VeryHelpers

272.3K posts

VeryHelpers

VeryHelpers

@VeryHelpers

Welcome to the official Customer Service for https://t.co/lVicJip8CE. We're here to help, Monday - Sunday 08:00-20:00 (closed on bank holidays)

Katılım Nisan 2012
45.6K Takip Edilen50K Takipçiler
VeryHelpers
VeryHelpers@VeryHelpers·
@foley_lou98 Hi Louise, Thank you for reaching out to us. Kindly follow us on VeryNetwork, and then send us a direct message (DM) with the full details of your query. Once we receive your message, we’ll be happy to assist you further. Thanks, Shubham
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Louise Foley
Louise Foley@foley_lou98·
@verynetwork I can’t talk over the phone, is there any other way to contact you?
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VeryHelpers
VeryHelpers@VeryHelpers·
@_Laura_Wilson Hi laura, Hi! We've followed you back now 😊. Please feel free to send us a DM with the details of the item issue, and we'll be happy to take a look for you. Thanks! Thanks, Divjyot
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Laura Wilson
Laura Wilson@_Laura_Wilson·
@VeryHelpers Hi, can you please follow me back so I can send a DM regarding an item issue? Thanks
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VeryHelpers
VeryHelpers@VeryHelpers·
@MRSKIRSTYMg5l Hi There, Thank you for reaching out to us. Kindly follow us on VeryHelpers, and then send us a direct message (DM) with the full details of your query. Once we receive your message, we’ll be happy to assist you further. Regards, Vivek
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MRS KIRSTY M HALL
MRS KIRSTY M HALL@MRSKIRSTYMg5l·
@verynetwork I ordered a air conditioning unit but very sent me a dehumidifier instead I refused the delivery and I asked if instead of a refund to had it to my very account they refused it feels like we being punished for refusing the delivery
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VeryHelpers
VeryHelpers@VeryHelpers·
@pavan4u8 Hi There, Thank you for reaching out to us. Kindly follow us on VeryHelpers, and then send us a direct message (DM) with the full details of your query. Once we receive your message, we’ll be happy to assist you further. Regards, Vivek
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Pavan
Pavan@pavan4u8·
@verynetwork website says free standard delivery for orders above £30 but when I am placing an order of value £67 and choosing standard delivery, the system adding delivery cost of £3.99 to make total £70.99. why you display onething and do something else.
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VeryHelpers
VeryHelpers@VeryHelpers·
@Vicky0208 Hi There, Now we have started following each other, Could you please try to send text again? Regards, Vivek
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✨ Vic ✨
✨ Vic ✨@Vicky0208·
@VeryHelpers I am locked out of my very account as I can’t recall the postcode I used to open the account years ago. I can’t create a new account with the same email so what do I do? Also I have a return and was told by your call centre it takes 24hrs to get a QR code by email?
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VeryHelpers
VeryHelpers@VeryHelpers·
@kissalts_ Hi there, Thank you for reaching out to us. Kindly follow us on VeryHelpers, and then send us a direct message (DM) with the full details of your query. Once we receive your message, we’ll be happy to assist you further. Regards, Vivek
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amie
amie@kissalts_·
@VeryHelpers I returned a faulty Apple Watch a couple weeks ago for a refund, and have just had it sent back to me. Phoned and told to return again but they can’t guarantee the same thing won’t just happen so admitted I may have to just keep doing it over and over ????
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VeryHelpers
VeryHelpers@VeryHelpers·
@Beffachu Hi Beth, Thank you for reaching out to us. Kindly send us a direct message (DM) with the full details of your query. Once we receive your message, we’ll be happy to assist you further. Thanks, Shubham
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Beth
Beth@Beffachu·
@VeryHelpers I’ve got a £5 minimum payment due for take 3, but don’t have any take 3 purchases on my account. It just appeared on my last statement as being owed but doesn’t say why - can someone help me figure out what it’s for please?
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VeryHelpers
VeryHelpers@VeryHelpers·
@beccastone96 Hi Rebecca, Thank you for reaching out to us. Kindly send us a direct message (DM) with the full details of your query. Once we receive your message, we’ll be happy to assist you further. Thanks, Shubham
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VeryHelpers
VeryHelpers@VeryHelpers·
@JILLYP1980 Hi Jill, Thank you for reaching out to us. Kindly then send us a direct message (DM) with the full details of your query. Once we receive your message, we’ll be happy to assist you further. Thanks, Shubham
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JILL
