to use you again, I want my $ back.

@steview8 We're sorry to hear that, of course it is not the experience we want you to have. Please send us a DM including your name, phone number, and email address. We'll gladly assist you.

@HandyCX Yes you can help - your service has not turned up three times in a row.

@steview8 Hi Steve, if there is anything we can help you with, do not hesitate to send us a DM. We're here to help however we can.

@HandyCX @cathleenwithac They are all useless

@steview8 Hi Steve, we're sorry to hear that your experience hasn't been as expected. We'd like to assist you accordingly and take a look at what is happening. Please send us a DM or an email to support@handy.com including your name, number and email address. We'll be happy to assist you.

@HandyCX I cannot UNRECOMMEND this app enough. Do not use.

@hijean Hi Jean, we're sorry to hear that your experience hasn't been positive as the professional didn't arrive at your scheduled booking. Please send us a DM with your name, phone number and email address associated with your Handy account, we'll be happy to assist you.

@TraceyPrimus We're sorry to hear that Tracey. We've sent you a DM, please let us know how we can help you 😄

@HandyCX Can you do me. When I try to message you it says I need to ‘upgrade’ my X account

@HandyCX how do I complain about a Pro cleaner? Please get back to me

@TraceyPrimus Hi Tracey 😀 thank you for reaching out. Our Dm is open to the public. You can request assistance by sending us a message or an email to support@handy.com. We'll be happy to assist you.

@HandyCX X is saying that I need to pay to message you? I have to upgrade.

@AngusReid2 I sent you a DM already, could you please reply back?

@AngusReid2 Hi Angus! Thanks for contacting us, we apologize for the inconvenience. Please send us a DM with your full name, phone number, and email address so that we can follow up your concern.

@JADubin5 Hi Yaya, We are very sorry for what happened during your cleaning booking and we understand how frustrating it must be. Please reach out to our Customer support Team via email at support@handy.com , It will be a pleasure to assist you.

@AlissaLong44760 Hi Alissa, We're sorry that your services weren't performed, it is very uncommon and is a situation that we take very seriously. We'd like to take a closer look at what happened and assist you accordingly. Please send us a DM including your name, phone number and booking ID.

@HandyCX I scheduled a 31/2 hour clean and my cleaner arrived late and was only at my house an hour and 20 minutes. I paid extra 4 the inside of the fridge and she didn't clean the fridge at all. inside of the microwave wasn't done, on cissa.volleyball@gmail.com

@AFPfortheUSA Hi there! Thanks for commenting us, it is really important to us that our customer are compensated accordingly and we would love to help you, therefore, please send us a DM with your full name, phone, and email address so that we can help you properly.

That lawsuit against @HandyCX gonna pay me well!

@sarahlostctrl Hi Sarah, We're sorry to hear you're unable to send us a DM and we have already DM you. Usually, that's due to privacy settings and if you didn't receive our DM you can also reach out to our customer support team via email at support@handy.com

@sarahlostctrl Hi Sarah, We're so sorry to hear that and we'd love to take a look at your account. Please send me a DM with the full name, email address, and phone number associated with your Handy account.

@AFPfortheUSA Hi There! We're sorry you find in this situation. Please send us a DM with your full name, phone number and email address associated with your handy account. We will do everything possible to help you.

Lol @HandyCX at it again with custoemr cancellations without informing the customer! Thats a good way to piss off a pro! Glad you are getting sued by my state!

@courtney_ryanne Hi Courtney, I'm sorry to hear you were unable to send us a DM and we understand your frustration as you're interested in purchasing a gift card. It appears that we no longer have gift cards since September 2023. That is why the link isn't available.