MyPurMist

Fantastic! Mypurmist® Free cordless steam inhaler heats up 60th GRAMMY Awards® Gift Bag! prn.to/2mYFSAL #Grammys2018 @GRAMMYsonCBS #steaming

Thanks Ariana. Enjoy Mypurmist! instagram.com/p/Bu2ExZSFLdJ/…

@erincaseyd Hi Erin! We are so sorry to hear this!!!! You are absolutely covered under warranty! Please send me a quick email to joanna@mypurmist.com and I will assist you right away!

@natalie_noack Natalie shoot me an email at joanna@mypurmist.com - we’ll make it right!

My @MyPurMist steamer just broke and I honestly am so sad. Loved that steamer. Went on the website but it’s only a one year warranty & this college student cannot afford to drop $150 on a steamer 😭

@itsLoriWheat Oh no! Please email our technical support at techsupport@MyPurMist.com and we will assist you immediately!

@misbah Omg we are so sorry to see this happened!!! Please send me an email and I’ll get you set up with a new device first thing on Monday morning ! Joanna@mypurmist.com

@MyPurMist So, I take out the brand new device from the box, read the instructions and plug it in for my 2 year old with a blocked nose and finding it difficult to breathe; and this is what I get right away. Not to mention, the stupid hold for over 25 minutes. Perfect! #ScamAlert

@marishawallace @ShoshanaBean Blew up?! I assure you the voltage is correct - it’s certified to function when plugged into any outlet 110-220V. We literally have had zero units “blow up”... can you shoot me an email at joannA@mypurmist.com?

@MyPurMist @ShoshanaBean But even with the adapter it blew up. The voltage is not right. I have two that are broken right in my drawer I should send them back to you.

@marishawallace @ShoshanaBean It works anywhere in the world, but you’ll need a travel adapter.

@ShoshanaBean @MyPurMist Baby I have gone through two of em and I’m mad! It doesn’t work in other countries. It’s the worst!

@mrbradsharp @ShoshanaBean Hi Brad - please don’t hesitate to shoot me a direct message at joanna@mypurmist.com - I’m here to help!

@ShoshanaBean @MyPurMist I thought it was just me! Ive had 2 break upon first or 2nd use!

@DanKiernanMusic @ShoshanaBean Hi Dan - we stand by it 100%. Please feel free to contact me directly at joanna@mypurmist.com for immediate assistance!! We want you to continue getting the benefits of MyPurMist!

@ShoshanaBean @MyPurMist SAME! I love it when it works but I’ve gone through at least 5 🙃🙃

@ShoshanaBean We’re very sorry to hear that you’ve gone through this ordeal! We’re always here to help and we’d love for you to try our newest cordless model! Don’t hesitate to email me directly at joanna@mypurmist.com and I’ll make sure to get you set up immediately!!!

@JessFromBristol Oh then you can use any distilled water :-)

@MyPurMist Hi, it’s not the cordless one...I think it’s called the portable one. I bought it off UK Amazon. I will email, however would you be able to tell me if I can use other distilled water in the meantime? Thanks

@MyPurMist Hi! Please can you tell me where I can get MyPurMist sterile water for my nebuliser in the UK? Or will normal sterile water work? Thanks

@bevansisme Send us an email to info@vapore.com :-)

@MyPurMist hey, do you guys give any discounts for influencers? i really could use your product!

@ELHenningsen @ashleyparklady We try :-)))

@ELHenningsen @ashleyparklady Hi Erika! We won’t leave you stranded. Shoot an email to joanna@mypurmist.com and we’ll get you set up with a new device STAT!

@StaceyinDetroit Oh no! Stacey - not sure what time you tried to contact us! Sent an email directly to monae@mypurmist.com or joanna@mypurmist.com and we will get you set up with a replacement ASAP! Looks like a firmware error!!

Hey @MyPurMist - I bought this today but this is all it does. So, not good. And no good Support on your website or phone. 😳

@jameswpattison He forwarded us your address since it’s an international shipment. We handle it from the corporate office. It’s scheduled for pick up from our office tomorrow (on Monday).

@MyPurMist I have only received one e-mail from Stephen. Can you show me a screenshot of the sent mail?

@MyPurMist very unhappy right now, I contacted customer services, and after their first reply, they’ve gone quiet! My unit is creating some kind of brown residue so I’ve had to stop using it, and ideally I’d like a replacement!

@Pink @Pink - give @MyPurMist a shot - instant 99.9999% germ free natural steam. @ladygaga and many other singers use our product to moisturize their vocal chords before and after performances. DM us and we’ll set you up!

@RenaJJones Rena - I am so sorry to hear that. Can you email me directly at joanna@mypurmist.com - I will assist you immediately!!!