Wise

@jrgray We hear you. We’d like to investigate what happened to your refund. Please DM us your membership number/registered email address. You can also email/call us from here: wi.se/help

@jenesaispaii @Wise Yes I had money stolen by them too. A vendor issued a refund via Wise and then Wise sent the money back to the vendor when we tried to get the cash.

yes, I’m crashing out rn, like they’re literally thieves and getting away with this. I do not recommend Wise at all to anyone. it’s definitely not wise to bank with @Wise

@iAmBipinPaul Great to hear you're already on our waitlist! This means you'll be among the first to know as soon as cards become available in your region. Keep an eye on your inbox😉

@Wise @iluyimbazi I've already filled out the waiting list many times 😊

Have you ordered your free ⁦@Wise⁩ FiFA World cup virtual Visa card?

@edamwashere Hey. We always aim to be as transparent as possible, and share the currencies you can send to and from using our service. However, we apologize if anything remained unclear. That said, we're always here to answer any questions you or your friend may have. Feel free to DM us.

@Wise please let customers know beforehand that Saudi currency only works for businesses My friend in Saudi couldn’t transfer out of Wise to her personal account only businesses

@ethanms10 Hey there, thanks for reaching out. Based on the info you shared, you've reached the physical card limit. However, for security reasons, we're unable to discuss your case pubically. But, feel free to DM us your membership number. We'll take a look, and get back to you there.

@Wise I’ve only had two and you charge for them so why can’t I get a new one?

@MrigankSingh13 Hi! To receive payments, you need account details and to live in a country where this is available. Check eligibility here: wi.se/currency-avail… and learn how to get your details here: wi.se/getbankdetails. DM us if you have questions 😉

@Wise unable to recieve money

@gbsktz @gbsktz

Quase 1 mês entrando em contato com o suporte da @Wise e ninguém resolve meu problema! PUTA QUE PARIU

@gbsktz @gbsktz Respondemos por lá, Gabriel. Por favor, verifique quando puder.

@gbsktz Oi, Gabriel! Entendemos a frustração. Temos suporte via e-mail, telefone e redes sociais para te auxiliar. Se preferir e-mail ou telefone, clique aqui: wi.se/suporte. Se quiser seguir por redes sociais, é só nos chamar no privado por aqui, Instagram ou Facebook.

@evanniestash Hi! We understand the frustration and thanks for the interest. The availability of certain features depends on local regulations and licenses. We’re working hard to expand our full account services there soon. If you have more questions, feel free to send us a DM.

@Wise Indonesia mentioned, but WHY THE HELL Wise multicurrency accounts plus default bank accounts isn't available in my country yet? Screw you and Bank Indonesia too

Curls, waves, blowouts, no heat damage 💁‍♀️ The Dyson Airwrap does it all, but how much does it cost in your country? 🌍

@Ritika_Dream113 @agoda @agodaindia We've replied to your DM, please check it when you can.

@agoda @agodaindia @Wise kindly initiate Refund

@jenesaispaii Hi! As a regulated institution, we follow strict laws and your funds are protected — we don’t misappropriate customer money. As mentioned before, there are steps to follow in case of deactivation. Send us a DM so we can help with your next steps.

@jenesaispaii Hi! As a regulated institution, we don't close accounts without a reason. To request a refund and a review, you must submit an appeal: wi.se/appeal. All updates are sent via your registered email. If you need help with the process, please send us a DM.

turns out I’m not the only one this has happened too. apparently, @Wise is known for this. as in, they close people’s accounts for no reason and refuse to send them their balance to another account. I’ve been emailing them and still no resolution. @Wise

@iAmBipinPaul @iluyimbazi Hey, thanks for your interest in Wise Cards! Rest assured, we’re working hard to expand our services all over the world, and hope to one day land in Nepal as well 📷 You can also join our card waitlist here: wi.se/joincardwaitli…

@Wise @iluyimbazi Waiting for the card feature to be available in Nepal.

@jenesaispaii Hi! As a regulated financial institution, Wise operates strictly under the law in all our markets. We don't participate in any form of theft. You can read more about how we are regulated here: wi.se/regulation. If you need any help, please send us a DM.

has anyone else experience @Wise literally stealing their money??

@hazarialam01 @WorkinFintech @kaarmann @taavet Hi, please avoid posting private or sensitive details publicly as it isn't safe. Contact us via email, phone or chat so we can help securely: wi.se/help Our Community Guidelines explain more on how we protect your privacy: wi.se/social-guideli…

@WorkinFintech @Wise @kaarmann @taavet Help me,please🙏🙏🙏🙏 My wise : hzralam@gmail.com

BREAKING: @Wise 🇬🇧 has just launched its UK Current Account, going head to head with Monzo, Revolut and the high street banks! The company, co-founded by @kaarmann and @taavet in 2011, built its name on cheap, transparent cross-border transfers. Now it's coming for your primary bank account. This is a BIG deal. The new accounts let customers hold money and earn interest, set up direct debits for recurring payments, spend across 40 currencies at the mid-market rate, all in one app. Wise is giving people a reason to make it their main account. Direct debits. Interest on balances. Everyday spending. And with £250bn sitting in UK accounts earning nothing, the timing couldn't be better. The numbers are WILD: 🚀 £250bn sitting in UK current accounts earning 0% interest, Wise wants that money 🚀 3.26% variable interest rate on GBP balances, with NO lock-in period 🚀 Half of all UK deposits, over £4bn, already held in Wise Assets Nilan Peiris, Chief Product Officer at Wise, said: "Banks haven't kept pace with what customers expect." He's not wrong. Amazing stuff @kaarmann and the whole Wise team!

@parasaran Hi! We try to move money as quickly as possible, but sometimes it can take a little longer. Keep in mind that the timeframe depends on several factors. If the app shows a 7-day timeframe, there might be something causing this. Send us a DM if you need help.

@Wise how long does it take the money added to Wise Debit card from bank account. While making the transfer it says 3 mins and once done it says will be credited in 7 days.

@Ritika_Dream113 @agoda @agodaindia Hi there, thanks for tagging us — could you please DM us and share more information? Otherwise, if you'd like to dispute a transaction, you can follow this guide: wi.se/howtodispute. To cancel an ongoing transfer, you can follow this guide: wi.se/canceltransfer

@raju745662213 @raju745662213 We're sorry to hear that it didn't work. If you aren't unable to DM us, you can reach out to us via our help page: wi.se/help. If you can't log in, try these steps: • Click on Trouble logging in? • Select an issue • Click I still need help • Co...

@Wise Is it mandatory for a recipient to have both a first name and a last name to receive money? What if the bank account has only a single name (e.g., Rinkesh) with no surname is it still possible to send money in that case, or will the transfer fail?

@raju745662213 Hey, Rinkesh! We remember getting back to you about this in the past, but to reiterate: If you only have one name in your Indian bank account, the sender should enter your name twice when setting up a transfer on Wise (e.g. 'Rinkesh Rinkesh'). If this doesn't work, please DM us.

@iluyimbazi Hey, thanks for relaying the question! Our eco cards have been out of stock since November 15, but are available for replacement orders. We have no specific timelines for a restock as of now, but keep an eye out for news and updates. Apologies for the delay!

Hello @wise, when will the Eco cards be back? Someone is asking.