Modivcare

@Sindrake Hi Jeremy! Thank you for sharing your concerns. If you would like to send us a DM we would be happy to look into this for you.

@Modivcare I asked multiple times,. DO NOT use @uberhealth Because @Uber,. Simply Kept my Cel phone, made no attempts to give it back,. Legally they shouldn't be operating a health transport,.

@SareathaMajors Hi Sareatha. We regret to hear about this experience. If you’re open to it, please message us directly with your details and our team will follow up with you.

@Modivcare I already had a ride scheduled and my insurance said they would pay for it but Modivcare canceled my substance abuse ride I’ve been clean for 7 months now I’m thinking about relapsing because I no longer have a ride to my substance abuse class

@MattEvans140952 We regret to hear about this experience. If you’re open to it, please message us directly with your information and we’ll follow up.

@Modivcare Your Tier 2 IT support have now kept me twice on hold today for an hour .... I gave up after that and called the Tech Support Line back... So TWICE! I'm trying to set up my information with the app or the website.. I can log onto my profile, but not ass my member info

@Demian230727 We really appreciate you bringing this matter to our attention Please send us your contact information in a private message so we can take a closer look.

@Modivcare I failed to add myself as a member, on my account page [PROFILE] .Each time I got a failure msg saying [ review your information entered, or contact customer service. I am on Medicaid.

@1sportseinstein We’re sorry to hear about this experience. If you’re open to it, please message us directly with your details and we’ll follow up right away.

@Modivcare seems as though you dont hire responsible drivers. Wife made an appointmet to be picked up by 8am for a 9am medical appointment she had been waiting for. Driver never showed. Ultimately she missed her appointment.

@Sauer_Ninja Thank you for bringing this to our attention. We take allegations of fraud very seriously. Please share more details and your name and contact information via private message so we can investigate and resolve this for you.

In no way should anyone want to keep alive the vision of fraud these guys have perpetuated.

@Sauer_Ninja We really appreciate you bringing this matter to our attention Please send us your contact information in a private message so we can take a closer look.

@Modivcare @GovernorVA @POTUS @SecScottBessent Hello modivcare are you guys still working on my Autism accessibility? I noticed all of my access to the company became restricted after I attempted to get disability accommodations. I hope someone can email me soon! 🙏

@dow645965 Thanks for letting us know. We’d like to help — please send us a private message with your contact information and state so we can review this further.

@Modivcare I'm not happy with modivcare I've been riding with this company called first choice and without notifying me I got switched back to active care I'm thinking about giving up on modivcare 😭

@BBQBLISS1 We appreciate you getting in touch. Kindly refer to your private messages for our reply.

@Modivcare I need someone to contact me immediately ongoing issues since November

We’re here to support caregivers and help people stay on track with their health goals through reliable non-emergency medical transportation.

@BBQBLISS1 We appreciate you getting in touch. Kindly refer to your private messages for our reply.

@Modivcare @itsjdog Need to have another request made for your company not being able to perform your duties

I’m so curious as to why @Modivcare ( company in charge of my medical transportation) would decide to cancel my ride to dialysis on Friday without notifying me . Why not let me know so I could try to get a ride this is messing w my life !!!

@BBQBLISS1 We appreciate you getting in touch. Kindly refer to your private messages for our reply.

@Modivcare Once again, we’re back to the same situation as always scheduled a ride almost a week in advance received an assigned company. We notified them this morning. They do not operate on Sunday, so nothing has improved on your end as we were assured it would be

@Modivcare I need someone to call me immediately. My name is Sherry Dew 804-712-7652. I am extremely disappointed in trying to get all these rides straight. We only had one month of successful rides and now we’re back to the same as we were before. This is ridiculous.

@BBQBLISS1 We appreciate you getting in touch. Kindly refer to your private messages for our reply.

@Modivcare @itsjdog Still awaiting a call bk with a real resolution to concerns. Ongoing problems since November 2025. I am just not accepting your concerns are under review.

@jones_iman81179 We regret to hear about your experience and would like to help. Please send us a private message with your contact information and your state of residence, and a member of our Resolutions Team will contact you. Thank you.

@DickHurtz0000 It sounds like there may have been an issue with your experience. If we can assist, please send us a private message with your name, number, and state. Thank you!

@mtofAmanda Thank you for reaching out. Our Member Care Team can assist with your transportation needs. Please find your health plan-specific ride assistance phone number here: mymodivcare.com/find-your-plan/ Thank you for your continued support and for being a valued member of Modivcare.

@Modivcare i need to schedule a ride and it’s not working. it should be active today but it’s not lettingme schedule

@BBQBLISS1 Not to worry, we received your contact information in your previous messages.

@Modivcare Unfortunately, the app does not allow me to private message you

@BBQBLISS1 @itsjdog A request has been sent to our Resolutions team for follow-up based on your other messages. Thank you.

@itsjdog @Modivcare They are the worst no one ever calls you back and when you do call, no one has any answers other than saying oh we’re so very sorry. Oh, we’re so very sorry. Oh, we apologize. Oh, we apologize. Sending it to resolution center never does anything to help any of their clients.

@BBQBLISS1 We regret to hear about your experience and would like to help. Please send us a PRIVATE message with your contact information and your state of residence, and a member of our Resolutions Team will contact you. Thank you.

@Modivcare Need a follow up immediately by phone nothing seems to ever get resolved

@itsjdog We really appreciate you bringing this matter to our attention. Please send us a private message with your contact information and a member of our Resolutions Team will contact you. Thank you.