e2save mobiles

Thinking of switching to 5G? Here's why you should choose Vodafone with E2Save e2save.com/community/5g-o… #5G #Vodafone

@SaSamani88 Hey Saeed, if you send us a DM, then we'll check to see if there's anything we can do for you. -Lauren

@e2save Terrible system, I just missed cash back claim by on day due to Vodafone web page not working and e2save will not give me the cash back, disappointing

Thinking of switching to 5G? Here's why you should choose Vodafone with E2Save e2save.com/community/5g-o… #5G #Vodafone

@gargmoj Hi, the speeds are not shown as these are available at the maximum speed offered by the network, speeds are only shown when there are two reduced rate-Craig

@e2save Hello, if speed is not specified, what does that mean? Is there no guaranteed speed or what ever maximum network provides? Thanks

@MalikahAlia I'm sorry to hear this, please could you DM us so we can look into it? - Tom twitter.com/messages/compo…

@Paul_Martin_88 Sorry to hear this, please could you DM us so we can look into it? - Tom twitter.com/messages/compo…

@e2save Hi. I'm now nearly a week without service on a new contract as you haven't provisioned the SIM. 3 phone calls and still no further forward. Can this be escalated please?

@Funnycow1978 Sorry to hear you're having issues, if you DM us we can have a look into this. - Tom twitter.com/messages/compo…

@e2save Your customer services is useless! I need you to cancel my new account ASAP! You told me it had been cancelled TWICE.. but Vodafone are now charging me and saying you haven't even contacted them! Your online chat has vanished and the phone is just a switched off mobile!

@iZeMo_ Hey! Would you mind sending us a DM so that we can look into this for you? - Tom

@e2save Hello. So i wonder what happened to the disappeared voucher on the way to checking out. I filled in the PHONES10 voucher and it did reduce, but when i saw my invoice it showed i had paid the full amount

@e2save Just bought a phone with you. Your voucher for £10 off, just disappeared at checkout, and I had to pay full price. What the hell, e2save?!

@rly1989 We do apologise.- Jim

@e2save Hi, I did that and they said we cannot give you any information, please try and place another order in 30 days. That isn't very helpful.

@e2save Hi, I am an existing customer of e2save and my sim only contract ends tomorrow so I ordered a new sim only contract today however I received an email saying the security check was unsuccessful. What does that mean and how can it fail when I'm already a customer and have

@HelenCSmith1 If you would like to discuss the matter further you can call us on 0330 678 1445. - Jim

@HelenCSmith1 HI Helen, as mentioned we use different system log on's to place order different parts of the business, it is a genuine human error. - Jim

@HelenCSmith1 I'm afraid we cannot change it, unless you call back to cancel the order and place a new one. - Jim

@HelenCSmith1 Hi Helen, it may well have been when you spoke to our colleague earlier they were logged into the wrong side of our systems, when it should have been under Carphone Warehouse.- Jim

@HelenCSmith1 Hi, it may well be an error on the part o our Customer Services Team for which I apologise for.- Jim

@HelenCSmith1 Hi there, we do have different departments that assist with e2save as well as Mobiles.co.uk, you will receive conformation once the order has been completed and is ready for collection by our courier service.- Jim

@HelenCSmith1 Hi there, yes we are part of the same group ultimately, how can we help ?- Jim

@pettyc2106 Hi Catherine, please send us a private message so we can view your account-Craig

@e2save so it’s gone 8pm and my delivery has not arrived. Judging by other people’s tweets perhaps I should of done a bit more research before placing an order with you. Please reply and confirm that my phone will be here tomorrow, otherwise I will be cancelling!

@JGardnaaa Hey there, sorry to hear this. Can you please drop us a private message so we can investigate? - Rory twitter.com/messages/compo…

@Ooxx_18 Hi there, how can we help you ?- Jim

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@aldeferi_15 Hi, how can we help ?- Jim