Swapnil Sonawane

@suhasrajkumar (2/2) Though home pick-up & drop isn’t company policy, @simplerenergy @suhasrajkumar went the extra mile. Huge thanks to Rohit, Omkar, Durga Prasad & team @Lightning_Miles. Also got a clear explanation on the OTA issue — all good now. Happy with the resolution 🙌 #SimpleOne #EV

@suhasrajkumar (1/2) Appreciate the quick action by @simplerenergy after my last tweet. Got prompt calls, a tech visited my home to flash the software. Due to a security issue, an update couldn’t complete, so they took the EV by bypassing safety checkpoints - and returned it the next day, fixed

(1/3)Hey @simplerenergy,@SuhasRajkumar, I bought the Simple One EV last month. Paid ₹2.1 lakhs, added 8 yrs warranty & 5 yrs insurance for peace of mind. Last night, your system triggered an OTA update with battery at 60%+. Woke up today — scooter is STUCK at 19% during update.

@SimpleEnergyEV Please provide the contact details of the responsible person who can handle this and has prior knowledge of the matter. @SimpleEnergyEV

@Swapso Hi Swapnil, We regret the inconvenience you've experienced. We have escalated the matter to the appropriate team for prompt review, and they will be reaching out to you shortly to address it. We appreciate your patience as we work to resolve this.

@SimpleEnergyEV @ShreshthMishra @suhasrajkumar REPLY

(3/3)Emailed support — no response. Is this the premium experience we’re paying for? You launch OTA updates with no support system in place? A complete joke. Sort this out IMMEDIATELY or this goes beyond Twitter. Enough of this nonsense.

(2/3)Now here's the real problem: Customer support is clueless. Service center says “we’ll inform the company, wait for a reply.” Showroom says “not our job, contact service team.” Service team says “only company can help.” Suggested I tow the vehicle 60+ km to the S center.

@UIDAI @UIDAIMumbai @ceo_uidai From 16/12/2021 Status is pending. 4 Months and still showing in the Verification stage. Very urgently need to update the address on adhar card, but the last request is already in the queue so not able to register the new request. SRN: 84577213

Does punepolice.in site belong to Pune Police? @PuneCityPolice @PuneCityTraffic @PuneCityPolice

Does punepolice.in site belong to Pune Police? @PuneCityPolice @PuneCityTraffic

@Sunny_Singh2019 @Maruti_Corp @BosePratap @TataMotors With full safety.. 😎🤘😇

@Sunny_Singh2019 @Maruti_Corp My Nexon diesel gives 30 @BosePratap @TataMotors 😈🤘

Most fuel efficient car of all times @Maruti_Corp #ciaz feeling shandar and proud of the decision to buy ciaz. I love it 💐

@TataMotors @TataMotors_Cars @thenexontribe @autocarindiamag @PD_Official Ok. Thank you very much.

@Swapso @TataMotors_Cars @thenexontribe @autocarindiamag @PD_Official Hi Swapnil, we sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further.

Hello, tweeting this because of no reply from customer support of #tatamotors for the last 2 days regarding my Warranty Issue NEXON XZ+. V. Number: MH14GS1500 SVC saying they cant extend my vehicle warranty. Detail attached in SS. #HELP @TataMotors @BosePratap @RNTata2000

@TataMotors @BosePratap @RNTata2000 @TataMotors_Cars @thenexontribe @autocarindiamag @PD_Official What should I do now? As a loyal customer of Tata motors and also a proud member of the tata motors family as my father working in tata motors from the last 30+ years. I Request you to consider this as an exceptional case. #Help #Tatamotors @TataMotors @BosePratap @RNTata2000

So sad n depressed but you know what #India came this far and played so well! Still proud of you guys! #IndVsnz Good game. Better team of the day won. India played well through the tournament. Today was unlucky. Life will go on. #WeProudOfYouTeamIndia #INDvsNZ #2K19WC @ICC @BCCI

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