JILL@JILLYP1980·
@VeryHelpers hi ive lost the clear bag that a dress was sent in. The tags are still on the dress and I need to return it. Will it be an issue if the dress is in a different clear bag? Thanks
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VeryHelpers
VeryHelpers@VeryHelpers·
@Gillybilly30 Hi Gill, I sincerely apologize for the inconvenience caused to you. Please follow us on "X" and share your concerns in the DM so we can assist you better. Regards, Purnima
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Gill
Gill@Gillybilly30·
@VeryHelpers hi my return was received last Saturday but my refund still hasn’t been processed, can you tell me when it will be please or get it sorted for me thanks
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VeryHelpers
VeryHelpers@VeryHelpers·
@PaulGrimes1992 Hi Paul, Apologize for the inconvenience, I request you to kindly follow us and DM us with your concern, so we can assist you better. Regards, Tanish
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Paul Grimes
Paul Grimes@PaulGrimes1992·
@VeryHelpers I am trying to contact customer services but the Bot keeps telling me they are only available from 8am its now nearly 9am
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VeryHelpers
VeryHelpers@VeryHelpers·
@44crosby Hi There, We're sorry to hear this and completely understand your concern, especially after pre-ordering and looking forward to release day. Please send us a DM, and we'll be happy to look into this for you. Regards, Shahid
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44crosby
44crosby@44crosby·
@Assassins_UK @Dominos_UK Was really looking forward to playing this today. Unfortunately, despite preordering it months ago from @verynetwork expecting it to arrive on release day; they have used @RoyalMail so I might get to play it by next weekend. Lesson learnt.
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Assassin's Creed UK
Assassin's Creed UK@Assassins_UK·
Tonight's the perfect night for gaming and pizza! To celebrate the launch of AC Black Flag Resynced in partnership with @Dominos_UK we're giving away: 🎮 5 Deluxe Edition game codes 🍕 5 Domino's gift cards worth £50 each How to enter: ❤️ Like this post 💬 Comment with your favourite Domino's pizza and your preferred gaming platform 📅 Giveaway ends 15/07/2026 at 12:00 PM BST and is open to UK residents only. 📖 Read the full Terms & Conditions: ubi.li/lQcyX
Assassin's Creed UK tweet media
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VeryHelpers
VeryHelpers@VeryHelpers·
@dolan_d64 Hi there, Thank you for connecting with us. May I kindly request you to send us a direct message (DM) so we can assist you further with your concern? Thanks, Ashutosh
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VeryHelpers
VeryHelpers@VeryHelpers·
@rhianna1210 Hi Rhianna, Thank you for reaching out to us. Kindly send us a direct message (DM) with the full details of your query. Once we receive your message, we’ll be happy to assist you further. Thanks, Shubham
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_Rhianna1210_
_Rhianna1210_@rhianna1210·
@VeryHelpers I made an online order back on the 24th June with paying next day delivery it was due on the 25th. We are now over 2 weeks on and no parcel, I have put in 2 complaints via the Very App and heard nothing back.
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VeryHelpers
VeryHelpers@VeryHelpers·
@unaliving_Adult Hi there, I sincerely apologize for the inconvenience caused to you. Please follow us on "X" and share your concerns in the DM so we can assist you better. Regards, Purnima
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VeryHelpers
VeryHelpers@VeryHelpers·
@DSalmanu67199 Hi, Thank you for reaching us. Could you please provide more details about the issue you're experiencing through DM and kindly following us back so we can assist you more effectively? Thanks, Divjyot
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Liam
Liam@liamthmx·
@VeryHelpers I’m in South Korea and It will not let me pay my bill. It’s the final day or I get charged a £12 late fee It keeps saying I’m using a VPN and that access is blocked. What can I do
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VeryHelpers
VeryHelpers@VeryHelpers·
@frag86 Hi Mark, Thanks for reaching out. Could you please DM us with yur query, so that we can look into this for you? Regards, Karan
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Mark
Mark@frag86·
@VeryHelpers @verynetwork Hello guys, do you know when you'll be getting the Shark TurboBlade back in stock? Item number: WKRX0 Thank you.
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VeryHelpers
VeryHelpers@VeryHelpers·
@daveyt1983 Hi david, I’m really sorry to hear about the issues you’ve faced. To look into this further and provide the right support, could you please send us a direct message? Our team will be able to check this for you and assist you directly. Regards, Sahil
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