Bee Network

@sunnydaysbro123 Hello. Can you please provide the bus number and fleet please? So I can look into this further?

@BeeNetwork Are your drivers allowed to leave a bus full of passengers on board while the go into a shop?

@Vincent___Scott Hi there. I'm really sorry to hear this. Can you please email into us at hello@beenetwork.com and we'll look inot this further for you. Thanks.

@BeeNetwork how do I go about making a formal complaint for the 472 being consistently 25-30 minutes late every night now? Absolutely shoddy bus service @AndyBurnhamGM you should be ashamed of yourself. Bee Network should be fined for every late bus. ROADWORKS AREN’T AN EXCUSE

@darrenpimlott Thank you. I'll pass this information onto our team.

@BeeNetwork faulty card reader at Ashton-under-Lyne

@darrenpimlott Thank you for letting us know. I'll get this reported.

@sentreal63 Hi there. Really sorry to hear this. Let me check this with our team and I'll be in touch with an update.

@BeeNetwork again, you need to have words with the operator of the 17. All turfed off bus 11799 AGAIN at Middleton going towards Rochdale, with a *third* 17 right behind. Just what is going on??? What are we paying for?

Let us help get you home for just £2. 🚌🌙 Take a look at the late night #BeeNetwork bus services in Greater Manchester Find out more here: bit.ly/3VN31Gk

🎤 Giveon takes to the stage at the AO Arena this evening [20 March]. 🚋 Victoria tram stop is right by the arena, so consider travelling by tram. Multiple lines serve this stop. ⏰ Don't let delays get you down, plan your journey: bit.ly/47CG2kH

@jjwardyjj Hi there, please give the team a call on 0161 244 1000. Thanks

@BeeNetwork my debit card has declined multiple times on separate buses today. Haven't had a problem anywhere else. What should I do? It seems to just be buses

@Blandie1 Hi there, sorry to hear this. Please log a complaint with the team by emailing hello@beenetwork.com, and provide details of the time/service you boarded. The team will look into this and get in touch with a response. Thanks

I normally buy week or months pass. But due to not needing one I just used my card for @BeeNetwork bus. My bank is showing £5! Why are the bus drivers charging for a day saver, when that was not asked for The reader should be set for singles & only change to charge more if asked

@LewisB1983 Hi Lewis, you can log a complaint with the team by emailing hello@beenetwork.com, but please also appeal via the contactless portal so that your case is reviewed. Thanks

@BeeNetwork That’s disgusting you can’t just charge people for now reason at all! I always pay my fare I want to make an official complaint the amount of people who don’t pay and get away with it and then genuinely honest people who pay you fine for no reason!

@BeeNetwork why are you taking £60 from my bank for no reason!!

Traffic has been released on the #M6 in #GreaterManchester in both directions within J26 (#M58) following a collision. Thank you for your patience, please have a safe onward journey.

@LewisB1983 Hi there, the amount would suggest a contactless penalty fine following a ticket check. You can appeal this by visiting our contactless portal: contactless.beenetwork.com

Traffic is stopped on the #M6 in #GreaterManchester in both directions within J26 (#M58) due to a collision. Emergency services are in attendance, including the Air Ambulance. More information to follow, thank you for your patience.

@mikemcniven Hi there, sorry for the confusion today. Can you provide a contact name and email via DM? I'll log a complaint on your behalf. Alternatively, you can email hello@beenetwork.com and the team will look into this. Thanks

@BeeNetwork you need to look at stand allocations at Wythenshawe again. After moving the 368 as it clashed with the 249. The 11 is now doing the same. Leading to a scramble of people trying to figure where the 249 will now pick up from as the stands full

@AnthonyMullane Hi there, can you provide a customer reference number or contact email via DM? I'll ask the team to reach out with an update. Thanks

@BeeNetwork Sent email over one month ago still no reply, can you chase for me please ?

@BeeNetwork need a telephone number to contact your team please . Tried emailing but had no reply .

@AnthonyMullane Hi there, thanks for sending an email. You'll receive an automatic reply at first, then the team will reach out with an email response once your query has been looked into. Please allow 5 working days for the team to get back in touch. Thanks

@BeeNetwork Just sent email again but just got Automatic reply

@pinguescent Hi there, please email hello@beenetwork.com or contact the team on 0161 244 1000 for further assistance. Thanks

@BeeNetwork It just says no contactless cards are registered?

@BeeNetwork am inspector tried to scan my QR code on my tram pass & activated my contactless. Now I've got a £60 fine. How do I get my money back?

Tonight and tomorrow [20 and 21 March], @gorillaz will perform at @TheCoopLive. 🎤 Don't miss any of your favourite songs and consider travelling by tram. 🚋 Services operate every 6 minutes from the city centre. 📍Hop off at Etihad Campus for the venue. For more travel advice, visit: bit.ly/3xs8Mkh