TSN Help

We’re currently experiencing technical issues with the tool we use to manage customer support messages which is causing delays in our ability to respond. In the meantime, you can reach us here TSN.ca/Help Thanks!

@nahnaharmy Hello! Can you send us a DM and include the device you are using and some more detail about the issue you are experiencing, and we can look into this right away! twitter.com/messages/compo…

@TSNHelp I need help signing into Tsn after purchasing through prime video.

@CdnFan88 Hello Lee! Sorry to hear you are having issues, please send us a DM with some information about the issue you are having and we can look into this further! twitter.com/messages/compo…

So, @TSN_Sports , let’s get this straight, I pay for TSN through my cable provider @Bell_Aliant , but I can no longer watch TSN on my other devices without a subscription. You have also moved the @NASCARonTSN races behind your paywall. How is this right?

@nerdyjt Hello Paul, can you send us a DM with some more info and we will look into this for you or click here tsn.ca/help/ to chat with us now. Thanks! twitter.com/messages/compo…

@Bigroyalt To help us diagnose and resolve this issue effectively, could you please provide us with the following information: • Your location's postal code and the team you're trying to stream. • Is your device is currently connected to a VPN.

@TSNHelp Message sent ✉️

Might be time to cancel @Rogers @ShawDirect I have brought this to the attention of @Shawhelp multiple times 😖 Happens every other #Jets game on @TSN_Sports #TSN3 Come on #Shaw resolve the issue and make it right #CustomerService 📺

@Bigroyalt Thanks for sending us a DM, Travis! We sincerely apologize for the frustrating experience you're having with TSN. TPN?

@Bigroyalt Hello there, Travis! Can you send us a DM with some more info and we will look into this for you? Thanks! twitter.com/messages/compo…

One period down. Issue persists 🦗🦗🦗📺 @Shawhelp @RogersHelps @TSNHelp

@hindsightjane Hi there, Jane Drover! Sorry to hear you are experiencing issues. Please click here tsn.ca/help/contact-u… to chat with us now. Thanks!

@TSNHelp I tried but don’t know how. Would not send. Forget about it. I lost $9.04. Maybe explain how to get the channel. Maybe when I sign in, it should respond when I click on it.

@TSNHelp Why are you showing the same things twice and can't show the Nascar race? So....I spend $8 plus tax on a month of TSN+ but I can't get it on the tv and no one can tell me how to do it. I LOG IN on my computer. It's there but unresponsive. I NEED MY MONEY BACK!! SCAM!

@RockyColaovito Hello James, can you send us a DM and include the device you are using and some more detail about the issue you are experiencing and we can look into this right away! twitter.com/messages/compo…

@TSNHelp why are nhl games always blocked in my region? (Chatham, Ont.)

@YBrataa2049 Hello there, Yuda! Thanks for your suggestion! We will pass this along to our programming team.

@digital_theater @TSNHelp Hey guys, do Dune 3 Trailer please

@TSNHelp why is TSN3 on blackout today at 4:30 and not airing the NASCAR race?

@hindsightjane Hello, can you send us a DM and include the device you are using and some more detail about the issue you are experiencing and we can look into this right away! twitter.com/messages/compo…

@TSNHelp My name isn't Jane, was just my "Twitter" name. I've asked the same question on Facebook Messenger. The simple message said it all. Paid - got nothing.

@mlkibler 1. You can inquire with your TV provider about adding TSN+ to your subscription. 2. Alternatively, you can purchase a TSN+ subscription directly through the TSN+ website at: tsn.ca/subscribe/ We hope this helps clarify the next steps!

@TSNHelp So I have to subscribe to TSN+ through TSN even though I have Bell Fibe and TSN 1, 2, 3, 4 & 5?

@TSNHelp Hi I have been watching Nascar Cup series races for decades on TSN & last weekend you did not carry the race in Vegas. Looking forward on the sched for Bell Fibe I don't see listing for the race this Sunday at 3PM. Why are u not carrying Nascar Cup series broadcasts?

@mlkibler To determine if your current TV plan includes access to TSN+, we recommend verifying this directly with your TV provider. If you find that TSN+ is not yet included in your current package, you have a couple of options:

@mlkibler Hi there! TSN+ is a stand-alone digital streaming service that goes beyond the standard TSN subscription. For more information about TSN+, please visit tsn.ca/subscribe/. Thanks!

@TSNHelp Which Channel is TSN+ on Bell Fibe? And did you broadcast the NASCAR Pennzoil 400 on Sunday and if so which channel was that. Also I can only see this Sunday's race on CTV2????

@RyanWaghor Hello there, Ryan! Can you send us a DM with some more info and we will look into this for you? Thanks! twitter.com/messages/compo…

@RyanWaghor Thanks for sending us a DM! Could you please clarify that you want to view the NASCAR series, which can be found at tsn.ca/motorsports/na…?

@Shiploader4 Hello Lorne, "NASCAR Cup Series" is currently available on TSN+. Please click here tsn.ca/live/. Thanks! twitter.com/messages/compo…

@digital_theater @TSNHelp Why is TSN 904 blacked out and no Las Vegas race on

@tartansoul Hello there, Thanks for your feedback! We will pass this along to our programming team. twitter.com/messages/compo…

@TSNHelp Yes, but not on our normal already Premium Package. Again, this is not acceptable. Please do better. You make it hard to want to keep up cable subscriptions.

@TSNHelp Thanks so much for screwing over Canadian NASCAR fans. Where is the race today? Why are you not broadcasting it to you loyal customers. Not acceptable!

@RyanWaghor Hi there, Ryan! Can you send us a DM so we can look into this for you? twitter.com/messages/compo…