Samantha Hewlett

@SP_EnergyPeople hello, can I get some help from a human please? I’ve sent a DM and keep getting the same, unhelpful response that is not related to the problem. TIA.

@Printerpix How do I go about getting a refund for a rushed delivery that you didn’t deliver in time. Was meant to be here in time for Mother’s Day and you haven’t even sent a dispatched email yet. Highly disappointed and no gift to give! 😢 3rd contact attempt too - no reply.

@Printerpix can I check the status of an order please? I paid extra to rush and ship and I’ve still not had a dispatch email - need it tomorrow

@AskEquifax hello, how do I raise an issue with my account that isn’t a correction?

@AskEquifax hello, I seem to have lost all my credit and history information after changing address. I was added to the electoral roll with the new address in December - my file still shows my old address - any ideas of what I can do?

@TrippLuggage hey, just received a case and the colour looks completely different to online. Are you able to help please? :)

@KETTLEChipsUK why can’t I find the sour cream and sweet onion anywhere? Please don’t break my heart and say they are discontinued….🥺🤞🏽

@VeryHelpers Sent x

@samhewls Hi Samantha, If you could kindly send us a DM and provide us with any relevant information we will be able to assist you further. Thanks, Rebecca

@VeryHelpers hey, the 10% deal on selected apple products - is it 10% off overall or 10% of credit back one paid off? Little confused thanks in advance

@KatHendry_ How did you get past the robot chat? Honestly the worst. I had a great lady at my old house - here it seems to be a running joke about how terrible the guy is!

@UfitDrinks hello, I’m missing half an order - I’ve sent an email but haven’t had a response yet. Just wondering if you can confirm the best one to use to discuss. Thank you, Sam 😊

@kaylieannkeith @FoxyLocks Thanks lovely ☺️

@samhewls @FoxyLocks Bellami!

Recommendations for #hairextensions pls. Clip in, full head human hair. So unhappy with my latest @FoxyLocks, limited wear for 3-4 months & terrible quality from the start. Can’t wear now without them knotting instantly! As a long term and super happy, loyal…1/2

@Missamerica0614 @FoxyLocks It’s a real shame as it’s properly put me off now and I’ve been using their hair for YEARS!

@samhewls @FoxyLocks Same thing with me! Customer service just advised me to wash them and condition…..

@Missamerica0614 @FoxyLocks I was asked to send them back when I first complained but I had an event so couldn’t. Then they told me last week that there’s a 3 month warranty period, but no one mentioned this before that time had passed (just days too) don’t seem to care too much if you’re not an influencer

….customer I’ll happily say this is a new issue, previous sets have lasted over a year. In fact my last set are better and are months older than these! Any help with other brands truly appreciated, I just don’t know want to take the risk again. TIA 🫶🏼 2/2

@HMRCcustomers Hi James, not entirely comfortable having a public conversation about the issue but can’t DM you guys. I’ve tried to get through 4 times today alone. Thanks, S

@samhewls Hi Samantha. I might be able to help if it is a general query. James

@HMRCcustomers hello, I’ve tried getting through a number of times and my call is being disconnected - is there an alternative way to contact? Thanks, Samantha

@HMRCcustomers Self assessment, my last three calls (all at varied times) have been cut off with a ‘we can’t take your call at the moment, goodbye’ message.

@samhewls Hi Samantha. Can i ask which department you are trying to get through to and generally what your query is regarding? James

🥺Is someone cutting onions? Harry Potter reunion is like watching people I feel like I know more than I actually do! What a staple of our childhoods ♥️🪄 #HarryPotter #HarryPotter20thAnniversary