This is how @Instacart treats its Diamond shoppers.
3 days of being ignored. No answers. No resolution.
Still unable to work properly.
@InstacartHelp @fidjissimo — is this the support we’re supposed to rely on?
English
Volodymyr Forushchenko
12 posts
Does @Instacart value its loyal Diamond shoppers who’ve worked for 2+ years and completed 2,500+ batches?
Or do we just get ignored when serious issues affect our ability to work?
Still no resolution.
@InstacartHelp @fidjissimo
#Instacart #GigWork
English
@InstacartHelp Does @Instacart value its loyal Diamond shoppers who’ve worked for 2+ years and completed 2,500+ batches?
Or do we just get ignored when serious issues affect our ability to work?
Still no resolution.
@InstacartHelp @fidjissimo
#Instacart #GigWork
English
In that case, we must ask that you reach out via DM in order to keep your information secure. Please don't hesitate to reach out for assistance!
English
@Instacart is it legal for you to tax people twice on one order? Especially without telling people you are doing that?
@timburchett
You should really look into instacart billing practices! I literally just caught them taxing me twice on the same order WITH A MEMBERSHIP.
English
@InstacartHelp @popstarr65 Does @Instacart value its loyal Diamond shoppers who’ve worked for 2+ years and completed 2,500+ batches?
Or do we just get ignored when serious issues affect our ability to work?
Still no resolution.
@InstacartHelp @fidjissimo
#Instacart #GigWork
English
@popstarr65 We understand wanting to discuss more here. Please know that, while many retailers offer everyday store prices on Instacart, some may set prices that are different than in-store prices. If you'd like us to review your order, we would need to review your personal information.
English
@Instacart Does @Instacart value its loyal Diamond shoppers who’ve worked for 2+ years and completed 2,500+ batches?
Or do we just get ignored when serious issues affect our ability to work?
Still no resolution.
@InstacartHelp @fidjissimo
#Instacart #GigWork
English
@Instacart Does @Instacart value its loyal Diamond shoppers who’ve worked for 2+ years and completed 2,500+ batches?
Or do we just get ignored when serious issues affect our ability to work?
Still no resolution.
@InstacartHelp @fidjissimo
#Instacart #GigWork
English
Can anyone help us find the couple, we have a surprise for them!
Rohan Nadkarni@RohanNadkarni
This is incredibly cool — A source familiar with Bad Bunny’s performance tonight tells me that the couple in the halftime show got married for real. They invited Bad Bunny to their wedding and in turn he invited them to get married during his performance.
English
2+ years. 2,500+ batches. Diamond shopper.
Now I’m getting fewer and worse batches than a Gold shopper next to me — same place, same time.
Support keeps sending copy-paste replies, no real investigation.
So what does “priority” actually mean, @Instacart?@InstacartHelp @fidjissimo
English
@Instacart Does @Instacart value its loyal Diamond shoppers who’ve worked for 2+ years and completed 2,500+ batches?
Or do we just get ignored when serious issues affect our ability to work?
Still no resolution.
@InstacartHelp @fidjissimo
#Instacart #GigWork
English
Does @Instacart value its loyal Diamond shoppers who’ve worked for 2+ years and completed 2,500+ batches?
Or do we just get ignored when serious issues affect our ability to work?
Still no resolution.
@InstacartHelp @fidjissimo
#Instacart #GigWork
English
@InstacartHelp Does @Instacart value its loyal Diamond shoppers who’ve worked for 2+ years and completed 2,500+ batches?
Or do we just get ignored when serious issues affect our ability to work?
Still no resolution.
@InstacartHelp @fidjissimo
#Instacart #GigWork
English
@VForushchenko Hi Volodymyr, we're so sorry to hear this! Please DM us at @InstacartHelp, so we can look into this for you right away. 💚
English
2+ years with Instacart. 2,500+ batches. Diamond shopper.
For 2 weeks I’ve been unable to work due to an issue. 10+ support chats — no help, no escalation.
This is my only source of income.
@Instacart @InstacartHelp — how is this acceptable?
#Instacart #GigWork #DeliveryDriver
English
@InstacartHelp It’s been 3 days since @InstacartHelp responded — still no resolution.
I’m being passed between agents, repeating the same information with no real investigation or escalation.
This directly affects my ability to work.
@Instacart — this is unacceptable.
English