Instacart Help 🍋

@Beef_Stewie_92 Hey, can you send us a DM with your full name, email, and phone number on your account? We'll take a look at what's going on.

@InstacartHelp What information do you need?

@InstacartHelp Hello! Please help! For some reason I was banned from a store a week ago and no explanation was given. I’ve tried chat support and responded to emails many times but no response or help.

@rondo21506 Thank you for reaching out. Please give us a follow so we can send you a reply through DM.

@rondo21506 Hi there. We are here for your support. Please send us the full name, phone number and email address linked to your account. We'd be happy to assist.

@Instacart @InstacartHelp I need an internal manager to review an escalation that corporate leadership has ignored for over 48 hours. I was paid a base of $8.82 for a 4-order Batch and a support supervisor abruptly disconnected the chat when I questioned it. Please DM to resolve.

@itsmariannnna Hi there! Thank you for bringing this to our attention. Please send us a private message with your full name, email address, and phone number associated with your account. We're here to help!

@InstacartHelp can you explain to me why i was charged $26.70 for two sweet potatoes when the price in-store for sweet potatoes is $3.95/kg and i got two sweet potatoes weighing in at 1.93kg ???? why advertise in-store pricing if you won’t honour it

@Monts7424 Got it!

@InstacartHelp Hello, so I have already sent my information over!

@Instacart Hi can I please get some help with my account. I was supposed to get an email to activate my account again. I sent a DM to Instacart help already.

@PierreN72 Thank you for sharing your information, but for your security, please avoid posting personal details publicly. We kindly ask that you delete that tweet and send us a DM @InstacartHelp with your full name, email address, and phone number so we can assist you privately.

@InstacartHelp My Instacart shopper account has been wrongfully deactivated since May 10, 2026. with no income and no real human review from Appeals. @InstacartHelp How do you treat your shoppers? #InstacartShoppers #GigEconomy

@mixulucero Hey there! Please send us a DM with your full name, phone number, and email address, so we can look into this for you.

@InstacartHelp @Instacart Im requesting a review of my account suspension/closure for alleged fraud related to shopping and delivery times . I believe this was a mistake . My record shows strong metrics and excellent customer ratings. I also consistently stayed in contact with

@Blackbookx668 Hi there. Please kindly private message us. We'd love to look into this issue further for you.

My @Instacart delivery driver cancelled all my groceries I ordered, substituted their own, and stole $221 dollars. I have proof and I can identify the driver. Day 2 of trying to get you to remove the thief from delivering for you guys. @InstacartHelp

@amustardo Hi Arthur, we're sorry for the trouble! Could you please provide your full name, email address, and phone number on the account so we can look into this for you right away? Thank you! - Levi

@InstacartHelp I spoke to your customer service they told me f off in a nice way

@Instacart @InstacartHelp does this look like top neck clams and red peppers but ypu want me to wait weeks for an appeal so you can hold the money and make interest. Never had a problem with @UberEats

@cliendesk This person is not affiliated with Instacart and these practices are prohibited on our platform. Anyone found to be using a third party to access the system will be deactivated. Please send us a DM directly if you need assistance with anything.

Thank you for bringing this to our attention,My name is Sarah 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹

@cliendesk This person is not affiliated with Instacart and these practices are prohibited on our platform. Anyone found to be using a third party to access the system will be deactivated. Please send us a DM directly if you need assistance with anything.

Thank you for bringing this to our attention,My name is Sarah 😊!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.🌹

@Lee03759040 Thank you for reaching out. Please send us your account credentials in a private message.

@Doordas_comefir This person is not affiliated with Instacart and these practices are prohibited on our platform. Anyone found to be using a third party to access the system will be deactivated. Please send us a DM directly if you need assistance with anything.

Hello, Just checking in to see if your concern has been resolved. If not, please follow us back so we can send you a DM, or feel free to send us a DM with email address and contact details. We’ll be more than happy to help as quickly as possible. Thank you for your patience.

@cliendesk This person is not affiliated with Instacart and these practices are prohibited on our platform. Anyone found to be using a third party to access the system will be deactivated. Please send us a DM directly if you need assistance with anything.

Thank you for contacting us and bringing this matter to our attention. We sincerely appreciate you reaching out.Kindly follow us back and provide a reachable phone number at your earliest convenience so we can connect with you directly and ensure you receive timely support.

@LeoLiyeah Hi there! Please send us a DM for assistance.

@Napoleonk2w Hi there! Please send us a DM for assistance.