SIXT USA

@Lakers An epic moment! Real ones know 🧡

The Machine recreates his iconic free throws from Game 7 of the 2010 Finals 😎 @sixtUSA x #LakeShow

@diegospinola @SixtDE you can send us a DM of your rental information and details as to how we can assist. - RL

Hey @SixtDE, I'm caught in a customer service loop where I'm told to do "X" in the system, only to be redirected back to CS. 😕 Is there an ombudsman service or another escalation point I can reach out to? My experience with @SixtUSA was different, and it feels like I'm dealing with two very different companies.

@MGMTmama Hi Kelley, we would be more than happy to review this for you from our end. Please DM us your rental agreement number as well as your email address so we may assist you. -Denise

@SixtUSA, I have gone in circles with customer service about fuel charges. They will send you a pic of the gauge that indicates that the tank is less than full. I gave proof based on the miles on the car & the amount of gas I put in the car, that I returned it full. Unsat.

@bigolmatt Hi Matt, we would like to hear of your Sixt experience so we may address any concerns you may have. Please send us a DM with your reservation or rental agreement number as well as your email address. We look forward to your reply. -Denise

Never rent a car from @SixtUSA. Don't do it. Just don't. Walk. It's faster.

@JakeDoobrow please send us a DM of your rental information and details as to how we can assist you. - RL

@Catalyst2Thrive Hi Brad, please follow our page first then send us a DM in order for us to better assist you. -Denise

@Catalyst2Thrive Hi Brad! We would like to review your reservation and assist you from our end. Please DM us the reservation number as well as your email address. -Denise

@thejareesab Hi Jareesa! Please DM us further details so we may assist you. -Denise

@SixtUSA count your days

@AFishbain Hi Arron, please follow our page then you will have access to DM us. -Denise

@SixtUSA I can’t DM @SixtUSA without paying for a subscription

@SixtUSA I have to say that I should have read the reviews of your disgusting car rental company before I rented using my FoundersCard service. Several days after I returned the bmw in perfect condition, you claim i am responsible for broken passenger mirror.

@AFishbain Please send us an email at claimsmanagement-usa@sixt.com or call us at 1 888 749 8555. Our damage claims department will be happy to review your claim. Thank you! -D.I

@BradYEEAAH Sorry. Tire chains are not allowed in our rental vehicles. We have all-weather tires for all our rental vehicles. Thank you for your understanding. -D.I

@jennabrazilnut please send us a DM of your reservation details so our team can further assist. - RL

@SixtUSA would NOT recommend. We paid for extra insurance with our hire in Las Vegas in May. Tyre blowout, we were told to pay for it and then we’d be reimburse the few hundred pounds. We’ve spent HOURS on the phone since and over 3 months later still have not had our money! 😡😡

@Punkinnss please send us a DM of your reservation details so our team can further assist. - RL

@Blac_KKK were sorry for leaving you with that impression. We would like to take a closer look at the matter. Please DM us your rental or reservation number. - RL

@CharleyMa please send us a DM of your reservation details so our team can further assist. - RL

@SixtUSA we rented a car from EWR and a few hours into our trip, noticed that the front tire slowly deflates. We’re trying to get help to get it replaced with the spare but have been on hold / transferred for 6 hours now - can you please help us so we can continue on our trip?

@NolaTiger91 Hello, we just sent you a message for further assistance. Thank you! -Dany

@SixtUSA Actually no bc I’m not a verified user and you don’t follow me. Obviously lol

@SixtUSA hey we’ve been trying for two days to extend our rental with you. This is the first time renting a car with you and it shouldn’t be that hard. How can we get this done?

@yola_rendon Hi @yola_rendon, thanks for reaching out to us. Our rental requirements are stated in the Rental Information provided to all customers during the booking process. The Rental Information must be agreed upon in order to confirm and finalize the booking. -Denise

Nowhere in the website or reservation you mentioned we need to bring the passport to pick up a car Still they make us go back and get it @SixtUSA A waste of our time and money!

@LolloPierini Please reach out to our reservation number at 1 888 749 8227 for assistance, they are available 24/7. -J.M

@SixtUSA it's literally impossible to get in touch with you... not via email, not via tickets, not via phone - flight's delayed and we have pick up time expiring soon! can you please advise?

@brendalv We are sorry to hear you were unable to connect with a service representative. If it is an open rental, kindly reach out to our reservation department at 1 888 749 8227, they are available 24/7 or you can send us a DM with your booking details so we can look into it. -J.M

@SixtUSA I’m having trouble talking to a real person about a rental. I get routed through automated systems and no service rep to talk to. Your customer service needs improvement. Please help.