Wise

@KenR129 @KenR129 Interesting. Could you send us a DM with your membership number and some more info like if you're using the website or the app? We'll be happy to take a closer look and get a better idea.

@Wise Your doc say to go the Settings in Wise to connect to Quickbooks Online but I don't see Settings anywhere.

@amiodezky We understand your frustration. Withholding funds is never our intention. As a regulated institution, we must follow strict security checks, which can sometimes take longer. To look into your specific case, please send us a DM. We’re here to help.

@Wise question ton wise community : who like us has experienced a Wise withhold for 11 days - and going on - of huge amounts in transactions without any legal justification ? I am looking for testimonials to build a case at EU level , Thanks for help.

@Nikhil_UAE @Nikhil_UAE

@Wise I initiated a transfer of 600 aed from inr on April 3rd at around 11 AM via Wise but the funds still haven’t been received. The app is now showing a“Resume transfer” option.Could you please clarify what the issue is? Please resolve this asal

@Nikhil_UAE Hey Nik. We got back to your other post on this, but we'd like to have a better idea of what you're seeing ourselves. Please feel free to send us a DM with more info on this and we'll be happy to advise more from there.

@KenR129 Hey Ken. When connecting your Quickbooks account from Wise, you would find the Settings for your account by clicking on your initials in the top left corner of your account, and scroll down. We also have more info on how to connect accounts here: wi.se/connect_quickb…

@6MAR24 We don't have a specific timeline to share just yet, but our team is always working to add more currencies and features. Stay tuned to our social media for updates!

@Wise Have y’all added Saudi Riyal support yet?

@6MAR24 Not yet! While you can't hold a SAR balance, you can still send Saudi Riyal (SAR) via SWIFT. Keep an eye on our updates for more features 😉

@Jacksalright1 We try to move your money as quickly as possible, but sometimes it can take a little longer. Keep in mind that the timeframe for each transfer depends on several factors: wi.se/whymytransferi…  If you need help with a specific transfer, feel free to reach out to us via DM s...

@Wise so why does a usual eight minute transfer now take up to two days leaving me unable to pay my bills?

@JasonUnsworthAA @FattyNatsu @ludvigfix We understand this change might not be ideal for you. When we don't cover a service, it’s usually due to regulations or external factors. We appreciate your feedback! If you need anything else, we're available via DM. Thanks for your understanding.

@FattyNatsu @ludvigfix This is very disappointing to hear as I use @Wise a lot in Thailand 🇹🇭

Resident in Thailand 🇹🇭 with a Wise account? It’s about to look very different on August 3. What’s changing: • Incoming foreign currency auto-converts to THB • No direct FX transfers (USD→SGD now routes via THB = extra fees) • ATM withdrawals in Thailand disabled • Extra verification required (DTV & ED visas accepted) • Daily limits: 30,000 THB payments / 750,000 THB FX conversions • 10,000 THB per transaction cap Upside: PromptPay, local bank top-ups, easier domestic transfers Downside: Less flexibility for multi-currency / cross-border flows Tax note: Auto-conversion could be treated as “remitting” foreign income under Thai Revenue Department rules If you used Wise for multi-currency flexibility, that era is over.

@M0H5iiN We're sorry to hear that our support hasn't been helpful. Therefore, we'd like to have a closer look at your issue — can you please DM us with the transfer number? Thank you.

@Wise we tranfer money to our customer from Bank of america on 27th April and delivery time was 28th April but @wise not releasing money we contacted support every-time different replies and they saying that we got your funds.

@SoniaAzadTV @remitly @SoniaAzadTV No worries, and thank you for the compliment. We responded to your DM with some more guidance — hopefully it works this time.

@Wise I'm still trying to get into my account. I tried resetting my password and now that doesn't work. I've requested a new password but never receive the link to my email. I am trying to do business -- can someone please help? Or shall I start using @remitly or another route?

@realsahuu We saw your DM, and got back to it with the next steps you should take — please have a look whenever convenient for you, and let us know if you have any other questions. We hope that this can get resolved promptly.

@Wise i need some serious help plz check ur dm

@SoniaAzadTV @remitly Hey, Sonia. We saw your DM about this, and got back with the next steps you should take. Let us know if you have any other questions, we're here for you. Also, we always support you using a service provider that can best suit your needs, but hopefully this can get resolved.

@IntuitiveLulu @IntuitiveLulu We completely agree. Banking should be instant everywhere. While we're working hard to make 24/7 transfers a reality, we're still tied to traditional banking networks, especially when customers send money to us from their local banks. Our DMs are always open!

Why does @Wise add an extra two days before a bank transfer shows because of the 1st May Bank Holiday before a weekend? The transfer of funds is ALL electronic, requires no human effort. This is not only irritating, it smacks of keeping funds longer so the Bank can benefit from holding the funds longer, while we struggle? Bloody useless.

@IntuitiveLulu Hey Lulu. We hear your frustration. Banking networks sometimes don't operate on public holidays or weekends, which may cause delays: wi.se/whymytransferi…. Feel free to drop us a DM, and we'll be happy to take a look!

@morrio_anzenza Hey Dennis! Everything's up and running on our end: wi.se/wisesystemstat…. Some transfers might be delayed due to a number of reasons which you can find here: wi.se/whymytransferi…. Please keep in mind that conversion can take up to 2 working days.

@Wise Is there an issue with you guys, Delayed my transaction since yesterday

@morrio_anzenza Hey Dennis! We've just replied to your DM. If you have any further questions, feel free to continue the conversation right there!

@Wise Hey please check my DM

@watermanstories We hear you. We explain more about the steps to take if your delivery date has passed here: wi.se/mywisecardhasn…. Feel free to drop us a DM with your membership number or registered email address. We're happy to take a closer look at this.

@Wise I applied and paid for my Wise card a few months ago, but I still haven’t received it. This delay is really frustrating—can someone please look into this and help resolve it?

@ethanms10 Hey Ethan, we hear you. We've just replied to your DM. Please check it out and follow the instructions there. Thanks!

@Wise i’ve ordered a card twice and both times it hasn’t shown up. what’s going on?

@scampylinguini1 We hear your frustration and want to get to the bottom of this. Please send us a DM with more details so we can investigate further!

@Wise is the worst service I've ever used